INWOOD, WV, August 20, 2001 TLC/CARL a global leader in library automation
and personalized Web portal services today announced that the company has introduced a Japanese language version of CARLweb -- a Web-based public access interface that provides an easy-to-use gateway to a library's OPAC, other Z39.50 catalogs, external Web sites and electronic resources.
The new application, called “CARLweb Japanese” debuted at the Los Angeles Public Library (LAPL) in July 2001. There, it is serving an estimated 75,000 Japanese residents in the greater Los Angeles area. In addition, LAPL’s Web resources are available to Japanese-speaking patrons living well beyond the city’s boundaries.
CARLweb is one component of CARL.Solution, the powerful automation system offering robust public access interfaces and user-friendly management software for library staff.
Today's development marks the continued global expansion of CARLweb. LAPL has offered Spanish CARLweb for more than two years. In that time, usage has risen substantially, with tens of thousand of patrons accessing it each
year. CARLweb is also available in Chinese, Korean, Polish, and Russian, with non-Roman scripts made possible through Unicode technology that uses language characters rather than .tif or .gif images.
One of the more popular features of CARLweb Japanese is the “tool tip.” When positioned over any link, it displays the English version of that particular item. In this way, non-Japanese speaking library staff are able to demonstrate catalog-searching to Japanese-speaking patrons.
In addition, because LAPL subscribes to TLC/CARL's “YouSeeMore” product, it
is able to offer book jacket images and tables of contents in the catalog search results title list, as well as full record displays. Also, field labels are viewed in Unicode, facilitating the e-mailing of search results.
In making today's announcement, Steve Newcomer, Assistant Director of Information Technologies and Collections, commented, “LAPL is committed to making its resources and services available to all of LA's diverse population. CARLweb's ability to support multilingual search interfaces made it a logical choice.” CARLweb also enables the library to offer Japanese instructions on how to obtain a library card and reserve materials, as well as navigating the library's Web site. Concluded
Newcomer, “We expect that many patrons who may have been hesitant to fully utilize the library's catalog and related resources may become more at ease using the library.”
Also commenting was Annette Bakhtiar, President and CEO of TLC/CARL, who stated, “The United States is truly a global marketplace, as illustrated recently by the results of the U.S. Census. Thus, it is essential that library technology now serve a much more international patron base whether the user be in the physical library building, across the street or halfway around the world. We are extremely proud to have CARLweb Japanese featured at Los Angeles Public Library.”