2010, January 7 - Reutlingen, Germany. With 15 branches, one central library and total stocks of 800,000 media, the Düsseldorf municipal libraries project is the largest in North Rhine-Westphalia to date. The libraries in the state capital are an important and popular institution for citizens of the region as well as for students at the university and at the university of applied sciences. There are over 4.8 million loans per year.
"In the last four years media check-out has increased by 25 percent. This means that one staff member processes 34,285 media per year. Unfortunately, personnel development has been diametrically opposed to this enormous increase. With RFID, Bibliotheca offered us the perfect solution for relieving this situation. Not only can we now spend more time on library-specific tasks, we can also take more time for our customers," explains Ursula Baur, project manager and IT director. A key element in the success of the RFID project is the specially-developed NCIP interface with the local library network BBV Rheinland, run by the IT cooperation ITK Rheinland.
The BiblioChip system has been in operation in the branches Garath and Bilk since the end of 2009. Both libraries use two stand models of the newly developed SelfCheck Orion for check-out purposes. The particular highlight of the Orion automatic check-out facility is the fact that it is height adjustable, and this met with an especially positive response. Each brand is fitted according to the size of its holdings and check-out figures. Two SelfChecks are installed if there are more than 200,000 loans per year. "Our customers love the fact that the systems are so easy to use," says Sonja Hohnholt, branch IT coordinator.
The aim is to have a different library going into operation with the new system every month until 2011. The central library will come last as this will be the largest installation. Here the plan is to install six check-out terminals, four exterior returns extending into the foyer of the building complex and a 12-way sorting facility.