December 4, 1997. Ottawa, Canada, CISTI, North America's largest collection of scientific, technological and medical documents, has migrated to INNOPAC Millennium to provide a worldwide document delivery service.
Located in Ottawa, the Canada Institute of Scientific and Technical Information was established in 1924 as the library of the National Research Council of Canada. Its collection is made up of 50,000 journals and some two million books, documents and reports in science and technology. The CISTI catalog also includes the entire collection of the Canadian Agricultural Library. Over 58,000 registered patrons use CISTI (a patron can be an individual or an institution), but size and scope are not the only distinctive characteristics of the collection.
"Our document delivery system provides users with articles or conference proceedings from both our collections as well as other libraries all over the world—at one point of entry," says Elizabeth Katz, Head of Communications at CISTI. "We process around 2,500 orders a day."
Users may order any item--a copy of an article, book or report--from anywhere in the catalog. "I'm very pleased that Innovative's development partnership with CISTI has facilitated an increase in service and research capabilities for the scientific and technical community. Every time we enhance a library's ability to provide service, we achieve our primary goal," said Jerry Kline, President and CEO of Innovative.
"This has been more than a migration for us; it's really a new product," says Katz of the move from the Amicus system, which CISTI previously used with the National Library of Canada. "The big difference between the two is that we have integrated our acquisitions, serials processing, circulation, and cataloging environments. Now patrons can search, order, and track the arrival of an item in one integrated system. It is also possible for them to view their own circulation records, to note charges, due dates, etc. That's the reason we chose INNOPAC Millennium—to expand the INNOPAC modules already in use, rather than invest in a whole new system."
As for the patron, Katz says: "I think the INNOPAC Catalog gives the user more flexibility in how they search the collection. Being able to use point-and-click technology makes it easier to search; patrons can click on an author in the collection and see all the works by that author, or they can click on a call number and simulate browsing the shelves by call number. As well, the catalog is bilingual, French and English, and it's possible to switch language orientation at any point in the search."