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Statistical Report for Koha -- Independent


2017 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction45 1 2 3 10 13 16 97.738
ILS Functionality45 1 1 1 2 10 13 17 97.768
Print Functionality45 1 1 2 6 14 21 97.898
Electronic Functionality42 3 2 1 1 3 3 5 8 7 9 96.127
Company Satisfaction35 1 3 4 5 7 15 97.638
Support Satisfaction36 2 1 1 4 2 2 11 13 97.068
Support Improvement34 1 3 8 5 7 10 96.918
Company Loyalty36 2 1 2 5 6 7 13 96.948
Open Source Interest40 2 2 3 33 98.229

CategoryTotalYespercent
Considering new ILS45 24.44%
Considering new Interface45 920.00%
System Installed on time?45 2555.56%

Average Collection size: 159878

TypeCount
Public5
Academic20
School3
Consortium0
Special6

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00022
[3] 100,001-250,0008
[4] 250,001-1,000,0007
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2016 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction75 2 1 3 9 12 23 25 97.608
ILS Functionality75 2 6 7 15 26 19 87.478
Print Functionality75 1 1 3 6 12 28 24 87.698
Electronic Functionality74 2 6 2 7 13 6 16 15 7 75.977
Company Satisfaction69 1 1 2 4 7 9 9 17 19 96.968
Support Satisfaction68 1 2 2 3 3 7 7 12 16 15 86.637
Support Improvement68 1 2 2 4 15 9 8 10 17 96.507
Company Loyalty63 4 5 3 2 2 4 4 7 13 19 96.248
Open Source Interest66 3 1 2 2 1 7 50 98.069

CategoryTotalYespercent
Considering new ILS78 45.13%
Considering new Interface78 1519.23%
System Installed on time?78 5064.10%

Average Collection size: 253881

TypeCount
Public11
Academic39
School6
Consortium0
Special12

Size CategoryCount
[1] Under 10,0006
[2] 10,001-100,00042
[3] 100,001-250,00010
[4] 250,001-1,000,0008
[5] 1,000,001-10,000,0004
[6] over 10,000,0010


Statistics according to type and size categories

The following table presents the 2015 results according to the type and size of the library.

Koha -- IndependentallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS447.89 108.503068.330140
ILSFunctionality457.89 108.203068.170140
PrintFunctionality457.84 107.603068.500140
ElectronicFunctionality446.45 105.803055.600140
SatisfactionCustomerSupport356.80 98.001037.670140
CompanyLoyalty325.38 65.672046.000140



2015 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction44 1 2 1 1 5 11 23 97.899
ILS Functionality45 1 1 1 1 5 17 19 97.898
Print Functionality45 2 1 1 1 4 14 22 97.848
Electronic Functionality44 2 1 5 4 5 14 6 7 76.457
Company Satisfaction36 1 1 3 2 8 7 14 97.478
Support Satisfaction35 3 1 4 2 5 11 9 86.808
Support Improvement34 2 1 2 1 7 3 3 6 9 96.327
Company Loyalty32 7 1 1 1 1 4 1 2 4 10 95.387
Open Source Interest35 3 1 1 1 29 97.869

CategoryTotalYespercent
Considering new ILS46 24.35%
Considering new Interface46 613.04%
System Installed on time?46 3167.39%

Average Collection size: 224897

TypeCount
Public7
Academic15
School4
Consortium0
Special8

Size CategoryCount
[1] Under 10,0006
[2] 10,001-100,00023
[3] 100,001-250,0006
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2014 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction51 2 1 3 14 17 14 87.678
ILS Functionality51 1 1 3 4 10 17 15 87.538
Print Functionality46 1 2 2 6 20 15 87.898
Electronic Functionality48 4 1 7 5 4 11 10 6 76.047
Company Satisfaction46 2 1 3 5 16 19 97.938
Support Satisfaction44 1 1 3 3 5 6 10 15 97.208
Support Improvement42 1 3 11 2 4 8 13 96.888
Company Loyalty37 2 1 2 2 2 6 9 13 97.118
Open Source Interest44 1 1 1 2 3 36 98.489

CategoryTotalYespercent
Considering new ILS53 35.66%
Considering new Interface53 713.21%
System Installed on time?53 3362.26%

Average Collection size: 298934

TypeCount
Public6
Academic24
School6
Consortium0
Special8

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00029
[3] 100,001-250,0006
[4] 250,001-1,000,0005
[5] 1,000,001-10,000,0003
[6] over 10,000,0010



