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Lakeland Library Cooperative, MI chooses Patron Point

Press Release: Patron Point [April 29, 2022]

Dublin, OH -- April 29, 2022.Patron Point announced today that the Lakeland Library Cooperative in Grand Rapids, Michigan, has selected its patron engagement platform to support its mission to strengthen member libraries in eight west Michigan counties by providing the means to share resources, services, and expertise for the benefit of individuals and communities. The Cooperative provides consulting services, delivery, continuing education, advocacy, group purchases, and a shared public access catalog to member libraries.

This cooperative approach preserves local initiative and control while taking full advantage of the efficiencies that a larger service area makes possible. Policies are set by the membership while individual member libraries are governed by their local board's policies. The Cooperative's primary funding is State Aid to Public Libraries.

The Lakeland Library Cooperative includes 40 public libraries in 55 locations on its shared Integrated Library System across Allegan, Barry, Ionia, Kent, Montcalm, Muskegon, Newaygo and Ottawa counties, and serves more than 1 million patrons.

About Patron Point

Patron Point is a fully-featured marketing automation platform that helps hundreds of libraries around the world drive their digital marketing and attract, onboard, inform, engage and retain library customers through targeted marketing and automated engagement.

It is the first of its kind patron engagement platform built specifically for public libraries harnessing data from a wide range of library systems including the ILS, ebook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library.

With Patron Point, libraries more fully engage their patron audience across multiple channels including email, website forms and pop ups, web widgets and social media tracking and SMS. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs.

Libraries interested in learning more about Patron Point can visit the company's website and request a short online demo.

View Citation
Publication Year:2022
Type of Material:Press Release
Language English
Issue:April 29, 2022
Publisher:Patron Point
Company: Patron Point
Products: Patron Point
Libraries: Lakeland Library Cooperative
Subject: System announcements -- selection
Record Number:27265
Last Update:2022-08-17 18:58:25
Date Created:2022-04-29 09:21:14