Each year Library Systems Newsletter surveys the library automation industry to get an overview of the market and to facilitate comparison among vendors. This double issue is devoted to summarizing the responses of vendors that offer integrated, multi-user, multi-function systems--those running on mainframes, minis, and micros using a multi-user operating system, whether UNIX, PICK, OS/2, or the proprietary operating system of a hardware manufacturer. In a subsequent issue we will summarize the survey results for PC-based systems, those using MS-DOS and Apple operating systems. Vendors offering both multi-user and PC-based systems are included in this issue. However, those whose multi-user system sales were under $1 million for the year have only a brief entry in this survey and will have their main entry with the PC survey.
This survey includes both turnkey and software only vendors in the same report because the majority of vendors now sell both. Turnkey vendors provide hardware, software, installation, training, and ongoing support from a single source and assume liability for total system performance. Software only vendors guarantee only that the software itself is free of defects.
All major vendors are now committed to providing acquisitions, serials control, circulation, and online patron access catalog modules--and in some cases, additional functionality such as information and referral, journal citation, interlibrary loan, and media booking. Virtually all of the vendors could deliver the four core modules by the end of 1991, although several were rewriting the acquisitions and serials control modules. Several vendors were also offering journal citation capability, the loading of files of periodical indexes.
This survey employs the same methodology used in prior years. Vendors were contacted by mail, with follow-up by telephone and fax as necessary. Queries focused on whether the product was available as a turnkey system, a software package, or both; the hardware platform, operating system, and programming language(s); the number of sales during the past calendar year; the total number of installations; the number awaiting installation and/or acceptance; gross sales for 1991; profitability; the percentage of customers using each module or major function; the sizes of the installed systems; and the number of staff devoted to software maintenance and development and to other customer support. Major enhancements reported by vendors also are included.
SUMMARY
LSN identified 37 North American organizations thought to be marketing integrated, multi-function turnkey library systems or software packages for supermicro, mini, or mainframe computers. Except for Advanced Computer Concepts, Cuadra, IBM (DOBIS) and TKM, all vendors queried responded to the survey. (Ameritech responded only that its LS/2 and LS/2000 lines are being / supported by NOTIS, now a wholly-owned subsidiary and Utlas reported that CARL had assumed responsibility for its former customers.) Eliminating Ameritech and Utlas, of the 35 vendors identified, 23 offer both turnkey systems and software packages; 11 offer software only (although one of them also sells hardware, but not "bundled" with the software as a turnkey system; another plans to introduce a turnkey option in 1992); and one offers only turnkey systems.
The 31 vendors who responded claimed 696 "new name" sales in 1991, a 22% increase over last year's figure.
The computer industry as a whole had sales of approximately $164 billion in 1991, down 8% from 1990. In comparison, the vendors of multi-function automated library systems had sales of over $250 million, with revenues up approximately 25% over last year.
Five vendors (CLSI, Data Research Associates, Dynix, Geac, and Innovative Interf aces) reported gross revenues in excess of $20 million. INLEX, IME, and NOTIS reported sales of $10 to $20 million. CARL, Gaylord, Multicore/ Sobeco, Unisys, and VTLS claimed sales of $5 to $10 million. Each of the others either realized sales of under $5 million for the year or declined to provide information.
Table 1 lists selected vendors ranked according to the number of new systems sold during 1991 as reported by the vendors themselves. Table 2 shows the number of staff devoted to software maintenance and development and Table 3 ranks vendors by the number of staff devoted to customer support.
Table 1. Vendors reporting 10 or more "new name" customers in 1991
Vendor
Total Sales Dynix 219 IME 70 * SIRSI 65 Innovative Interfaces 55 Multicore/Sobeco 39 DRA 35 Information Dimensions 32 Gaylord 27 Geac 26 VTLS 16 CARL 16 ** NOTIS 14 INLEX 13 Gateway 10
* Estimated because vendor did not separate multi-user system figures from MS-DOS products figures.** Eleven of CARL's "new systems" were those taken over from Utlas.
Table 2. Vendors with 10 or more staff devoted to software maintenance and development, arranged numerically
Vendor
Software Maintenance/
Development StaffDynix 82 DRA 46 Geac 39 CARL 34 NOTIS 33 CMDS 32 * CLSI 28 Carlyle 22 Multicore/Sobeco 21 Gaylord 18 Innovative Interfaces 18 VTLS 18 United 16 IME Systems 11 International Library systems 10 Far West 10
* The CMDS figure appears to be inflated by the inclusion of staff devoted to other product lines.
Table 3. Vendors with at least 10 staff devoted to customer support, arranged numerically
Vendor
Customer Support Staff Dynix 161 Geac 155 CLSI 80 Innovative Interfaces 40 NOTIS 38 CMDS 33 * DRA 25 Multicore/Sobeco 21 VTLS 20 SIRSI 8 Gaylord 17 IME Systems 16 INLEX 14
* The CMDS figure appears to include staff assigned to non-library applications.
The following vendor reports are arranged alphabetically and are based on information furnished by the respondents.
Advanced Computer Concepts, Inc. offers both turnkey systems and software packages. The hardware is DEC VAX and personal computers using the standard MUMPS operating system and programming language. The company did not respond to this year's survey. A year ago, the company reported making one sale during 1990, bringing its installed base to 11 (10 in North America). The company reported gross revenues at under $1 million, and did realize an after-tax profit. At that time, all sites were using local cataloging, circulation, online patron access catalog, interlibrary loan, materials booking, report generator, inventorying, community information, journal citation, acquisitions, authority control, and serials control, as well as word processing. Half of the installed systems had an interface to a local area network (LAN). An OCLC interface was in use at all sites. All sites had interfaces with other systems of the same vendor and remote database searching. One of the sites supported over 400 terminals; one had 100-199 terminals; and nine had 8-15. Five persons were committed to software maintenance and development, and five to other customer service. Major enhancements in 1990 included augmented Medline capabilities.
[Advanced Computer Concepts, Inc., 46 Hillvale, St. Louis, MO 63105; (314) 362-7065; fax (314) 721-1898.]
Ameritech Information Systems purchased OCLC's local library systems products in late 1990, including LS/2000. The total number of sites is believed to be 126. At the time of the deal, OCLC also was supporting over 40 LS/2 systems, formerly DataPhase ALIS II systems. In 1991 Ameritech turned responsibility for support of these systems over to NOTIS, a wholly owned subsidiary of Ameritech. The information, therefore, is included in the report on NOTIS.