2013 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction42 1 1 1 9 14 16 97.938
ILS Functionality42 1 1 1 2 7 16 14 87.748
Print Functionality42 1 1 1 2 2 17 18 98.008
Electronic Functionality38 2 2 2 1 2 7 7 8 7 86.327
Company Satisfaction36 1 1 2 1 3 10 18 97.869
Support Satisfaction36 1 1 4 6 5 19 97.729
Support Improvement35 1 1 1 8 4 4 6 10 96.717
Company Loyalty37 3 1 1 2 1 1 7 21 97.499
Open Source Interest37 3 1 1 1 1 30 97.689

CategoryTotalYespercent
Considering new ILS45 24.44%
Considering new Interface45 511.11%
System Installed on time?45 3066.67%

Average Collection size: 2163175

TypeCount
Public8
Academic19
School6
Consortium1
Special6

Size CategoryCount
[1] Under 10,0008
[2] 10,001-100,00022
[3] 100,001-250,0003
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0011



2012 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction39 1 1 1 8 15 13 87.778
ILS Functionality39 1 1 4 7 9 17 97.778
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction36 1 1 1 1 3 4 11 14 97.508
Support Satisfaction34 2 1 1 1 2 6 12 9 86.978
Support Improvement34 2 2 6 2 6 7 9 96.747
Company Loyalty33 3 2 1 1 3 6 17 97.009
Open Source Interest35 2 1 2 30 98.379

CategoryTotalYespercent
Considering new ILS40 25.00%
Considering new Interface40 512.50%
System Installed on time?40 2665.00%

Average Collection size: 287179

TypeCount
Public10
Academic15
School2
Consortium0
Special10

Size CategoryCount
[1] Under 10,0009
[2] 10,001-100,00024
[3] 100,001-250,0002
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2011 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction31 1 2 5 12 11 87.978
ILS Functionality31 1 1 1 9 9 10 97.618
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction26 1 1 3 4 8 9 97.358
Support Satisfaction26 3 1 1 1 1 4 9 6 86.628
Support Improvement24 1 2 1 5 4 6 5 86.427
Company Loyalty24 3 4 1 6 10 96.888
Open Source Interest22 1 1 1 2 17 98.419

CategoryTotalYespercent
Considering new ILS31 00.00%
Considering new Interface31 516.13%
System Installed on time?31 2064.52%

Average Collection size: 114492

TypeCount
Public4
Academic16
School3
Consortium0
Special5

Size CategoryCount
[1] Under 10,0007
[2] 10,001-100,00014
[3] 100,001-250,0002
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2010 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction38 1 3 9 7 18 97.878
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction32 2 3 4 1 6 16 97.449
Support Satisfaction34 2 4 4 1 7 16 97.388
Support Improvement34 2 1 2 4 3 4 18 97.449
Company Loyalty34 2 2 1 1 4 4 20 97.569
Open Source Interest34 1 1 1 31 98.689

CategoryTotalYespercent
Considering new ILS39 12.56%
Considering new Interface39 37.69%
System Installed on time?39 2871.79%

Average Collection size: 73783

TypeCount
Public15
Academic12
School5
Consortium1
Special3

Size CategoryCount
[1] Under 10,0005
[2] 10,001-100,00020
[3] 100,001-250,0005
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2009 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction26 4 5 10 7 87.778
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction22 1 3 4 5 9 97.828
Support Satisfaction23 2 2 4 6 9 97.788
Support Improvement21 1 8 2 2 8 56.957
Company Loyalty21 1 2 1 1 3 13 97.819
Open Source Interest20 1 19 98.859

CategoryTotalYespercent
Considering new ILS27 13.70%
Considering new Interface27 13.70%
System Installed on time?27 1762.96%





2008 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 3 2 2 77.868
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction7 1 3 3 88.298
Support Satisfaction7 3 2 2 77.868
Support Improvement0 not applicable
Company Loyalty7 1 2 4 98.439
Open Source Interest7 1 6 98.869

CategoryTotalYespercent
Considering new ILS7 00.00%
Considering new Interface7 00.00%
System Installed on time?7 342.86%




3 Responses for Koha -- Independent in 2007

2017 : gen: 7.73 company 7.63 loyalty 6.94 support 7.06

2016 : gen: 7.60 company 6.96 loyalty 6.24 support 6.63

2015 : gen: 7.89 company 7.47 loyalty 5.38 support 6.80

2014 : gen: 7.67 company 7.93 loyalty 7.11 support 7.20

2013 : gen: 7.93 company 7.86 loyalty 7.49 support 7.72

2012 : gen: 7.77 company 7.50 loyalty 7.00 support 6.97

2011 : gen: 7.97 company 7.35 loyalty 6.88 support 6.62

2010 : gen: 7.87 company 7.44 loyalty 7.56 support 7.38

2009 : gen: 7.77 company 7.82 loyalty 7.81 support 7.78

2008 : gen: 7.86 company 8.29 loyalty 8.43 support 7.86

Comments

Cannot, have not, answered questions concerning outside support "company".) We are satisfied that open-source solutions (Koha) and our own in-house expertise meet our needs. (Type: Special)

