26 March 2008. Library services at Aberdeenshire Council now benefit from streamlined payment handling via Income Manager. It is planned to roll out across their 36 library branches, 75 licences of Talis' accounting and payment handling solution will be implemented to network all of the libraries payment points together.
Seamlessly integrating into their Talis Alto workflows, Income Manager provides Aberdeenshire Libraries with discrete till drawers and receipt printers in their larger branch libraries to create space at their circulation desk and make stand-alone tills obsolete. Smaller libraries will use cash boxes but retain all the benefits of the new work-flow system. There is no need to re-key payment information from the LMS into the till as Income Manager does this automatically, greatly improving front line efficiencies.
As Aberdeenshire handles substantial sums, Income Manager provides the ability to quickly, easily and accurately report on data. In fact, the library's Audit Department were fundamental in the adoption of Income Manager across Aberdeenshire Libraries.
Since its launch in early 2007, Income Manager has been successfully adopted across both public and academic libraries across the UK. Aberdeenshire Libraries joins Southwark Libraries, Portsmouth University and Birmingham University amongst many others in the existing Income Manager Community.
In common with many libraries, Aberdeenshire Libraries handles an increasing amount of money from a variety of sources including payments of penalties, services and products.
Anne Harrison, Central Support Services Manager at Aberdeenshire Libraries commented "Income Manager has undoubtedly improved our front desk cash management. Auditing and financial control of our services has been the biggest improvement, freeing valuable time to concentrate on other library services and ultimately providing the public with a more efficient and professional service."
For more information about Income Manager or any of Talis' solutions, please call our sales team on 0870 400 5090, visit www.talis.com/income or send an email to sales@talis.com.
