Current state of digital reference in primary and secondary education
Lankes, R. David
Abstract: This paper examines the domain of digital reference services for and by the primary and secondary education community. Data is provided to demonstrate the current understanding of education question types and education users in digital reference. It is believed this data will be of wide utility for digital library builders geared toward primary and secondary users (K-12) such as the International Children’s Digital Library  and the National Science Digital Library .