Koha community is very helpful for the success of Koha. (Type: )

We are evaluating Vufind to integrate Koha with other software (Access To Memory: Atom), we are not thinking about replace the system or OPAC at all. (Type: Special)

Nuestro produto se introdujo por el personal de la Escuela, . (Type: School)

We're one of the Koha "go-it-alone" vendors, so we're not getting support from any vendor. Our ILS isn't a major part of our library's function--our circulation is maybe in the high two figures each month, and most of the literature searching/literature providing is from journals. Koha does everything we need, requires little attention, and is saving us thousands of dollars per year. (Type: Medical)

We believe in the ProQuest vision for Intota and are hoping that the merger with Ex Libris will result in faster development and cost-effective best-of-breed choices for us. Koha has been an effective interim solution and works just as well (if not better) than our Voyager instance, but we don't see it as a long-term solution given that most of our collection emphasis is on e-resources. (Type: Academic)

happy (Type: School)

We implemented Koha in-house and we are maintaining it by ourselves. That's why I am not able to respond about our satisfaction with the vendor. We are also contributing our Koha developments to the Koha community (Type: Academic)

Very happy with Koha and the community of users of this ILS. Best decision we have ever made in recent time! Really looking forward to the upcoming new version (3.22) with its new features! (Type: Special)

The library has been using ILS KOHA since October 2011. Koha was installed and configured by the library professionals and functioning perfectly. Circulation, acquisition, cataloguing of physical resources as well as electronic are being done by the ILS. (Type: Academic)

We don't have maintenance contract with any outside company. (Type: Government Agency)

At [...] , our library team has implemented Koha, Dspace, VuFind and Drupal. We are managing these systems by ourselves. We are not depending on any vendors. Our library team is maintaining and upgrading the all systems time to time. (Type: Academic)

We are already using an open source ILS which is Koha. (Type: Special)

We migrated from Winnebago this past year because the local school no longer supports it. (Type: Public)

El Koha es un SGB open source, el soporte lo brinda la comunidad que se conforma, generalmente por los mismos bibliotecarios que lo utilizan, informáticos, etc. (Type: Academic)

La biblioteca no tiene presupuesto para suscribirse a bases de datos de publicaciones periódicas ni a plataformas de ebooks, por tal razón el Koha cumple los requisitos necesarios para procesar el material impreso y lo que se encuentre en open access en la web, de interés para nuestros usuarios. De todos modos, estaría interesada en herramientas de descubrimiento de acceso abierto como VuFind para poder buscar desde un solo "box" también en grandes bases de datos de acceso abierto como doaj, scielo, etc. Las nuevas plataformas de servicios como Koali OLE, open source, puede ser una opción a futuro. La empresa que instaló el Koha en ALADI se llama SAbIT S.R.L. y se la contrató para dejar funcionando el sistema adaptado a nuestra realidad, pero no queda contratada en forma permanente para posteriores ajustes. El Departamento de Informática será quien lo mantenga próximamente (aunque no tienen mucha experiencia). También se han hecho consultas a las lista de la Comunidad Koha. En Uruguay somos los únicos, junto a la [...] (quien le hizo tantas adaptaciones, que ya no parece un koha ni se pueden adaptar a las nuevas actualizaciones. Por tal motivo, he comenzado a contactarme con bibliotecas de Argentina. (Type: )

Catálogo disponible de manera local. (Type: )

tenemos KOHA. estamos intentando que nos lo actualicen y que una empresa se haga cargo del mantenimiento. Actualmente no tenemos mantenimiento (eran los propios informaticos del ayuntamiento quien se encargaban) (Type: )

I believe KOHA has the ability to fulfill our needs, but our IT person is the one that has installed it and makes any changes with it and he doesn't know what to do to get it to work correctly. I can add items or delete items and it will be several months before they disappear or are searchable. Our IT person has to do a complete re-index to get the items to show up. He has tried things that have been on the KOHA list, but so far nothing has worked. Due to finances we have not contacted someone else for support. (Type: Academic)

We worked with a KOHA support vendor initially but found them ultimately unnecessary. Searching for answers & procedures within the user community was more productive and, of course, free of charge. This community is amazing in terms of both knowledge and generosity. Since updates are created/administrated by a committee of users, fixes are responsive to user needs and implemented quickly. This has been a tremendous change from vendors who promise annually with contract signing and fail to deliver. (Type: Public)

This survey doesn't have responses that cover open source or self-sufficient small libraries very well. (Type: Public)

We utilized ByWater for the migration of our ILS, but have been self-supporting for several years. We were very satisfied with ByWater's performance. We self-host our ILS. (Type: Academic)

Our ILS vendor is... myself (Type: Academic)

ILS