The initiative to develop FOLIO as an open source library services platform has been underway since 2016 and has continued to cross important milestones. The software has continued to advance in its functionality and completeness, leading to its first production migration, selections in formal procurement processes, with other libraries waiting in the wings for future implementation.
The ongoing launch of the FOLIO initiative has been chronicled in previous issues of Smart Libraries Newsletter. Some of the distinctive characteristics of the software include:
- an open source library services platform able to manage print, electronic, and digital resources;
- that it's based on a microservices architecture, including the OKAPI API gateway and Stripes user interface toolkit;
- an underlying Codex metadata model that can describe and manage multiple types of content;
- a modular design with a suite of apps that can be optionally implemented and replaced as needed without requiring wholesale changes to the overall environment;
- a multi-tenant design, though some libraries or support organizations may opt to deploy their own instances of the software;
- that it is designed to interoperate with external systems and services, within the library, institution, and external partners;
- that it is designed to integrate with any knowledgebase or discovery service;
- that the initial project concept and funding began with EBSCO Information Services;
- that Index Data contracted to create the initial technical framework and continues to contribute to ongoing development;
- that the software is owned by the Open Library Foundation, with diverse board representation including representatives from libraries invested in implementing the software and companies involved in development; and
- that the project is allied with the Open Library Environment, which previously led the Kuali OLE initiative.
In recent weeks, the FOLIO project has achieved a major benchmark with its first production use in an academic library at Chalmers University of Technology. The software has been selected through two major procurement processes, including the National Library of Hungary and the libraries of Missouri State University.
Interest in FOLIO continues to build through both the efforts of its global community and through the sales force of EBSCO Information Services, one of the major backers of the project. The project can be characterized as nearing completion of its initial product release and in the early phase of its implementation cycle. While this transition to implementation is a significant event, FOLIO remains in a nascent state with much development remaining ahead. These events help demonstrate the possibilities of the software, providing a basis for other libraries to make their own evaluations.
First Implementation of FOLIO at Chalmers University of Technology
Chalmers University of Technology in Gothenburg, Sweden has become the first library to place FOLIO into production use. It has completed the migration to FOLIO from its incumbent Sierra ILS from Innovative Interfaces. In November 2017, Chalmers signed on as an early adopter of FOLIO with hosting and support services from EBSCO Information Services. As an academic library of modest size and with a heavy emphasis on electronic resources, Chalmers University of Technology is well positioned to serve as the initial proving ground for FOLIO. The library has a reputation for innovation, serving a well-regarded institution that specializes in engineering and technology. The university has an enrollment of about 10,000 students and devotes 98 percent of its collection budget to electronic resources.
According to Marie Wenander, Head of Information Resources, the library has moved its operations from its Sierra ILS to FOLIO, including circulation and electronic resource management. Cataloging and acquisitions processing are also being phased in. Wenander reports that early experiences with FOLIO have been positive, especially with circulation, which is one of the more complete modules.
The library had previously developed its own interlibrary loan system (ILL) that it continues to use following the shift to FOLIO. Future possibilities include migrating ILL to FOLIO once that module has been completed.
Electronic resource management has also been implemented on FOLIO in conjunction with the EBSCO knowledge base. The library had previously used ProQuest Intota for managing its subscriptions to electronic resources. Wenander reported that the library migrated its journal holdings data to a temporary staging area for cleanup and is being manually transferred into the FOLIO electronic resource management (ERM) modules.
The Library of Chalmers University of Technology has been a beta test partner for the project and has contracted with EBSCO Information Services for hosting and support. The library had previously implemented EBSCO Discovery Services, which has been integrated into FOLIO for local collection holdings and for circulation status and requests.
As a new system, it is notable that FOLIO has already been selected through multiple formal procurement processes. Stated requirements almost always stipulate, or at least give preference, to products that have been successfully implemented in institutions of similar size and complexity. Products in development must demonstrate substantial promise of fulfilling the needs of the library despite the lack of installed reference sites.