CARL Systems, Inc. offers both turnkey systems and software packages, as well as centrally supported service bureaus. The hardware is Tandem, and the operating system is Tandem's Guardian 9OXF. The applications are written in TAL (Transaction Application Language). CARL sold 16 new systems during 1991, including the assumption of 11 former Utlas T/50 sites. Nine systems, three of them new sales and six upgrading Utlas sites, were in the process of being installed/accepted at the end of the year. The company's total installed base at the end of 1991 was 27 systems supporting 153 libraries. Gross sales were between $5 to $10 million, and the company did report realizing an after-tax profit for the year. All sites were using local cataloging, circulation, online patron access catalog, interlibrary loan, report generator, and inventorying capabilities. Community information and journal citation files were in use at 85% of the sites; and 75% each were using acquisitions and serials control. An OCLC interface was in use at all sites; BiblioFile and LaserCat interfaces were each in use at 10% of the sites; and one site had an RLIN interface. All of the sites had interfaces with other systems of the same vendor, and 75% had local area network interfaces. Half of the sites had remote database searching. Two of the sites had over 400 terminals; 11 had from 200-399; nine had from 100-199; and five had from 60-99. A staff of 39 was committed to software maintenance and development, and six to other customer service. Major enhancements in 1991 included: Uncover 2, article delivery service, Cataloger Workstation based on Windows Fully revised circulation module; full Boolean searching in Public Access catalogs; authority control in beta test; Medline gateway via Paperchase; OCLC PRISM interface. The company's offices are located in Denver, CO. with a small Utlas support office in Overland, KS.
[CARL Systems, Inc., 777 Grant Street, Suite 306, Denver, CO 80302; (303) 861-5319; fax (303) 830-0103.]
Carlyle offers both turnkey systems and software-only systems which run on UNIX-based platforms (Sun, DEC, etc.). The programming language is "C." The vendor made one new name sale in 1991 and sold upgrades to four existing accounts. All were awaiting installation and/or acceptance at the end of the year. The total number of systems installed and accepted by the end of 1991 was 16, 15 in North America. (The vendor did not explain the dramatic drop from its 1990 report of 41 installations--33 in North America.) The company declined to report revenues or profits. All sites were using online patron access catalog; 69% were using local cataloging; and 19% each had circulation and report generator modules at the end of 1990. An OCLC interface was in use at 63% of the sites; 31% of the sites had an RLIN interface; and 12% had local area network interfaces. Four of the sites supported 100-199 terminals; one had 60-99; three had 30-60; four had 16-29; and four had 8-15 terminals. Twenty-two staff were devoted to software maintenance and development at the end of 1991, and eight staff were committed to other customer support. Major enhancements in 1991 included: completion of acquisitions; completion of serials control module; redesigned circulation complete integration of all system modules; and development of graphical interface for all modules.
[Carlyle Systems, Inc., 2000 Alameda de las Pulgas, San Mateo, CA 94403; (415) 345-2500; fax (415) 349-3874.]
Centel Federal Systems, Inc. offers software only called DataLib for DEC VAX and MicroVAX, Data General, and UNIX-based hardware platforms. The operating systems are VMS for DEC, AOS/VS for Data General, and UNIX V for a variety of hardware platforms. The DBMS is a proprietary system and the programming language is FORTRAN. The company made two sales in 1991, bringing its total to 27 in North America, 29 worldwide. One system was awaiting installation and/or acceptance at the. end of 1991. Sales revenues were under $1 million for 1991, and there was an after-tax profit. Four (down from 7) staff were committed to software development and maintenance, and five (down from 7) were committed to other customer support. All of the customers were using the local cataloging, authority control, online patron access catalog, and report generator software at the end of the year; while 70% each were using circulation and interlibrary loan. Serials control was in use at 60% of the sites; acquisitions at 50%; and journal citation files at 8%. An OCLC interface was in use at 42% of sites, and 8% had an RLIN interface. No information was available on the number of terminals in use at each site. The major enhancement in 1991 was the release of Version 9.7 and the Patron Request Feature.
[Centel Federal Systems, Inc., 11400 Commerce Park Drive, Reston, VA 22091; (703) 758-7000 or (800) 843-4850; fax (703) 758-7380.]
CLSI offers only turnkey systems. The company uses IBM, Sequent, Altos, and DEC hardware platforms using the UNIX operating system and "C" programming language, but continues to support the Digital PDP 11 platforms previously installed. The vendor reported one "new name" sale in 1991 and 53 upgrades to the systems of existing customers. At the end of 1991, it was supporting 309 installed systems--246 in North America. (The figures are down from the end of 1990, when it reported 335 installed systems--with 273 in North America). Gross sales were between $25 and $30 million. The company declined to report whether or not it realized an after-tax profit. All CLSI sites had both circulation and local cataloging. Sixty-five percent of the sites were using the online patron access catalog module; 34% were using authority control; 21% were using acquisitions; 23% community information; 16% interlibrary loan; 13% a report generator; 5% materials booking; and 2% serials control. Forty-six percent of the sites were using an OCLC interface; 9% were using the BiblioFile interface; 2% each were using the RLIN and Utlas; and 1% were using WLN interfaces. Three percent had local area network interfaces; 15% had an interface with other systems of the same vendor; and 26% had a remote database searching interface. Seventeen of its clients had 200-399 terminals; 37 had 100-199; 51 had 60-99; 97 had 30-60; 58 had 16-29; 33 had 8-15; and 16 had 2-7 terminals. The company reported that 28 (down from 79 in 1990) staff were assigned to software maintenance and development, while 80 (down from 85) staff were assigned to other customer support. Major enhancements during the year included: complete rewrite of online public access catalog, CL-CATplus (it complies with NISO Z39.58 common command language using a user-friendly interface); incorporation of 19 14150-adopted standards; strategic alliance signed with IBM, as a business partner, to offer libraries their UNIX-based RISC System/6000 platform solutions; and journal citation module for access to a variety of indexed databases from Information Access Company, UMI/Datacourier, the H.W. Wilson Company, and others. The company maintains offices in Amsterdam, London, Melbourne, and Paris, in addition to Newtonville, MA.
[CLSI, Inc., 320 Nevada Street, Newtonville, MA 02165; (617) 965-6310; (800) 365-0085; fax (617) 969-1928.]
CoBIT offers both turnkey systems and software only packages known as TLM (The Library Machine) for the Data General Eclipse (MV) line of mini/ supermini-computers. The product was previously marketed by OHIONET. The operating system is DG's AOS/VS II or AOS/VS and the programming language is FL/i. The DBMS is PL/l Infos II. The company reported one new system sale in 1991, and two systems were awaiting installation and/or acceptance at the end of the year, bringing the total number of installations to eight--all in North America. Revenues were under $1 million. The company did not report on profitability because it is a non-profit organization. All of the sites had local cataloging, authority control, and circulation modules; 90% each had report generator and the online patron access catalog; and 10% each had acquisitions and community information. An OCLC interface was in use at 80% of the sites; and 20% each had remote database searching and an interface to other systems from the same vendor. Two of the sites supported 200-399 terminals; five had 30-60; and three had 16-29. The company had 2 persons devoted to software maintenance and development, and 2 to other customer support. The major enhancement in 1991 included a revision of the circulation module.
