ByWater Solutions, an open source community supporter and official Koha support company is proud to welcome Melia Meggs as their Operations Manager. Melia will be working as a project and communications manager for ByWater, and will facilitate communication and operations for the migration and development departments, as well as contribute to the everyday support of ByWater's three hundred-plus library customers.
Melia earned a BA in English Literature with a Spanish minor from the University of Georgia. Her past work experience, which includes writing and editing magazine articles and ad copy, teaching and tutoring, property management, and contract negotiations and case management as a paralegal at a law firm, helped her develop excellent communications and customer service skills. She put these skills to work in the IT field at Catalyst IT in New Zealand in the capacity of project manager, where she was introduced to open source software and to the Koha project. While at Catalyst she managed successful migrations for public, private, and government libraries, while delivering excellent customer service and reliable support. She is a Certified Associate in Project Management (Project Management Institute), and in her spare time she loves to read.
Melia commented on her recent decision to join the ByWater Solutions team; "My love of reading resulted in spending many days of my childhood in and around local libraries. I enjoyed being on the Koha project with Catalyst and I am thrilled to continue working on Koha with an exciting company like ByWater. ILS software has become an absolute necessity in today's library world, and systems like Koha help these valuable institutions save money, and provide superior services to their patrons. I look forward to helping the switch to an open source solution be a smooth one for our customers!"
"The key to success for a company like ByWater is keeping up with external growth." stated Brendan Gallagher, CEO of ByWater Solutions. He continues; "We are very impressed with the ideas, initiative, and organization that Melia brings to the table; she is a perfect fit for our team and is fulfilling a crucial role as our Operations Manager. We are thrilled to have her on as part of the crew and I am sure our customers will feel the same!"
About ByWater Solutions
With over 10 years of experience, ByWater Solutions offers customized hosting, data migration, configuration, installation, training, support options and development of enterprise class open-source library systems such as Koha and Evergreen. Offering a 24/7 technical helpline, ByWater Solutions' clients have the support system they need to make their software work for them. ByWater Solutions pledges to share 100% of all developed code to the Koha and Evergreen communities for the strengthening and advancement of the Koha and Evergreen ILSs. For more information about ByWater Solutions, please visit: http://www.bywatersolutions.com
Koha is the first open-source Integrated Library System (ILS). In use worldwide, its development is steered by a growing community of libraries collaborating to achieve their technology goals. Koha's impressive feature set continues to evolve and expand to meet the needs of its user base. It includes modules for circulation, cataloging, acquisitions, serials, reserves, patron management, branch relationships, and more.