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Average responses by Category (2010 - 2015)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Academic) (CollectionSize > '0') (CollectionSize < '200001') (2015)

Year AGent VERSO Horizon Koha Koha (BW) OCLC WMS Symphony Alma Polaris ALEPH 500 Millennium Sierra Voyager
2010-- 7.17 -- -- -- 5.47 -- -- 5.48 6.76 -- 5.62
20118.58 7.41 -- -- -- 6.25 -- -- 5.89 6.67 -- 6.48
20127.86 6.80 -- 7.50 6.86 6.14 -- -- 6.04 6.59 7.92 5.41
2013-- 7.45 8.46 8.00 7.13 6.54 -- 6.70 6.05 6.66 6.91 6.00
2014-- 7.47 7.64 7.28 7.46 6.32 -- -- 6.43 6.23 6.69 5.62
20158.33 8.07 -- 7.85 7.09 6.73 6.36 6.09 5.82 5.56 5.54 5.41

Threshold: 10. Number of required responses for product to be included in the analysis.

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