[C0BIT, 3380 Tremont Road, Columbus, OH 43221-2112; (614) 538-1222 or (800) 837-1222; fax (614) 538-0630.]
Computer Management and Development Services (CMDS) offers both turnkey systems (in partnership with IBM) and software only for the IBM AS/400 series of minicomputers. The product, TEAMS 2000 Library, runs on OS/400 operating system, and the progranning languages are TEAMMATE, RPG400 and "C". The company sold two new systems in 1991, bringing the total number of systems sold to eight. Two systems were awaiting installation and/or acceptance at the end of the year. Sales of the library product were under $1 million for the year, and the company claims to have made a profit. The company reported 32 people committed to software development and maintenance, and 33 to other customer support--figures that appear to include the number of people committed to all educational products. All of the customers were using local cataloging, online patron access catalog, and report generator at the end of the year. Only 50% each were using the circulation and interlibrary loan capabilities. Half each had an OCLC interface and interface to other systems from the same vendor; 40% had BiblioFile interface capabilities; and 12% had a local area network interface. Two of the installations were supporting 60-99 terminals each; two had 30-60; and four had 8-15 terminals each. The major enhancement in 1991 was a Graphical User Interface for nonprogrammable workstations and a union catalog with searchers able to restrict by location. In addition to its offices in Harrisonburg, VA, the company maintains sales offices in Merrimac, MA and Irvine, CA.
[Computer Management and Development Services, 1661 Virginia Avenue, Harrisonburg, VA 22801; (703) 432-5287; fax (703) 432-5275.]
COMSTOW Information Services offers software only, exclusively to special libraries. The product, known as BiblioTech, runs on Digital VAX, HP/Apollo, or Sunsparc Station hardware using the VMS or UNIX operating system, DRS DBMS under VMS, with programs in Empress under UNIX. The company sold six new systems and four upgrades in 1991, bringing its total installations to 56, all in North America. Revenues were under $1 million, and the company reports an after-tax profit. All of the sites were using local cataloging, authority control, online patron access catalog, report generator, journal citation files, and inventorying at the end of 1991. Half of the sites were using acquisitions; 70% each were using circulation and interlibrary loan; and 80% were using serials control. Approximately 27% were using an OCLc interface; and 10% a BiblioFile interface. Some 90% had a local area network interface; 30% had interfaces with other library systems of the same vendor; and 20% had a remote database searching interface. Three of the sites were supporting 30-60 terminals; eight had 16-29; 28 had 8-15; 13 had 2-7; and four had just one terminal. The company had three persons devoted to software maintenance and development, and four committed to other customer support. Major enhancements included: New release with upgraded accounting and acquisitions; advanced electronic mail interface with the OPAC; OPAC interfaces to external databases and files; hot key link between OPAC citation and full-text in image file, ASCII file or Microsoft Word file.
[Comstow Information Services, P.O. Box 277, 249 Ayer Road, Harvard, MA 01451-0277; (508) 772-2001; fax (508) 772- 9573.]
Cuadra Associates offers both turnkey systems and software packages for UNIX-based Sun workstations and Alpha Micro computers. The programming language is "C." The product, known as STAR, is not a traditional integrated library system. It does not have modules. The basic software has been modified by clients to include acquisitions, serials control, circulation, and inventory. Last year, Cuadra was planning to offer its software under AT&T UNIX V. The company did not respond to this year's survey. A year ago it reported 44 sales in 1990, bringing its customer base to 150 in North America--200 worldwide. The company declined to provide revenue data, but claimed to have realized a profit in 1990. There are no statistics available on the applications implemented by clients, but approximately 15% use the MARC conversion program to draw records from any MARC source. Five of the users had 60-99 terminals; ten had 30-60; 35 had 16-29; 40 had 8-15; and ten had 2-7 terminals, seven staff were committed to software development and maintenance, and two were committed to other customer support. The major enhancement in 1990 was the port of the software to Sun's SPARC systems, which use Sun's RISC processor. The company has offices in Washington, New York, and Chicago, and authorized dealers in nine foreign countries.
[Cuadra Associates, Inc., 11835 West Olympic, suite ass, Los Angeles, CA 90064; (213) 478-0066; fax (213) 477-1078].
Data Research Associates offers both turnkey system and software only options for Digital VAX hardware using VMS, OSF -Posix (still in development) operating systems. The programming languages used are "C" and VAX Basic. DRA reported having made 35 "new name" sales in 1991 and 20 upgrades. The installed base rose to 209 sites--187 in North America. Six systems were awaiting installation and/or acceptance at the end of the year. The company had gross sales between $20 and $25 million, and reported an after-tax profit. Local cataloging, authority control, and circulation were being used at all sites; 90% were using the online patron access catalog; 89% were using community information capabilities; 85% each Were using acquisitions and serials control. Half of the sites were using inventorying; materials booking was in use by 40%; interlibrary loan and report generator by 10% each; and 1% were using journal citation files. Eighty percent had an OCLC interface; 3% each a BiblioFile interface and an Utlas interface; and 6% had WLN interface. Thirty-two percent had an interface with other systems from the same vendor; 25% had a local area network interface; 40% had the remote database searching interface; and 1% had LC authorities CD-ROM interface. Four sites were supporting over 400 terminals; 10 had 200-399; 30 had 100-199; 26 had 60-99; 68 had 30-60; 36 had 16-19; 23 had 8-15; and 12 had 2-7 terminals. A staff of 46 was committed to software maintenance and development; and 25 to other customer support. Major enhancements included: support of EBSCO databases and full-text IAC files. DRA maintains offices in St. Louis, Richmond (VA), Toronto, Los Angeles, Salt Lake City, and Atlanta. The Australia office was scheduled for opening in mid-February and Singapore in March.
[Data Research Associates, Inc., 1276 North Warson Road, St. Louis, MO 63132-1806; (800) 325-0888 or (314) 432-1100; fax (314) 993-8927.]
Data Trek, Inc. offers both turnkey systems and software only for DEC VAX using the VMS operating system. It also offers the product for PCs and Macs using DOS and Macintosh operating systems. Since only three of its 350 sales in 1991 used the VMS operating system, the report for the company will be included in the survey of vendors using DOS and Macintosh operating systems in the May issue.
