Computer simulation: a tool for analysis of library service
Journal of library automation
Reed, Mary Jane Pobst
Abstract: This report describes a particular approach to a library problem: the utilization of computer simulation to provide data on how best to serve the citizens of the state of Washington through delivery of library materials by mail, with patrons ordering from a printed catalog of materials. Emphasis is on methodology rather than findings; investigative techniques of the study include literature search, on-site observations, personal interview, statistical analysis, and mathematical modeling, as well as computer simulation. The computer-manipulated model is based on probability distributions, relationships between components in the system, and time sequencing.