February 28, 2022. Innovative, part of Clarivate, is pleased to announce that the Vega Library Experience (LX) platform has undergone a Service Organization Controls (SOC2) Type 1 examination of the way Vega LX handles and transmits data. Vega LX is a cloud-based platform that allows library staff to easily communicate and manage the full range of materials, programs, and services available to their community.
This certification means that the methods Vega LX uses for transmitting data have been examined and meet standards set by the American Institute of CPAs (AICPA), which ensure organizations manage customer data properly and securely. The examination was conducted by an independent CPA firm, Schellman & Company, LLC.
The report describes the SOC 2 examination of Vega LX as a way "to provide reasonable assurance that Innovative's service commitments and system requirements were achieved based on the trust services criteria relevant to security, availability, and confidentiality."
Allocating time and resources for these types of examinations is part of Innovative's larger program to ensure that library and patron data stays protected. This type of certification is not guaranteed by all library solutions. Innovative also has ISO 27001 certification. You can read about Innovative's approach to information security on the Innovative website.
"We do internal audits throughout the year to be sure we are aligned with best practices in data handling," said Eyal Alkalay, Innovative vice president of technology. "Security is part of our DNA. From the first day of a project, throughout the software development process and until the software is released to libraries, we operate with security in mind."
Alkalay feels data security and privacy should be an on-going conversation with Innovative customers.
"We remain open to libraries' questions. No one should be afraid to reach out to us with any questions you might have about security or privacy and Innovative products."
We welcome further queries and discussion about Vega's SOC 2 certification and Innovative's dedication to security. To continue the conversation, contact us via the Innovative Supportal.