[Data Trek, Inc., 5838 Edison Place, Carlsbad, CA 92008; (619) 431-8400 or (800) 876-5484.]
Dynix offers both turnkey systems and software packages for a wide range of machines. The operating systems are PICK, UNIX with VMark Universe, Primos with Information, MS-DOS UNIX with PICK Tel or PICK Blue. Its hardware platforms are DEC Risc System, HP 9000 Series, IBM RS6000 Series, MIPS, Prime 50 series/EXL, Sequent, Sequoia, Unisys 5000 Series, Dynix x86 System, Fujitsu, and Encore. During 1991, the vendor reported sales of 272 systems, of which 219 were "new name" sales, bringing its total to 688 worldwide (432 of them in North America). The number of systems awaiting installation and/or acceptance was not reported. Gross revenue from sales was $60 million worldwide, and the company realized an after-tax profit for the year. All sites were using local cataloging, authority control, report generator, and inventorying; 95% were using circulation; 90% were using the online patron access catalog; 25% had acquisitions; 15% had community information; 10% had serials control; 5% each had journal citation files and materials booking. Some 35% of the sites had an OCLC interface; 15% had a BiblioFile interface; 5% had a WLN interface; and 1% each an RLIN or Utlas interface. Half had interfaces with other systems of the same vendor; 5% had a local area network interfaces; 2% each had remote database searching and LaserCat interfaces; and 1% had LC authorities CD-ROM interfaces. Five sites had over 400 terminals; 10 had 200-399 terminals; 35 had 100-199; 70 had 60-99; 90 had 30-60; 155 had 16-29; 170 had 8-15; 185 had 2-7; and two had just one terminal. The company had a staff of 82 (up from 48) committed to software maintenance and development, and a staff of 161 (up from 133) committed to other customer support. The developments in 1991 were the acquisition of Dynix Ireland and the establishment of an office in Mexico. The company maintains offices in Singapore, London, Dublin, Waterloo (Canada), Auckland, Boulogne (France), Frankfurt, Mexico City, and Tai Pei.
[Dynix, 151 East 1700 South, Provo, UT 84601; (801) 375-2770; fax (801) 373-1889].
Far West Data Control, Inc. offers both turnkey systems and software only configured around the IBM AS/400 machines. The product, known as Media-Net, uses the OS/400 operating system with the COBOL programming language. The company reported sales of two systems during the year, bringing its total to 3--all in North America. Both sales were awaiting installation/ acceptance at the end of 1991. The company reports revenues of under $1 million, and it did realize an after-tax profit. All of the sites were using the local cataloging, authority control, circulation, serials control, materials booking, and report generator modules; 66% each were using the online patron access catalog; interlibrary loan; and inventorying; and 30% were using acquisitions. One third of the sites had the OCLC interface, with two thirds of the sites using the BiblioFile interface. All of the sites may interface to other systems from the same vendor; while two-thirds had remote database searching capabilities. Two sites support 30-60 terminals and one site supports 16-29 terminals. A staff of 10 was committed to software maintenance and development, and three staff was committed to other customer support. Major enhancements in 1991 included interlibrary loans, union catalog, multi-lingual search and Boolean/keyword searching. The company maintains offices in Astoria (OR).
[Far West Data Control, Inc., 104 10th Street, Astoria, OR 97103; (800) 426-7099; fax (503) 325-3648.]
Gateway Software Corporation offers both turnkey systems and software only for the IBM AS/400 series of minicomputers. The operating system is OS/400 and the programming language is RPG 400. The company sold ten new systems in 1991, bringing the total number of systems sold to 18--all in North America. Four systems were awaiting installation and/or acceptance at the end of the year. The company reported gross sales of under $1 million, and did not realize an after-tax profit for the year. Half of the sites were using interlibrary loan; and 72% each were using local cataloging, circulation, online patron access catalog, report generator, and inventorying. A BiblioFile interface was in use at 16% of the sites. One of the installations was supporting 100-199 terminals; 3 had 60- 99 terminals; two had 16-29; four had 8-15; and 8 had 2-7 terminals each. The company reported a staff of two (down from six) was committed to software development and maintenance, and two (down from three) to other customer support. The year's major enhancements included: allowing creation of MARC records; keyword lists were changed to be created on a library level rather than only a district level to alleviate blind searches; and changed the system to process local holdings for the creation of item or copy records.
[Gateway Software Corporation, P.O. Box 367, 10 South Montana, Fromberg, MT 59029; (406) 668-7662; fax (406) 668-7665.]
Gaylord Information Systems' integrated library system, GALAXY, introduced in 1989, is offered as both a turnkey system and as a software package. Gaylord also markets SuperCAT--its CD-ROM, PC-based cataloging system--as well as continuing its support of approximately 25 service bureau customers who have DEC PDP-11 or Apple lie local circulation control systems connected for overdue notice and report processing purposes. The responses herein are for the GALAXY product only. The hardware is Digital VAX using the VMS operating system, and MARC DBMS and the "C" programming language. The company sold 35 GALAXY systems, of which 27 were "new name" sales, during 1991, bringing the total installations to 71 (all in North America). Five systems were awaiting installation and/or acceptance at the end of the year. Revenues were between $5 and $10 million, and the company realized an after-tax profit. All of the sites were using local cataloging, online patron access catalog, and inventorying. Some 98% were using circulation; 50% were using authority control; and 15% were using interlibrary loan. A report generator was in use at 5%; and 2% each were using serials control and journal citation files (CD-ROM). Twenty-five percent were using the OCLC interfacing capability; 10% were using a LAN interface; and 2% were using LC authorities CD-ROM interface. One site supported 200-399 terminals; 6 had 30-60; 15 had 16-29; 32 had 8-15; and 17 had 2-7 terminals. The company had a staff of 18 committed to software maintenance and development, and a staff of 17 committed to other customer support. Major enhancements during 1991 were the SuperNET Networking product, acquisitions module, serials control module, Datatrieve+ report generator, and individual access module. Gaylord maintains offices in Syracuse, McClellanville (SC), Salt Lake City, Philadelphia, and Cleveland.
[Gaylord Information Systems, P.O. Box 4901, Syracuse, NY 13221-4901; (800) 962-9580; fax (315) 451-4760.]
