Dublin, OH - January 26, 2022. Patron Point announced today that Dothan Houston County Library System (DHCLS), in Dothan, Alabama, has selected its patron engagement platform to support a strategic plan goal to increase community awareness of the essential role of the public library in today's world.
Established in 1949, DHCLS serves a population of approximately 107,000 residents through its main library, two branches, a bookmobile, and an extensive selection of ebooks and other digital resources. In FY 2021, DHCLS welcomed over 111,000 visitors, and DHCLS patrons borrowed over 170,000 items, including books, audiobooks, DVDs, and ebooks. DHCLS offers a variety of innovative services, such as the Library of Things, a Seed Library, and two Story Walks. The library offers programs for children, teens, and adults, ranging from storytimes, craft programs, technology instruction, and job search assistance. DHCLS is governed by a 15-member board of trustees appointed by the Dothan City Commission and the Houston County Commission.
About Patron Point
Patron Point is a fully-featured marketing automation platform that helps hundreds of libraries around the world drive their digital marketing and attract, onboard, inform, engage and retain library customers through targeted marketing and automated engagement.
It is the first of its kind patron engagement platform built specifically for public libraries harnessing data from a wide range of library systems including the ILS, ebook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library.
With Patron Point, libraries more fully engage their patron audience across multiple channels including email, website forms and pop ups, web widgets and social media tracking and SMS. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs.
Libraries interested in learning more about Patron Point can visit the company's website and request a short online demo.