Services to remote users are of increasing concern to all sizes and types of libraries. A useful recent addition to the literature is the Association of Research Libraries SPEC Kit #191 Providing Public Services to Remote Users. The 169-page kit includes policy statements, documentation of circulation policies and services, document delivery services, interlibrary loan, searching guides, user guides, and selected bibliography. Some of the material addresses remote access to automated library systems and Internet gateways. The kit is priced at $40.00 ($25.00 for ARL member institutions).
[Contact: Publications Department, ARL Office of Management Studies, telephone 202-296-8656, fax 202-872-0884.]