Geac offers both turnkey and software only systems for its product, Advance Integrated Library Systems. Advance uses the Pick operating system and is capable of running on a variety of hardware platforms (Pyramid, Motorola, Data General, Bull, IBM RS/6000). The vendor reported sales of 38 systems, including 26 "new name" sales, during 1991, with eight systems awaiting installation and/or acceptance at the end of the year. The total number of systems installed worldwide at the year end was 290, with 138 of the systems in North America. The majority of the installed sites are using older GLIS software on Geac proprietary 6000, 8000 and 9000 computers. The company reported sales of over $45 million, and it projects an after-tax profit. All of the Advance customers were using circulation, online patron access catalog, and report generator. Some 90% were using interlibrary loan; and 80% each were using acquisitions,. local cataloging, authority control, serials control, and materials booking. Journal citation files and inventorying were used by 75%; and community information was in use at 50%. Seventy-five percent were using an OCLC interface; and 65% each an RLIN or WLN interface; and 25% each were using a BiblioFile or Utlas interface. Seventy percent were using an interface to another library system by the same vendor; 65% had a LAN interface; and 25% had LC authorities CD-ROM interfaces. Half of the sites had remote database searching. Four sites had over 400 terminals; 10 had 200-399 terminals; 79 had 100-199; 52 had 60-99; 53 had 30-60; 23 had 16-29; 21 had 8-15; and six had 2-7 terminals. The company had a staff of 39 committed to software maintenance and development, and a staff of 155 committed to other customer support. The major enhancements made in 1991 were: access to UMI/DataCourier's ABI/Inform and Business Dateline databases; access to InfoTrac 2000; the migration to VMark Software's Universe, a multi-user, multi-tasking commercial applications development and execution environment that runs on the UNIX operating system; a new series of laser scanners, and OPAC and staff interfaces in English, French, German, Dutch, Swedish, Italian, Cyrillic (Russian), and Portuguese. The company has offices in Dallas, St. Louis, Burbank, Toronto, Paris and Lyon (France), Bristol (U.K.), Heidelberg, and Sydney.
[Geac Computers Inc., 14140 Midway Road, Dallas, TX 75244; (214) 490-3482; or Geac Computers Ltd., Suite 300, 11 Allstate Parkway, Markham, Ontario, L3R lBS Canada; (416) 475-0525; fax (416) 475-3847.]
Georgetown University Library Information System offers software only for Digital hardware. The operating systems are VMS M/VX from InterSystems (VAX) and Mll+ from InterSystems. The company reported no "new name" sales in 1991, but one major upgrade. The total number of installations is 41, all in North America. Sales were reported to be under $1 million, with no after-tax profit. Acquisitions, local cataloging, authority control, circulation, serials control, online patron access catalog, and report generator modules were being used at all sites; and 18% were using the journal citation files. All sites had an OCLC interface and local area network interface; and 4% had a BiblioFile interface. Word processing was in use at all sites. Ten sites were supporting 30-60 terminals; nine had 16-19; six had 8-15; and one had 2-7 terminals. Eight people were committed to software maintenance and development, and one was committed to other customer support. Major enhancements included: the release of an optional document delivery system module and a new serials management package.
[Georgetown University Library Systems, Library Information Systems (LIS), Georgetown University Medical Center, 3900 Reservoir Road, N.W., Washington, DC 20007; (202) 687-1035; fax (202) 687-1703.]
Grom Hayes Library Automation System offers software only for Digital VAX hardware. The operating system is VAX-VMS and the programming language is VAX-BASIC. The company reported no sales in 1991, keeping its total at 4 in North America. Sales were reported to be under $1 million, with no after-tax profit. Local cataloging, authority control, circulation, serials control, online patron access catalog, community information and report generator modules were being used at all sites, as was remote database searching. One site was supporting 8-15 terminals; and three had 2-7 terminals. One person was committed to software maintenance and development, and another to customer support.
[Grom Hayes Library Automation Systems, 1 Linden Court, Bloomfield, CT 06002; (203) 527-4111.]
IBM DOBIS offers software only for hardware based on the IBM 370 architecture. The operating systems are MVS/SP, CICS, and VSE, and the programming languages are PL/1 and Assembler. The company did not respond to this year's survey. A year ago the company reported selling 23 systems during 1990, and supporting a total of 187 systems worldwide--23 in North America. IBM DOBIS is not itemized on the parent company's annual statement and its profit information was not reported. All sites were using acquisitions, local cataloging, authority control, circulation, serials control, online patron access catalog, report generator and inventorying modules at the end of 1990. All of the sites had an OCLC interface; and 4% each also had an RLIN interface, a BiblioFile interface, and a LAN interface. The estimated number of sites of each size (number of terminals) was not available, but the average is 74. The company could not identify the number of staff committed to software maintenance and development and other customer support at the end of 1990. The IBM DOBIS/LIBIS support center is located in Dublin, Ireland.
[IBM Library Marketing, 472 Wheeler Farms Road, Milford, CT 06460; (203) 783-7350.]
IME Systems, Inc. offers turnkey systems and software only for all sizes of machines, with UNIX the operating system for larger systems, and MS-DOS for PCs. The programming languages are "C" and 4GL. The company sold 206 systems and software packages during the year, at least one-third UNIX-based, bringing the total installations to 1,351 systems worldwide--51 in North America. While the majority of the vendor's past installations have been configured on PCs, often on local area networks, the vendor is now a major player in the multi-user market; therefore, its report is included with multi-user systems. The company realized sales of $10 to $15 million in 1991 (up from $1 to $2.5 million in 1990) and achieved an after-tax profit. The company reports that it sells only complete systems and does not keep records of modules used. Eight of the sites had 60-99 terminals; 19 had 30-60; 183 had 16-29; 403 had 8-15; and 738 had 2-7 terminals. The company has 11.1 FTE staff devoted to software maintenance and development, and 16.3 FTE devoted to other customer support. The major enhancements in 1991 included a major new release, version 270, for UNIX and MS-DOS platforms; initiated worldwide support program with IME support centers in Boston, London, Ottawa, Goethenburg (Sweden); and completed 14th language translation. There are offices in London, Florence (Italy), Goethenburg (Sweden), and Dedham (MA), and distributors in several other countries.
[IME Systems, Inc., 990 Washington Street, Dedham, MA 02026; (617) 320-0303; fax (617) 320-0793].
Information Dimensions, Inc. offers software only. The product, known as TECHLIBp1us, runs on VAX, IBM, HP, and Sun mainframes and minis. The operating systems are VMS for Digital VAX, MVS and VM for IBM, and UNIX. The company sold 32 new packages during 1991, bringing the total number of installations to 222 worldwide--138 in North America. None of its systems were awaiting installation and/or acceptance at the end of the year. Revenues were $2.5 to $5, and there was an after-tax profit for the year. All of the sites were using local cataloging, online patron access catalog, and report generator modules. Eighty percent of the sites were using serials control; 50% were using circulation; 40% were using acquisitions; and 20% were using authority control modules. An OCLC interface was in use at 85% of the sites. All of the sites had interfaces with other library systems from the same vendor; and half of the sites had remote database searching. No information was provided for site sizes. A staff of 7 was committed to software maintenance/ development and another 7 to customer support. Major enhancements during 1991 included the addition of British, German, and French versions of the software; and the addition of support for additional UNIX platforms, IBM RS/6000, and DEC. The company has offices in New York, Boston, Chicago, Columbus, Los Angeles, San Francisco, Atlanta, and Dallas.