Missouri State University
The software crossed another major hurdle with its selection by the libraries of Missouri State University (MSU) in a competitive procurement process. The library selected FOLIO as the core of its new automation environment, with support and hosting to be provided by EBSCO Information Services. In addition to FOLIO, MSU will also implement EBSCO Discovery Services for article-level discovery and OpenAthens for single sign-on and remote access to electronic resources. The library had not previously implemented an index-based discovery service.
MSU libraries currently participate in the MOBIUS consortium, which provides automation services to almost all academic libraries in Missouri, based on multiple instances of Innovative's Sierra ILS. The library will break away from this shared environment, implementing FOLIO independently, with expectations to establish other channels of resource sharing. The library has an ambitious implementation schedule, with an anticipated migration expected for completion in the first half of 2020.
National Library of Hungary
In 2018, National Széchényi Library, the national library of Hungry, issued a tender for a new technology environment to replace its current Amicus system, which was implemented in 1998. Amicus is a legacy ILS that has not been updated in many years. The project, which included multiple components, was awarded to a local IT services company called Her- Mész-Soft. EBSCO Information Services and Index Data were named as service providers for the library's implementation of FOLIO. The library plans to implement all modules of the product. Future development will include internationalization of interfaces into Hungarian.
As one of the few libraries to have placed the Kuali OLE software before the termination of the project, Lehigh University plans to continue its open source strategy as an early adopter of FOLIO. The Lehigh University Libraries plan a migration to FOLIO from Kuali OLE during the Summer of 2020, and in September 2019, the libraries announced their selection of Index Data for hosting and implementation services.
Texas A&M University
Currently operating a Voyager ILS for the libraries of its main campus, Texas A&M University plans to migrate to FOLIO, including all its modules, with a tentative timeframe of fall 2020. The library plans to host and manage its own instance of FOLIO.
Five Colleges Consortium
This consortium, which includes Amherst College, Hampshire College, Mont Holyoke College, Smith College, and the University of Massachusetts, Amherst, are working with EBSCO Information Services for hosting and support and anticipate migrating from their consortial implementation of Aleph in July 2020. The consortium will use EBSCO Discovery Service as the patron interface for FOLIO.
University of Alabama
As an early adopter site with EBSCO Information Services, the University of Alabama libraries anticipate migrating to FOLIO by fall 2020 from their incumbent Voyager ILS.
University of Chicago
The libraries of the University of Chicago implemented the Kuali OLE software for managing their physical collections in 2014. The library plans to migrate to FOLIO in July 2020 and is currently evaluating its options for hosting.
Fenway Library Organization
This consortium of academic libraries in the Boston area, which includes Emerson College, Emmanuel College, Lesley University, Episcopal Divinity School, Massachusetts College of Art, Massachusetts College of Pharmacy and Health Sciences, the Museum of Fine Arts, the New England Conservatory of Music, Wentworth Institute of Technology, and Simmons University, has been an active participant in the FOLIO community. Two of its members, the Wentworth Institute of Technology and Simmons University, have plans to migrate to FOLIO in June 2020 with support and hosting services from Index Data. The other members intend to migrate the following year.
Duke University has been one of the major contributors to the FOLIO project and is fully committed to implementing the software. According to Tim McGeary, Associate University Librarian for Digital Strategies and Technology, the library plans to implement its ERM module in July 2020, followed by a full transition from its incumbent Aleph ILS the following year. Duke does not currently make use of an ERM system, which means that this phase of implementation will be a major project. The library will integrate FOLIO with its current ProQuest 360 Knowledge Base and 360 Link subscriptions. Duke will integrate FOLIO into its existing discovery environment based on Blacklight.
