Library Technology Guides

Product and Company News and Announcements


June 4, 2020

(Patron Point) Patron Point announced that the Emma S. Clark Memorial Library, Setauket, NY, has selected its patron relationship management system to help drive its patron engagement and web marketing efforts. Of particular interest to the Library was utilizing Patron Point to increase awareness of Library offerings and drive Library usage as well as improve retention rate of existing cardholders.

June 3, 2020

(Patron Point) Patron Point announced it has seen significant interest in its new online library card registration solution which is now included with every Patron Point subscription.

June 1, 2020

(Patron Point) Patron Point announced it has developed some new features for libraries using Patron Point Notices to help them as they reopen their branches following COVID-19 closures.

May 28, 2020

(Patron Point) Patron Point announced today that the Ottawa Public Library, Ontario, Canada, (OPL), has launched its patron relationship management system to help drive its patron engagement and web marketing efforts. Of particular interest to OPL was utilizing Patron Point to expand the Libraryís marketing reach while improving its ability to provide timely and responsive communications.

May 27, 2020

(Patron Point) Patron Point announced it has connected the events feed from Demco SignUp into its marketing automation platform. Libraries can now automatically pull events they have listed in their Demco SignUp system and seamlessly include them in Patron Point campaigns. The events can be promoted in one-off emails, as part of newsletters, or within the day-to-day notices such as hold pick up notices, courtesy notices and overdue notices sent by Patron Point.

May 21, 2020

(Patron Point) Patron Point announced today that the Bullitt County Public Library of Shepherdsville, KY, has selected its patron relationship management system to help drive its patron engagement and web marketing efforts.

May 14, 2020

(Patron Point) Patron Point announced today that the Saline County Library (AR) has selected its patron relationship management system to help drive its patron engagement and web marketing efforts.

May 7, 2020

(Patron Point) Patron Point announced that Douglas County Libraries (CO) has selected its patron relationship management system to help drive the libraryís patron engagement and web marketing efforts. Of particular interest to the library was Patron Pointís ability to maintain a consistent brand across its marketing communications while being able to highlight the various activities and unique features of its seven locations.

May 6, 2020

(Patron Point) Patron Point announced it has integrated the Communico events feed into its marketing automation platform. Mutual customers can now automatically pull events they have listed in their Communico events system and seamlessly include them in Patron Point campaigns. The events can be promoted in one-off emails, as part of newsletters, or within the day-to-day notices such as hold pick up notices, courtesy notices and overdue notices sent by Patron Point. The integration has been piloted with Delaware County District Library, Ohio.

April 6, 2020

(Patron Point) Patron Point today announced the launch of an online registration solution for public libraries. The new functionality offers Patron Point libraries a complete workflow around signing up new cardholders. Starting with customized, branded sign up forms which sit on the library website, the solution creates the new customer record in the ILS which in turn triggers the fully automated welcome email sequences from Patron Pointís marketing automation platform.

March 12, 2020

(Patron Point) Patron Point announced today that CLEVNET of Cleveland, OH has launched the Companyís patron relationship management system to help drive its marketing efforts. One of the primary interests of the consortium was Patron Pointís ability to support individual member library branding and messaging through a single consortium-managed system.

March 6, 2020

(Patron Point) Patron Point announced the appointment of Jan Linert who joins the companyís support organization as Digital Marketing Consultant.

February 5, 2020

(Patron Point) Patron Point announced the launch of Patron Point Verify, its address verification solution for public libraries. At many libraries, new library card applications allow customers to register for their library cards online, but they are typically not granted full access to the library services until they visit the library with proof of address. Where libraries have a membership card that expires, patrons with an expired card lose access to library services until they can get to a branch with proof of address and have their cards renewed. While this is important to ensure compliance with local library policy, it is a time-consuming process for library staff and simply inconvenient for customers. Patron Point has now added a powerful address verification service to its popular marketing automation platform to create a flexible, end-to-end solution for public libraries.

January 31, 2020

(Patron Point) Patron Point announced that Middle Country Public Library of Centereach and Selden, NY has launched the Companyís patron relationship management system to help drive its marketing efforts.

January 23, 2020

(Patron Point) Patron Point announced that the Brooklyn Public Library of New York (BPL) has selected its patron relationship management system as the operational platform to drive enhancements to BPLís marketing communications.

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