[Information Dimensions, Inc., 5080 Tuttle Crossing Boulevard, Dublin, OH 43017; (614) 761-7446.]
INLEX offers both turnkey systems and software only packages for the entire line of Hewlett-Packard 3000 series Computers. The INLEX/3000 runs on the MPE V/E or MPE XL operating system, and the programming languages are PASCAL and "C." (The company now also offers a product for PCs using the DOS operating systems. The product, known as The Assistant, will be included with the PC-based systems in the May issue of LSN.) INLEX reported new sales of 13 systems during 1991, bringing its total number of installed and accepted systems to 108--95 in North America. One was awaiting installation and/or acceptance at the end of the year. Sales were approximately $10, and the company was profitable. All sites were using local cataloging and authority control; and 99% were using report generator and circulation modules; 85% were using the online patron access catalog; 21% were using inventorying; and 46% were using acquisitions. Two percent had journal citation files; and 1% had the community information module operational. Over 70% had an OCLC interface; 40% had a BiblioFile interface; 23% had an WLN interface; 1% had the RLIN interface; 2% had the Utlas interface; and 5% had the LaserCat interface. One percent had remote database searching; and 3% had interfaces with other systems of the same vendor. Five percent had an LC CD-ROM authorities system interface; and 12% had a local area network interface. The sites included two with 200-399 terminals; seven with 100-199; 13 with 60-99; 22 with 30-60; 36 and 16-29; 24 with 8-15; and four with 2-7 terminals. A staff of 6 were committed to software maintenance and development, and 14 were committed to other customer support. Major enhancements in 1991 were: the completion and release of the Information and Referral module; the enhancement df acquisitions and online patron access catalog; new quality assurance utilities were made available; the electronic notice system (ENS) product was introduced; the development of a bulletin board system; the Inlex 200 series terminal was released; and access to periodicals databases was established with IAC and H.W. Wilson. The company maintains offices in San Diego, Wooster (OH), Philadelphia, Westport (CT), Vancouver, and Sydney.
[INLEX, Inc., P.O. Box 1349, Monterey, CA 93942; (408) 646-9666; fax (408) 646-0651.]
Inmagic, Inc. offers software only for PCs, networked PCs, and Digital VAX. Over 5,000 packages have been sold worldwide. Because the vast majority of the sales have been PC-based, and no information is available about modules in use or number of terminals in use, the vendor and its products will be included with PC-based products in the May issue of LSN.
Innovative Interfaces offers both turnkey systems and software packages. The hardware is IBM, MIPS, DEC, Unisys, or most other UNIX machines since the operating system is UNIX. The programming languages are INNOPAC and "C." The company usually bids Unisys Convergent computers when offering a turnkey solution, but it recently has begun offering MIPS for larger systems. Its software only sales tend to be on Digital VAX equipment. The company sold 100 systems, including 55 "new name" sales, in 1991, bringing its total number of sales to 251--247 of them in North America. There were 31 systems awaiting installation at the end of 1991. Revenues were in the $25 to $30 million range, with an after-tax profit. All of the sites had a report generator module; 95% had serials control; and 90% had acquisitions. Some 80% each had local cataloging, authority control, and online patron access catalog modules; 70% had circulation. Five percent had journal citation files; 3% had inventorying; 2% had materials booking; and 1% had community information. Some 70% had an OCLC interface; 10% an RLIN interface; 5% a Utlas interface; and 1% each had a BiblioFile and WLN interface. Forty percent had a local area network interface; 40% had interface with other library systems from the same vendor; and 5% had a remote database searching interface. Five of the sites had 200-399 terminals; 20 had 100-199; 30 had 60-99; terminals; 20 had 100-199; 30 had 60-99; 75 had 30-60; 45 had 16-29; 40 had 8-15; and 35 had 2-7 terminals. A staff of 18 was committed to software maintenance and development at the end of the year, and 40 were committed to other customer support. Major enhancements included: E-Mail module; materials booking module; community information files module; reference databases (journal citation files); support for input, retrieval, and display of CJK; internet gateway access; OPAC export and personal bibliography support; and an image database (videodisc from National Gallery of Art) linked to INNOPAC OPAC. The company maintains offices in Toronto (Canada) and Taipei (Taiwan), in addition to Berkeley, CA.
[Innovative Interfaces, Inc., 2344 Sixth Street, Berkeley, CA 94710; (415) 644-3600; fax (415) 644-3650.]
International Library Systems generally offers software only for both PC-based and multi-user systems. The product is known as SydneyPlus Library Management. The hardware platforms are IBM PC and compatibles, Novell LANs, and DEC VAX. The operating systems are MS-DOS for PCs and VMS for DEC VAX, and the programming languages are "C" and Databus. The company did not indicate the number of sales in 1991, but claims its worldwide customer base is more than 400--300 in North America (the same as reported in 1990). Half are believed to be multi-user systems. Total revenues were again between $1 and $2.5 million, with an after-tax profit claimed. All sites were using local cataloging, authority control, and online patron access catalog at the end of 1991. Some 81% were using circulation; 79% were using serials control; and 77% were using acquisitions. All ILS interface software is bundled together in a single module, with 84% of sites were using it at the end of 1991. Forty-six percent had a LAN interface. There were 63 libraries with 8-15 terminals; 194 with 2-7; and 15 with only one terminal. No report was given for the other sites. A staff of 10 was committed to software maintenance and development at the end of the year, and seven were committed to other customer support. In 1991, ILS continued to enhance their new library automation system, SydneyPlus. Written entirely in the "C" programming language, the system will be available on IBM PCs (MS-DOS) and DEC VAX (VMS) computers. A UNIX version is planned for early 1993. All current users of Sydney will be converting to SydneyPlus within the next year or so. The company maintains offices in Vancouver, Toronto, and Los Angeles.
[International Library Systems, Corp., 320 - 2600 Granville Street, Vancouver, British Columbia V6H 3V3 Canada; (604) 734-8882; fax (604) 734-8854.]
