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Statistical Report for LibraryWorld

4 Responses for LibraryWorld in 2017


2016 Survey Results
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction26 1 1 3 7 7 5 2 66.507
ILS Functionality26 2 1 2 9 8 3 1 66.196
Print Functionality25 2 1 7 7 5 3 66.767
Electronic Functionality22 3 2 2 1 3 5 2 2 2 64.866
Company Satisfaction26 1 1 2 3 6 6 3 4 66.317
Support Satisfaction26 2 1 2 3 3 3 5 2 5 75.816
Support Improvement23 2 2 4 6 6 2 1 55.005
Company Loyalty26 2 3 3 2 2 4 5 1 4 75.006
Open Source Interest25 6 2 1 3 2 3 2 3 1 2 03.804

CategoryTotalYespercent
Considering new ILS26 623.08%
Considering new Interface26 13.85%
System Installed on time?26 2492.31%

Average Collection size: 14087

TypeCount
Public18
Academic2
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,00010
[2] 10,001-100,00015
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


Statistics according to type and size categories

The following table presents the 2015 results according to the type and size of the library.

LibraryWorldallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS286.50 400176.710010
ILSFunctionality286.11 400176.530010
PrintFunctionality286.46 400176.650010
ElectronicFunctionality275.89 300176.290010
SatisfactionCustomerSupport266.42 400156.600010
CompanyLoyalty256.60 400146.790010



2015 Survey Results
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction28 1 2 3 7 7 4 4 66.507
ILS Functionality28 2 2 2 4 4 6 5 3 76.117
Print Functionality28 2 3 4 3 6 7 3 86.467
Electronic Functionality27 1 4 1 6 3 4 5 3 55.896
Company Satisfaction28 1 1 1 2 2 6 6 6 3 66.327
Support Satisfaction26 1 1 2 1 9 1 7 4 66.426
Support Improvement24 2 10 4 1 2 5 56.256
Company Loyalty25 1 1 1 5 1 5 5 6 96.607
Open Source Interest26 4 5 2 2 3 3 2 1 4 13.854

CategoryTotalYespercent
Considering new ILS29 26.90%
Considering new Interface29 00.00%
System Installed on time?29 2172.41%

Average Collection size: 14156

TypeCount
Public18
Academic4
School1
Consortium0
Special0

Size CategoryCount
[1] Under 10,0008
[2] 10,001-100,00021
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2014 Survey Results
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction18 2 1 2 2 5 4 2 76.507
ILS Functionality18 1 2 2 2 5 5 1 76.227
Print Functionality18 1 2 1 2 5 5 2 76.727
Electronic Functionality16 1 2 2 2 1 5 2 1 75.697
Company Satisfaction17 1 2 2 4 6 2 86.717
Support Satisfaction17 1 1 2 2 2 5 4 86.478
Support Improvement17 1 4 5 1 4 2 55.715
Company Loyalty18 2 2 1 1 3 4 5 96.118
Open Source Interest17 5 2 2 1 2 3 1 1 02.762

CategoryTotalYespercent
Considering new ILS18 211.11%
Considering new Interface18 00.00%
System Installed on time?18 1583.33%

Average Collection size: 19091

TypeCount
Public12
Academic1
School0
Consortium0
Special2

Size CategoryCount
[1] Under 10,0006
[2] 10,001-100,00012
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2013 Survey Results
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction20 1 2 2 5 5 5 77.208
ILS Functionality20 1 1 2 3 3 6 4 86.958
Print Functionality20 1 1 1 3 8 6 87.508
Electronic Functionality17 2 1 1 1 1 3 1 3 4 95.826
Company Satisfaction20 1 1 1 4 9 4 87.458
Support Satisfaction19 1 1 1 1 3 1 6 5 86.958
Support Improvement19 12 3 2 2 56.055
Company Loyalty20 1 2 1 5 5 6 96.958
Open Source Interest19 8 1 3 1 3 2 1 03.374

CategoryTotalYespercent
Considering new ILS21 14.76%
Considering new Interface21 14.76%
System Installed on time?21 1885.71%

