Ameritech Library Services has announced a distance training program for libraries beginning in January, 1995. The program, called Link Up, will include live broadcasts training viewers in advanced searching, setting up and trouble shooting terminals and other remote peripherals, overview of new releases, question and answer sessions focused on Ameritech Library Services systems and products, etc. Broadcasts will originate from Ameritech Library Services headquarters in Provo, Utah.
A pilot broadcast from Ameritech Library Services' new satellite network aired September 16, 1994. Due to the success of this initial broadcast and viewer demand for more, Ameritech Library Services announced it will offer programs to all clients through nationwide subscription. The annual subscription rate for a single library will be $750, rising to $3,000 for a library which has more than 51 agencies.
Other vendors are also exploring new ways of providing training, especially training after the initial installation is completed. On-site training is too expensive for most libraries, and training at one or a few regional sites reaches toc, few. While several vendors have decided on distribution of videotapes, Ameritech is the first to make a major commitment to live broadcast. Ameritech's experience may be a major factor in shaping the industry's future training practices.
[Contact: Ameritech Library Services, 400 Dynix Drive, Provo, UT 84604; (801) 223-5200 or (800) 288-8020; FAX (801) 223-5202.]