Multicore Library Services, known better in Canada as the Sobeco Group, Inc., offers both turnkey systems and software packages for its multiLlS product. The major hardware environments are DEC, NCR, Bull, and MIPS. The operating system are VMS, SCO, and UNIX, the programming languages are PASCAL and "C." The company reported selling 39 new systems during 1991, bringing its total to 114 (109 in North America). Six of the systems were awaiting installation and/or acceptance at the end of the year. Gross sales were between $5 and $10 million, and the company realized an after-tax profit. All of the sites were using local cataloging, authority control, circulation, and online patron access catalog; and half of the sites were using acquisitions. Fifteen percent each were using report generator, journal citation files, and inventorying; and 2% were using serials control. Half of the sites were using an Utlas interface; 20% were using a BiblioFile interface; and 10% were using an OCLC interface. Five percent had remote database searching, and 10% each were using LAN and LaserCat interfaces. One site had 200-399 terminals; six had 60-99; 13 had 30-60; 24 had 16-29; 40 had 8-15; and 60 had 2-7 terminals. A staff of 21 was committed to software maintenance and development, and a staff of 21 was committed to other customer support. Major enhancements during the year included a completely new circulation module; and the PC-based version of multiLlS. multiLlS has been ported to Bull UNIX operating system equipment now. The company has offices in Boston and Columbus.
[Multicore Library Services, 4924 Reed Road, Building A, Columbus, OH 43220; (800) 753-0053; fax (614) 459-6864.]
National Computer System, Inc. offers software only for the IBM System 36 and IBM AS/400 series of minicomputers. The operating system is OS/400 and the programming language is RPG II. The company sold 7 new systems in 1991, bringing the total number of systems installed to 33 (30 in North America). The company reported gross sales of under $1 million, and did not disclose whether or not it realized an after-tax profit for the year. All of the sites were using local cataloging, circulation, online patron access catalog, inventorying, and authority control modules. A MicroLIF interface was in use at all of the sites; and 80% may interface to other systems from the same vendor. The sites consist of 33 school districts representing 175 schools with approximately 3 terminals per school. The company reported a staff of two was committed to software development and maintenance, and three to other customer support.
[National Computer System, Inc., 5505 South 900 East, Salt Lake City, UT 84117; (801) 266-6200; fax (801) 264-6288.]
NOTIS offers both turnkey systems and software packages. The NOTIS Library Management System (LMS) is a software-only product, comprising a complete, integrated package for library automation running on all models of IBM System 370 platform. The 1.145 may be installed on a dedicated or a shared machine. Source code is provided to allow total flexibility. KeyNOTIS--announced in late 1989--is a bundled hardware/software product, providing the functionality of the LMS running on an IBM 9370 configuration; KeyNOTIS does not require programmer support. The operating systems are MVS or VSE with CICS. The code is in Basic Assembler and PL/1. NOTIS was purchased by Ameritech in October 1991 and is operating as a wholly owned subsidiary.
Fourteen new sales were completed in 1991, bringing the total worldwide installations to 159--154 in North America. Sales were in the $10 to $15 million range, and the company reported an after-tax profit. In late 1991 NOTIS assumed responsibility for Ameritech's 166 LS/2 and LS/2000 sites. Approximately 94% of sites were using local cataloging and online patron access catalog; 84% were using circulation; 80% were using authority control; 75% were using acquisitions; 61% were using serials control; and 33% were using journal citation files. An OCLC interface was in use at 72% of sites; an RLIN interface at 12%; and an Utlas interface at 1%. Journal citation files may be mounted using the Multiple Database Access System (MDAS). This separately priced software permits the loading of reference and local databases on the local NOTIS computer with the ability to configure record displays and help screens for each database through an online, menu-driven program. Seventeen of the sites had over 400 terminals; 31 had 200-399; 33 had 100-199; 28 had 60-99; 19 had 30-60; 15 had 16-29; and two had 8-15. A staff of 33 (down from 40 in 1990) was committed to software maintenance and development, and 38 (up from 21 in 1990) were committed to other customer support at the end of 1991. Major enhancements included: US MARC holdings support, Common Command Language support, the PAClink intersystem interface, improved sending, and a revised serials control module. The company maintains offices in Evanston, Jamestown (RI), Warrenton (VA), Kansas City (MO), Seattle, and Raleigh.
[NOTIS Systems, Inc., 1007 Church Street, Second Floor, Evanston, IL 60201; (708) 866-0150; fax (708) 866-0178.]
NSC, Inc. offers software only for minicomputer-based systems using the IBM AS/400 or 03/400 operating system. The programming languages are RPG 400 and AS/400, and the major hardware platform is the IBM AS/400. The company made four sales in 1991, bringing its total to 20 (19 in North America). The company refused to disclose 1991 sales figures, but in 1990, total sales were under $1 million, and the company did not disclose whether or not it was profitable. All of the sites were using local cataloging and report generator modules; 95% were using circulation; and 75% were using interlibrary loan. Half were using the online patron access catalog; 10% were using authority control; and 5% each were using acquisitions, serials control, and materials booking modules. Half of the sites had an OCLC interface; 10% an RLIN interface; and 20% a BiblioFile interface. Five sites had 60-99 terminals; 10 had 30-60; and five had 16-29 terminals. A total of 4.5 FTE persons were committed to software maintenance and development, and five to other customer support. Major enhancements during 1991 included authority processing and a new cataloging module.
[NSC, Inc., 428 West Ryan Street, Brillion, WI 54110; (414) 756-5305 or (800) 624-5720; fax (414) 756-2359.]
Ringgold Management Systems, Inc. offers both turnkey systems and software packages. The product runs on PCs and supermicros, and the operating systems are DOS, UNIX, and XENIX. The programming languages are "C," COBOL, and BASIC. The company made five sales during 1991. Its installed base consisted of 33 sites worldwide (all but one in North America). The company refused to report gross sales or profits this year; but in 1990, it reported gross revenues under $1 million, and expected to realize an after-tax profit. Eighty-five percent of the sites were using acquisitions; and 27% were using circulation. An OCLC interface was in use at 48% of the sites; WLN was at 3%; LaserCat interface was at 6%; and an interface to other systems from the same vendor was in use at 9% of the sites. Two of the sites had 30-60 terminals; 1 had 16-29 terminals; three had 8-15; 13 had 2-7; and 14 had only one terminal. The company declined to disclosed the number of staff; but in 1990, one person was committed to software maintenance and development, and .5 FTE to other customer service.
[Ringgold Management Systems, Inc., Box 368, Beaverton, OR 97075-0369; (503) 645-3502; fax (503) 690-6642.]