Average Collection size: 11868

TypeCount
Public13
Academic0
School2
Consortium0
Special1

Size CategoryCount
[1] Under 10,00013
[2] 10,001-100,0008
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2012 Survey Results
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction18 1 2 4 5 4 2 76.677
ILS Functionality18 3 2 1 2 3 6 1 86.227
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction17 1 2 2 2 6 4 87.068
Support Satisfaction18 1 2 1 4 4 6 96.678
Support Improvement17 1 2 1 3 3 1 6 96.246
Company Loyalty18 1 1 1 3 2 3 7 96.508
Open Source Interest17 3 1 1 4 2 2 1 3 55.005

CategoryTotalYespercent
Considering new ILS18 211.11%
Considering new Interface18 15.56%
System Installed on time?18 1794.44%

Average Collection size: 14398

TypeCount
Public13
Academic0
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0008
[2] 10,001-100,00010
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2011 Survey Results
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction11 1 2 3 2 3 77.367
ILS Functionality11 2 1 2 2 3 1 86.557
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction11 1 2 5 3 87.558
Support Satisfaction11 1 2 4 4 87.648
Support Improvement10 1 3 1 1 2 2 56.607
Company Loyalty11 1 2 2 2 4 97.558
Open Source Interest11 5 3 1 2 03.736

CategoryTotalYespercent
Considering new ILS11 00.00%
Considering new Interface11 00.00%
System Installed on time?11 11100.00%

Average Collection size: 16113

TypeCount
Public7
Academic0
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,0008
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2010 Survey Results
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction13 1 4 1 2 2 3 56.547
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction13 1 3 1 3 2 3 56.857
Support Satisfaction13 4 4 2 3 57.007
Support Improvement13 4 2 2 1 4 56.927
Company Loyalty12 1 1 1 1 1 2 5 96.758
Open Source Interest13 4 1 1 3 1 1 2 04.155

CategoryTotalYespercent
Considering new ILS13 17.69%
Considering new Interface13 17.69%
System Installed on time?13 1292.31%

Average Collection size: 16559

TypeCount
Public9
Academic1
School1
Consortium0
Special0

Size CategoryCount
[1] Under 10,0004
[2] 10,001-100,0008
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


0 Responses for LibraryWorld in 2009

1 Responses for LibraryWorld in 2008

0 Responses for LibraryWorld in 2007

2016 : gen: 6.50 company 6.31 loyalty 5.00 support 5.81

2015 : gen: 6.50 company 6.32 loyalty 6.60 support 6.42

2014 : gen: 6.50 company 6.71 loyalty 6.11 support 6.47

2013 : gen: 7.20 company 7.45 loyalty 6.95 support 6.95

2012 : gen: 6.67 company 7.06 loyalty 6.50 support 6.67

2011 : gen: 7.36 company 7.55 loyalty 7.55 support 7.64

2010 : gen: 6.54 company 6.85 loyalty 6.75 support 7.00

Comments

Most of the OPAC products in our price range appear to be designed for elementary schools. Good at sorting by reading level, which is irrelevant to our users, but bad at sorting by material type/format, which is important to our users. (Type: Museum)

It's pretty basic, but it's inexpensive and it works. (Type: Medical)

The search engine for the system is not very forgiving and does not suggest any close alternatives (Type: Public)

The two things we dislike about the ILS is the serials module and lack of an acquisitions module. However, in terms of cataloging and circulation, it's very easy to use. The user interface is simple and clean. Also, the reports are easy to generate. (Type: Law)

We selected LibraryWorld because the cost is under $500 per year. It is very limited in features, but sufficient for our present needs when paired with WorldCat Discovery, as explained below. The biggest drawback of LibraryWorld is extremely limited ability to customize. Our patrons search our collections though WorldCat Discovery and are directed to LibraryWorld for local holdings only. For collection size, I have listed local holdings, since we do not search electronic holdings in LibraryWorld. (Type: Academic)

I am totally satisfied with LibraryWorld. And students find they can use it with ease. (Type: School)

Reporting is an issue. Reports do not give all information in the catalog for an entry, and they are not customizable. (Type: Independent Research)

LibraryWorld is very basic and within our budget. It doesn't allow patrons to manage their own accounts. We're seeing issues with that. Patrons want to place their own items on hold and handle renewals. We'd like to move to a different system, but for now we're with Library World. (Type: Public)

It works well for circulation, but it has limitations as a report generator. (Type: Public)

I have been the librarian for less than a year so could not answer all of the questions. (Type: Museum)

ILS