Library Technology Guides

Product and Company News and Announcements


May 24, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces announced that King Fahd University of Petroleum and Minerals has selected the Sierra integrated library system.

May 18, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces announced the launch of a new Customer Operations organization. This new organization will be under the leadership of Marina Keating, Senior Vice President of Customer Operations, and will include the current Library Success, Professional Services, Training, and Support functions. In addition, Hilary Newman is appointed to the role of Senior Vice President of the Customer Support and Customer Success functions. As part of this role, Hilary will oversee improvements in the Customer Support experience and enhancements to the Customer Supportal.

May 16, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces announced that Ethel K. Smith Library at Wingate University in North Carolina has selected the Sierra integrated library system.

May 5, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces announced that John B. Coleman Library at Prairie View A&M University has selected the Sierra library management system.

April 26, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces, a leading provider of library automation software that empowers libraries globally, has launched Mobile Worklists Release 2.4 to give library staff increased flexibility and control when managing workflows from a mobile device. Building on the list management capabilities in Mobile Worklists, a native mobile app, the new release adds the ability to star items in a list, so users can categorize item entries based on their library’s unique workflow needs.

April 13, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces announced that the Public Libraries of Erie County (PLEC) selected the Polaris integrated library system for collective use with its 12-location, seven-member library consortium in Pennsylvania.

April 4, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces announced that the McMaster University Library System in Hamilton, Ontario, Canada has selected the Sierra integrated library system and Encore Duet discovery solution.

April 3, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces announced the kickoff of IUG 2017, the 25th Innovative Users Group conference held in National Harbor, Maryland, marking a significant quarter-century milestone for experience in library partnership.

March 31, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces announced it has achieved the International Organization for Standardization certification for information security management systems. ISO 27001 is the best known certification for ISMS standards and is internationally recognized as a top tier certification. The scope of Innovative’s certification covers the ISMS supporting the hosted and cloud infrastructure managed by Innovative’s Cloud Operations team. For Innovative, that means the company’s information security practices and hosted services have been certified.

March 30, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces announced that the Eastern Shore Regional Library in Maryland has selected Polaris as the Integrated Library System for a new ILS consortium. The newly-created Eastern Shore Library Consortium, made up of eight county library systems, confirms Polaris as the library solution of choice for 18 out of the 24 library systems in Maryland.

March 24, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces has launched Innovative Knowledge Base Release 1.1 with access to additional title-level metadata and new features for consortia to manage coverage across member libraries.

February 28, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces announced the selection of Amazon Web Services as its cloud infrastructure provider. Innovative’s solutions are available globally for all Innovative library partners, and provide services from AWS locations in the U.S., Canada, South America, Europe, and Asia.

February 23, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces announced that the Chicago Public Library has selected Polaris, joining the growing list of influential urban libraries who have become an Innovative partner. The Library will migrate from a TLC Carl.X system.

February 10, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces has launched Encore Release 4.6 with new options for patrons and students to find specific materials more quickly through facet selection and publication finder integration. In Encore Release 4.6, facets have been redesigned with checkboxes allowing users to select multiple terms within a facet to filter their search results. For example, it is now possible to refine topical search results to display only those matches about two or three specific places to facilitate comparative research. Additionally, users can use facets to focus on multiple formats, such as including both eBook and streaming media results while excluding electronic journals. The multiple-selection feature is available for all facets, including an expanded number of custom facets introduced with this release.

January 25, 2017

(Innovative Interfaces, Inc.) Innovative Interfaces has partnered with TALKINGTECH to enhance the patron experience and deliver modern, automated communications solutions for libraries.

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