Libraries and Consortia in Germany
The North Rhine-Westphalian Library Service Center (HBZ) and the Common Library Network (GBV) provide services to their member libraries and have both been involved in the FOLIO community. Some of the pending implementations under these groups include the State and University Library of Bremen, which is planning the implementation of the FOLIO ERM for fall 2019. Their decision on whether or not to move to all modules will be based on the results of the initial project and the maturity of the software. The University of Leipzig likewise plans implementation of FOLIO ERM in fall 2019 and a full implementation by 2022.
EBSCO Information Systems, which has been involved in FOLIO from its inception, continues to provide leadership and resources to the project. Although FOLIO is a strategic technology platform for EBSCO, it does not own or control the software. As a major stakeholder in the project, EBSCO has some influence, but works through a collaborative process shared among the many organizations involved in its development.
The company will offer commercial hosting and support services for FOLIO and will integrate its other products and services, including EBSCO Discovery Service, OpenAthens services, and other content and technology products. Gar Sydnor, Senior Vice President, Analytics and Hosting Services, has led EBSCO efforts related to FOLIO, which includes contributions toward its design and development and in the strengthening of its global community since April 2018.
Other EBSCO personnel involved in high-profile roles with FOLIO include Neil Block (Vice President of Global Open Source Innovation), Harry Kaplanian (Senior Director for Project Management and Software Services), and Christopher Spalding (Vice President Open Source Platforms and Communities). The global sales force of the company takes an active role in promoting FOLIO.
EBSCO's business model for FOLIO stands apart from other vendors, including those involved with proprietary and open source products. As an initiative on a long-term vision of giving libraries new choices for technology, the emphasis has been on expanding its community of interest, rather than on creating immediate revenue streams.
Other Service Providers
Several other companies have also joined the commercial ecosystem surrounding FOLIO. Index Data has been involved from its earlies phase as the lead development organization for its initial framework and is now offering hosting support services to libraries interested in implementation. ByWater Solutions has also announced support FOLIO in association with hosting services from EBSCO Information Services. KnowledgeWare Technologies, based in Riyadh, Saudi Arabia, has partnered with EBSCO to provide services in support of FOLIO to libraries in the Gulf Cooperation Council and other countries in the Arab Gulf region. EBSCO has also announced a partnership with ALZAD, Inc. for FOLIO services for libraries in the Middle East and North Africa region. For libraries in Latin America, EBSCO is partnering with Infoestratégica Latina with offices in Mexico City and Bogotá.
While the FOLIO initiative has crossed some very important benchmarks, it remains quite early in its product cycle. The Kuali OLE project saw a few initial deployments, though the software ultimately did not go further to become a viable product. The prospects for FOLIO, however, seem strong, at least as far as the roster of libraries currently committed to its implementation. The project benefits from substantial financial investment, diverse development resources, and an active global community of participants. Perceived success of these early implementations will naturally inform interest in other libraries that have been waiting on the sidelines. Many academic libraries continue to use legacy ILS products with less than optimal capabilities for managing their collections of electronic resources. As these libraries enter procurement processes, many will add FOLIO to the slate of considerations. With over 1,500 libraries in production and maturing capabilities, Ex Libris Alma can be considered the safe and conservative choice for libraries interested in proven solutions to manage their collections. But for libraries that value open source and are willing to adopt a product quite early in its product cycle, FOLIO is positioned to gain a portion of the academic library systems market. In addition to informal processes, the backing of EBSCO Information Services as one of major forces in the library arena has already built interest in FOLIO, which should translate into increasing the number of future implementations.
- June 2016: Initial public announcement for the FOLIO project
- June 2018: EBSCO Information Services is selected to provide hosting and services for the University of Alabama implementation of FOLIO
- March 2019: Index Data is selected for services for FOLIO support for Wentworth Institute of Technology and Simmons University and other Fenway Library Organization members
- October 2019: Lehigh University announces selection of Index Data for hosting and services for FOLIO, with implementation planned for 2020
- October 2019: Missouri State University announces selection of FOLIO supported by EBSCO Information Services
- October 2019: Chalmers University of Technology places FOLIO into production with hosting and support from EBSCO Information Services