The SIRSI Corporation offers both turnkey systems and software packages for a variety of UNIX-based machines, including Unisys, NCR, Arix, HP, Digital, IBM, and Sequent. The operating system is UNIX; the database management system is BRS/Search; and the programming language is "C." The company sold 65 turnkey systems and packages during 1991, bringing its total installed base to 144, 132 in North America. Twenty-one systems were awaiting installation and/or acceptance at the end of the year. The company reported that its sales figures were not available (but probably fall in the $1 to $2.5 million range), and the company claimed to have realized an after-tax profit. All of the sites were using local cataloging, inventorying, and a report generator; and 99% were using online patron access catalog. Serials control was in use at 65%; 84% were using circulation; 83% were using acquisitions; 75% each were using authority control and community information; and 40% were using interlibrary loan. Materials booking was in use at 6%; and journal citation files at 5%. A BiblioFile interface was in use at 95% of the sites; an OCLC interface at 81%; LaserCat interface at 4%; and WLN was at 2%. Some 70% had remote database searching. A local area network interface was in use at 15% of the sites; and 52% had interfacing with other library systems from the same vendor. Five of the sites were supporting 100-199 terminals; five were supporting 60-99; 11 were supporting 30-60; 32 had 16-29; 30 had 8-15; 53 had 2-7; and eight had one terminal. Eight staff were committed to software development and maintenance at the end of 1991; and 18 to other customer support. Major enhancements for 1991 included: release of version 5.0; hypertext searching; integrated bulletin board in public catalog; user status displays in public catalog; expanded circulation features; expanded retrieval interfaces through reference database manager module, including EBSCO, ERIC, H.W. Wilson, IAC, and UMI/DataCourier. The company maintains offices in Eluntsville, London, and Toronto.
[SIRSI Corporation, 110 Walker Avenue, Fiuntsville, AL 35801-9806; (205) 536-5884; fax (205) 536-8345.]
TKM Software Limited offers only software packages. The product, known as BuCAT, uses Diqital VAX hardware. The operating system is VMS with a proprietary database, and the programming languages are "C" and P1./i. The company did not respond to this year's survey. The company reported no sales for 1990, and its total, 16, was down from 25 reported in 1989. The company reported gross sales of under $1 million, and did achieve an after-tax profit. The company reported all of its sites were using local cataloging and online patron access catalog; and 20% each were using inventorying and circulation. All sites were using a BiblioFile and Utlas interface. The company reported having four people committed to software maintenance and development, and one committed to other customer support.
[TKM Software Limited, Box 1525, Brandon, Manitoba R7A 6N3 Canada; (204) 727-3873; fax (204) 727-3338.]
Unisys Corporation offers both turnkey systems and software only configured around the Unisys 1100/2200 machines. The product, known as PALS, uses the OS1100 and DMS 1100 operating systems with the COBOL and "C" programming languages. Unisys PC-based library product was transferred to the Europe-Africa division in 1990 and is not reflected in this survey, as it had been in 1989. The company reported sales of four systems during the year, bringing its total to 37--28 in North America. The company reported revenues of $5 to $10 million, and it did not realize an after-tax profit. All of the sites were using the online patron access catalog and report generator modules; 90% were using circulation; 60% had local cataloging; 40% each were using acquisitions and serials control; and 20% each had inventorying, authority control, and interlibrary loan. Sixty percent of the systems had the OCLC interface; 20% had a BiblioFile interface; and 10% had a RLIN interface, Both remote database searching and a LAN interface were in use at 20%; and 10% interface to other systems from the same vendor. Seven sites had over 400 terminals; nine had 200-399 terminals; three had 100-199; three had 60-99; 13 had 30-60; and four had 16-29. A staff of 6 (down from 16 in 1990) was committed to software maintenance and development, and 8 (also down from 16 in 1990) staff was committed to other customer support. Major enhancements included the release of the reference database software. This permits journal citations and other bibliographic or non-bibliographic databases to be locally mounted. The PALS-to- PALS software has ben implemented with four North Central systems interconnected. The company maintains offices in over 200 cities and metropolitan areas listed in the white pages of the phone book.
[Unisys Corporation, P.O. Box 500, M/S B-240, Blue Bell, PA 19424; (215) 986-6423; fax (215) 986-6583.]
United Systems Technology, Inc.'s offers both turnkey systems and software only packages configured around the IBM S/36 and AS/400 hardware. The product uses the IBM SSP on the 5/36 and OS/400 on AS/400 operating systems, written in RPG programming language. The company reported the sale of two systems during the year, bringing its total to 13 (all in North America). The company reports having realized revenues of $1 to $2.5 million and realized an after-tax profit. The company reported the following in use at an undisclosed percentage of sites: online patron access catalog, circulation, local cataloging, and acquisitions. The number of terminals at each site is not maintained by USTI. Sixteen (down from 22 in 1990) staff were committed to software maintenance and development, and four (down one from 1990) staff were committed to other customer support. The major enhancement in 1991 was barcode printing interface. The company maintains offices in Irving and Houston (TX), and Totowa (NJ).
[United Systems Technology, Inc., 3021 Gateway Drive, Suite 290, Irving, TX 75063; (214) 518-0728; fax (214) 580-8280.]
Utlas has discontinued its local library systems. See: CARL.
VTLS offers both turnkey systems and software packages using Hewlett-Packard series 3000 and IBM computers. The operating system is MPE/MPE-XL and Image on HP, and VM SQL/OS on IBM, written in COBOL II. The company reported selling 16 systems during 1991, bringing its total to 147--94 in North America. Six systems were awaiting installation and/or acceptance at year's end. The organization's gross sales were between $5 and $10 million, and it did realize an after-tax profit. The organization estimated that 95% of its sites were using the online patron access catalog; 94% each had authority control and local cataloging; 88% were using circulation; 50% used serials control; 27% used acquisitions; and 2% had journal citation files. Approximately 70% were using the OCLC interface; 30% had the BiblioFile interface; 10% each were using RLIN and Utlas interfaces; and 2% had the WLN interface. A local area network interface was used by 82%; and an interface to other systems by the same vendor by 70%. Five had an LC authorities CD-ROM interface; and 4% had remote database searching. One site was supporting 100-199 terminals; ten were supporting 100-199; 15 had 60-99; 40 had 30-60; 29 had 16-29; 20 had 8-15; and 14 had 2-7 terminals. VTLS reported that a staff of 18 was committed to software maintenance and development, and 20 devoted to other customer support at the end of 1991. Major enhancements during the year included new releases features for the following: OPAC, cataloging, circulation, serials control, document delivery, keyword, batch jobs. VTLS maintains offices in Blacksburg (VA), Barcelona, and Helsinki.
[VTLS, 1800 Kraft Drive, Blacksburg, VA 24060; (703) 231-3605; fax (703) 231-3648.]
