Data collection manual for academic and research library network statistics and performance measures
[December 2001]
Shim, Wonsik~McClure, Charles R.~Fraser, Bruce T.~Bertot, John Carlo
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Abstract: From the preface: This manual provides definitions, data collection procedures, and discusses related issues pertaining to interpreting and using there commended statistics and measures .The definitions and procedures were derived from A month of field-testing at more than a dozen ARL libraries. The statistic and performance measures represent a minimum set of data that need to be collected continually and used. Individual libraries will need to develop local procedures to support data collection activities within the guidelines of this manual. However, readers need to recognize that the statistics and measures will be refined and extended continually in the future. PowerPoint instructional modules to accompany this manual are available from ARL.
https://librarytechnology.org/document/9731/