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Average responses by Category (2010 - 2015)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '30001') (CollectionSize < '100000') (2015)

Year Apollo Atriuum Library.Solution Koha (BW) Evergreen -- Equinox Software AGent VERSO Destiny Symphony Polaris Horizon Sierra
20108.76 -- 7.06 -- -- 8.09 -- 5.48 8.04 5.85 --
20118.60 -- 7.07 8.25 6.85 8.55 -- 7.00 7.70 7.00 --
20128.77 7.71 7.35 8.13 6.71 8.05 7.83 6.43 7.80 6.32 --
20138.90 7.98 7.48 7.83 7.11 7.26 -- 6.87 7.53 5.13 5.00
20148.55 8.30 7.39 7.88 7.58 6.60 6.27 6.85 7.35 5.47 4.90
20158.83 8.05 8.00 7.76 7.58 7.41 7.00 6.70 6.63 6.33 4.83

Threshold: 10. Number of required responses for product to be included in the analysis.

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