Norcross, Ga. – The Enumclaw Public Library (WA) has signed a contract with the Integrated Technology Group (ITG) to implement RFID technology to help boost efficiency and allow staff members to spend more time working one-on-one with its patrons.
The library currently maintains 50,000 items, circulates over 185,000 items annually, and has a patron base of about 12,000. ITG’s RFID technology will assist the library’s 12 staff members in their efforts to meet increasing patron needs for services. The system will also enhance the security of the library’s collection.
And it is arriving at just the right time. "With the state of the economy, we have a lot of people coming in needing resources for jobs," says Enumclaw Computer Technician Leigh Whittington. "We will be able to do more one-on-one once we have the new technology."
Through its partnership with ITG, Enumclaw will have access to the same cutting-edge technology that some think is only appropriate for large library systems. Shai Robkin, ITG’s President and CEO, states, "We are very proud of the fact that we are able to deliver effective solutions to many of the largest library systems in North America, as well some of the smallest. And we devote significant resources to ensuring that our smaller customers receive the same high level of customer service that we give our largest customers."
The purchase was funded in large part by a grant from the Seattle-based Satterberg Foundation. The system is expected to go live in the fall of 2009.
About Integrated Technology Group
Integrated Technology Group (www.integratedtek.com) develops, markets, and supports library automation technologies that empower librarians to make operations more efficient and better serve their patrons. ITG’s products include patron self-checkout, Radio Frequency Identification (RFID), Automated Materials Handling (AMH) systems, library materials security, public computer reservation, and print management. With over 30 years experience in the library industry, ITG combines smart technology and progressive design to create standard solutions that can be easily customized to meet site-specific requirements. ITG, a division of Vernon Library Supplies, Inc., is headquartered in Norcross, Georgia.