Discovery or Displacement? A Large-Scale Longitudinal Study of the Effect of Discovery Systems on Online Journal Usage
Proceedings of the Charleston Library Conference
Levine-Clark, Michael; Jason Price; John McDonald
Abstract: Many of us in this room have implemented discovery services in the last five years or so. This is something that academic libraries around the world have been doing as a way of helping our users find information in a way that makes more sense to people who have been raised on Google. When you can search across
multiple resources at once, it becomes easier to find information. We have implemented these services and have explicitly featured them in our marketing, or implicitly, at least, by placing a search box front and center on the main page of the library. We have told our users this is where you should start your searches. This is where you should go. We have forced a paradigm shift in how our users find information, and yet we have not looked very carefully at what that shift means in terms of what sorts of information they are actually finding and using. This study attempts to get at that on a large scale across multiple institutions, across multiple sets of publisher data, and across multiple different web scale discovery services.