Atlanta, June 7, 2011 –Integrated Technology Group (ITG), which merged in April with Bibliotheca to create Bibliotheca ITG, was the recipient of NCR's 2011 Channel Partner Innovation Award, honoring the most innovative, assisted and self-service solutions that have been developed or deployed using NCR technology by its indirect partners over the last year. ITG was the single North American recipient of the award and one of only four awards across the globe.
In partnership with the NCR Consumer Experience Lab, Bibliotheca ITG integrates the NCR SelfServ 60 kiosk hardware with its own software to develop a self-checkout solution for libraries enabling customers to check out and return books quickly themselves. Bibliotheca ITG solutions are deployed in more than 400 libraries across North America. NCR kiosks enhance the self-checkout experience and combined with innovative RFID technology, enable library staff to spend more time with customers who need special help and advice on finding relevant books and research materials.
"These awards show how collaborative innovation can help businesses improve service, enhance productivity, reduce costs and boost revenues, which is a core focus of our indirect strategy" said David Wilkinson, NCR's vice president of global channel sales.
Shai Robkin, CEO of Bibliotheca ITG, said, "Bibliotheca ITG's partnership with NCR – a well-established leader in self-service technologies - has proved very successful. Our relationship has helped us accelerate the success of our library self-checkout application with a proven, trusted partner with outstanding products and diverse market expertise."
About Bibliotheca ITG
Bibliotheca ITG is the premier developer and supplier of library technology solutions for the U.S, Canada and South America. Bibliotheca ITG is a member of the Bibliotheca Global Group that combines Swiss and British engineering with innovative U.S. development to create scalable solutions that can be easily customized to meet site-specific requirements. With extensive experience in the library industry, our products offer unparalleled integration with ILS systems for optimal staff efficiency as well as easy-to-use, intuitive user interfaces for both patrons and staff – all with the backing of an international company that offers true global customer service and support. The company headquarters is located in Norcross, Georgia. For more information about Bibliotheca ITG, visit www.Bibliotheca-ITG.com.