Library Technology Guides

Onondaga County Public Library (NY) launches MessageBee from Unique. Unique Management Services is proud to announce the launch of MessageBee for Onondaga County Public Library. The western New York system makes up more than 30 branches and serves nearly half a million people, making it one of the largest library systems in the Empire State. [Full Announcement].

Strathcona County Library (AB) Launches MessageBee from Unique. Unique Management Services announced the launch of MessageBee for Strathcona County Library in Alberta. The Strathcona County Library and Unique Management Services have maintained a strong partnership over the last decade, working together to safeguard patron access via Material Recovery efforts. The new MessageBee service underscores the library's commitment to patron access and equity. [Full Announcement].

Manhattan Public Library (KS) launches MessageBee. Unique Management Services is proud to announce the launch of MessageBee for Manhattan Public Library this week. Subscribed patrons will now begin receiving SMS notifications for their library transactions. [Full Announcement].

Wichita Public Library (KS) launches Call Handling from Unique. The Wichita Public Library has partnered with Unique Library to enhance its patron communication with professional call-handling services. As the largest city in Kansas, Wichita Public Library serves over 397,000 residents through its seven library locations and Friends bookstore, providing access to books, digital resources, community programs, and more. [Full Announcement].

Unique announces four Libraries add MessageBee service in February. Unique Management Services is excited to announce the addition of MessageBee service for the following the Aurora Public Library (IL), Palos Verdes Library District (CA), Riverside County Library System (CA), and Washington County Cooperative Library Services (OR). [Full Announcement].

Unique launches MessageBee RenewIQ, a new patron address verification service. Unique Management Services announced the launch of RenewIQ, an innovative solution designed to streamline library patron account renewals. RenewIQ automates the renewal process by verifying patron addresses through a combination of verified data sources, ensuring uninterrupted access to library services. [Full Announcement].

CLEVNET expands MessageBee channels to include Phone, Marketing, and Circulation notices. Unique Management Services announced the expansion of MessageBee for the CLEVNET consortium, serving libraries in and around the Cleveland, Ohio area. Previously used for email-based marketing and circulation notices, MessageBee now includes voice notifications, providing libraries with an even more comprehensive communication solution to engage patrons effectively. [Full Announcement].

Nicole Atkins and Rob Klaus join ownership team of Unique Management Services. Unique Management Services announce that Nicole Atkins, Chief Executive Officer, and Rob Klaus, President, have become part owners of the company. This transition reflects Unique's unwavering commitment to local ownership, community-focused values, and delivering unparalleled support to libraries. Nicole Atkins and Rob Klaus have been instrumental in guiding Unique Management Services toward growth and innovation, serving as key leaders for many years. Their elevation to ownership solidifies their dedication to the organization and reinforces Unique's mission to empower libraries through innovative solutions and exceptional service. [Full Announcement].

Contra Costa County Library (CA) launches MessageBee from Unique. Unique Management Services is proud to announce the launch of MessageBee for Contra Costa County Library this week. Patrons will now begin receiving attractive emails and automated phone calls to stay up-to-date regarding library transactions. Contra Costa County Library serves the ninth most populous county in California, and a population of over one million. [Full Announcement].

MessageBee expands to Australia with Brisbane City Council Library. Unique Management Services is proud to announce the launch of MessageBee for Brisbane City Council Library this week. Patrons will now begin receiving phone-based updates on their library transactions, such as hold and overdue notices. [Full Announcement].

MessageBee launches in five new library systems nationwide. Unique Management Services announced the launch of MessageBee for the following five library systems in the United States, including Allen County Public Library (IN), Corpus Christi Public Libraries (TX), Gaston County Public Library (NC), Indiana Evergreen Consortium , and Shasta Public Library (CA) [Full Announcement].

Equinox partners with Unique Management Services to launch MessageBee SMS for the Missouri Evergreen Consortium. Equinox Open Library Initiative, a trusted leader in open source technology development and support for libraries, is pleased to announce that the Missouri Evergreen Consortium is live on MessageBee SMS services through a partnership between Equinox and Unique Management Services. The Missouri Evergreen Consortium is made up of 76 member libraries, serving more than 790,000 patrons throughout Missouri. [Full Announcement].

Wolf River Consortium (TN) expands Unique Services. Unique Library announced the addition of MessageBee phone notifications for the Wolf River Consortium in the Memphis, Tennessee area this week. The consortium was already using SMS notifications to keep patrons updated on their library transactions. [Full Announcement].

Equinox partners with Unique Management Services to launch MessageBee SMS for the Pennsylvania Integrated Library System. Equinox Open Library Initiative, a trusted leader in open source technology development and support for libraries, announced that the Pennsylvania Integrated Library System is live on MessageBee SMS services through a partnership with Unique Management Services. [Full Announcement].

Equinox Welcomes the Municipal Library Consortium of St. Louis County to Evergreen ILS, Aspen Discovery, and MessageBee with the Missouri Evergreen Consortium. Equinox Open Library Initiative, a trusted leader in open source technology development and support for libraries, is pleased to welcome the Municipal Library Consortium of St. Louis County, Missouri to Evergreen ILS, Aspen Discovery, and MessageBee SMS as part of their membership with the Missouri Evergreen Consortium. [Full Announcement].

Lake County Public Library (IN) adds MessageBee Phone and Email to existing services. Unique Library announced the addition of MessageBee email and phone notifications for the Lake County Public Library in northern Indiana this week. The public library is adding two new channels to their existing MessageBee SMS and NCOA Address Verification Service. The 9-location library system serves the second-largest county in the state of Indiana. [Full Announcement].

Wheaton Public Library (IL) launches MessageBee from Unique. Unique Library announced the addition of MessageBee for Wheaton Public Library this week. Patrons will receive notifications from the library via email and SMS notifications, creating a new channel for their patrons. Unique and Wheaton Public Library have collaborated for over four years already, with Wheaton investing in Material Recovery and Data Services since 2020 and March of this year, respectively. [Full Announcement].

Equinox Partners with Unique Management Services to launch MessageBee SMS for the OWWL Library System. Equinox Open Library Initiative, a trusted leader in open source technology development and support for libraries, announced that the OWWL Library System, a New York cooperative public library system that supports libraries in Ontario, Wayne, Wyoming, and Livingston Counties, is live on MessageBee SMS services through a partnership with Unique Management Services. [Full Announcement].

Equinox Partners with Unique Management Services to launch MessageBee SMS for Branch District Library. Equinox Open Library Initiative, a trusted leader in open source technology development and support for libraries, announced that Branch District Library is live on MessageBee SMS through a partnership with Unique Management Services. [Full Announcement].

Unique to join library leaders at Library Journal Directors' Summit. Unique Management Services is pleased to confirm its attendance as an exhibitor and sponsor at the Library Journal Directors' Summit this November. The event brings together directors of public libraries for two days of programming and breakout sessions to identify themes that libraries are prioritizing in 2024. This high-level event with some of the brightest minds in the public library space has become a forum for exchanging ideas and best practices. [Full Announcement].