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Average responses by Category (2007 - 2016)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (2016)

Year Apollo Koha (BW) Atriuum Evergreen -- Independent AGent VERSO Library.Solution Horizon Evergreen -- Equinox Software Symphony Polaris Destiny Axiell Aurora BOOK-IT V-smart Spydus Koha -- LibLime Absys.Net LibraryWorld Koha Amlib Sierra None Millennium
2007-- -- -- -- 7.68 6.78 5.89 -- 5.48 8.23 -- -- -- -- -- -- -- -- -- -- -- -- 5.82
2008-- -- -- -- 7.95 6.96 5.50 -- 4.85 7.82 -- -- -- -- 6.80 5.87 -- -- -- -- -- -- 6.48
20098.79 -- 7.70 -- 8.46 7.11 5.73 -- 5.17 7.71 -- -- -- -- 6.00 5.62 -- -- -- -- -- -- 6.18
20108.75 8.52 7.47 -- 7.97 7.15 5.72 -- 5.58 7.78 6.47 -- -- -- 7.45 6.18 -- -- 8.00 6.50 -- -- 6.61
20118.67 8.31 7.62 -- 8.26 7.43 6.58 6.83 6.20 7.52 6.91 -- -- -- 6.59 5.00 -- -- -- 5.92 -- -- 6.50
20128.75 8.23 8.02 -- 7.72 7.71 6.43 6.67 6.60 7.48 7.89 3.88 -- 7.30 6.50 5.64 6.35 6.00 -- 6.15 6.57 -- 6.20
20138.72 7.82 8.23 -- 7.02 7.40 6.66 7.07 6.84 7.56 6.96 4.40 -- -- 6.73 -- 5.81 7.36 -- 6.83 5.47 -- 5.96
20148.64 7.72 8.19 -- 6.98 7.46 6.31 7.06 6.95 7.33 6.13 5.21 -- -- 6.74 6.17 6.35 5.82 -- 5.36 4.21 -- 5.65
20158.78 7.77 8.15 7.38 7.49 7.60 6.76 7.58 6.91 6.94 7.35 5.67 -- -- 6.91 5.93 5.50 6.60 -- 5.32 4.74 -- 5.08
20168.47 8.01 8.00 7.78 7.77 7.60 7.29 7.18 7.12 7.04 6.83 6.75 6.67 -- 6.50 6.36 -- 5.83 -- 5.21 5.05 -- 4.94

Threshold: 10. Number of required responses for product to be included in the analysis.

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