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Assessing service quality: satisfying the expectations of library customers
Hernon, Peter~Altman, Ellen
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 https://librarytechnology.org/document/9699/ |
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| Publication Year: | 1998 |
| Type of Material: | Book |
| Language | English |
| Page(s): | 243p |
| Publisher: | American Library Association |
| Subject: |
Electronic Resources -- measuring use |
| Record Number: | 9699 |
| Last Update: | 2024-10-03 11:58:38 |
| Date Created: | 0000-00-00 00:00:00 |
| Views: | 39 |
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