Library Technology Guides

Documents, Databases, News, and Commentary



DateEvent
Jan 20, 2014

ProQuest retires Serials Solutions brand

Products and services from ProQuest’s Seattle-based technologies business unit will now carry the ProQuest brand as the name Serials Solutions is retired. The change takes place immediately and customers will see the ProQuest name on business cards, email addresses, product information and in connection with products such as the Summon discovery service and the new Intota library management service. The move comes as ProQuest implements an enterprise strategy to integrate and leverage assets across all its businesses, improving service to customers, enhancing product innovation and powering better research outcomes for users.

Company: [ProQuest] [Serials Solutions]

Nov 21, 2013

Initial version of Intota Assessment launched by ProQuest

Intota Assessment, a library collection analytics service from Serials Solutions, a ProQuest business, is now available. It is a comprehensive assessment solution that gives libraries a holistic view of both monographs and serials in both electronic and print format, enabling data-driven decisions regarding collection development. Intota Assessment is also the first production service of Intota, a new cloud-based library services platform.

Company: [ProQuest] [Serials Solutions]

Jun 25, 2013

ProQuest appoints Matthew Brine as Vice President and General Manager of Serials Solutions

ProQuest appointed Matthew Brine as Vice President and General Manager of Serials Solutions. In this role, Brine will provide the vision, strategy and global leadership to deliver discovery and management solutions to libraries. With more than 20 years of experience leading technology companies through growth initiatives, Brine balances business rigor with focus on quality and customer service.

Company: [ProQuest] [Serials Solutions]

Jun 22, 2011

Serials Solutions announces strategy to build Web-Scale management solution, later branded as Intota

Serials Solutions announced the development of a new web-scale management solution that will dramatically improve workflows for librarians, further increasing productivity and quality of service to their patrons. Built entirely new from the ground up, Serials Solutions will provide librarians with a single, comprehensive service that will eventually eliminate the need for integrated library systems, improve efficiencies and address the challenges libraries experience today when managing their physical and electronic content and collections. The new Serials Solutions service will address the industry’s fundamental shift to electronic content, while still supporting librarians’ needs to manage their print and local collections. To do this, Serials Solutions will develop a solution that enables the cohesive management of a libraries’ collection, including the ability to select, purchase, catalog, circulate, compare, manage, fulfill, assess and report on their content, regardless of format. The service will also tightly integrate into the discovery process, working with the Summon™ service as well as other discovery solutions, creating an integrated, end-to-end solution.

Company: [ProQuest] [Serials Solutions]

Dec 10, 2010

Serials Solutions launches 360 Access Control hosted proxy service

Serials Solutions announced the availability of the industry's first hosted proxy service, 360 Access Control. 360 Access Control is the industry’s first Software as a Service proxy solution that will help librarians streamline the management of their e-resource collections, as well as improve patron access to those collections with a single sign-on.Many librarians need the single sign-on offered by proxy services, which allow users to quickly access e-resources from all content providers without having to sign in repeatedly to access specific information. However, at the same time, librarians also want an easy-to-manage solution that is integrated with their data management workflow. With a hosted solution like 360 Access Control, librarians can take advantage of all the patron benefits of a proxy service and gain the benefits of automated administration capabilities.

Company: [ProQuest] [Serials Solutions]

Sep 6, 2010

Michael Gersch has been named ProQuest Senior Vice President and General Manager of Serials Solutions

Michael Gersch has been named ProQuest Senior Vice President and General Manager of business unit Serials Solutions, the industry leader in providing libraries with digital discovery tools and integrated management solutions. Mr. Gersch succeeds Rob Mercer, who has chosen to move to another senior role within ProQuest and will lead Serials Solutions’ burgeoning worldwide sales effort as Vice-President, Global Sales. Mr. Gersch is part of ProQuest’s senior executive team and reports to CEO Marty Kahn.

Company: [ProQuest] [Serials Solutions]

Jan 19, 2009

Serials Solutions launches Summon discovery service

A new service from Serials Solutions will create Google-like searching of the full breadth of content found in library collections -- from books and videos to e-resources at the article level. The Summon unified discovery service addresses what research shows is a fundamental barrier between libraries and users: a simple, obvious starting point for searches. The Summon service is in beta with academic libraries throughout North America and will be available for purchase later this year. The Summon service goes beyond federated search and leap-frogs next-generation OPACs by searching the library records as well as a full-complement of electronic content – at the article level – all together.

Company: [ProQuest] [Serials Solutions]

Mar 17, 2008

Serials Solutions assumes responsibility for AquaBrowser Library from Bowker

Serials Solutions announced that it now represents the AquaBrowser Library unified discovery interface with MyDiscoveries social library experience. Serials Solutions has exclusive reseller rights to the academic market in North America. This alliance leverages the superior search and interface technology developed by MediaLab Solutions BV of the Netherlands combined with the sales and marketing expertise of Serials Solutions. AquaBrowser Library can be installed quickly and already is implemented at more than 200 libraries worldwide.

Company: [ProQuest] [Serials Solutions]

Feb 14, 2008

WebFeat acquired by ProQuest and merged into Serials Solutions

In a move that consolidates the federated search sector of the library automationmarket, WebFeat has been acquired by ProQuest and will be merged into its Serials Solutions subsidiary. ProQuest is part of Cambridge Information Group, which also owns R.R. Bowker. Although Cambridge Information Group’s strategic focus has been on publishing and electronic content, the company has increasingly become involved in technology.

Company: [ProQuest] [Serials Solutions]

Jan 10, 2008

Serials Solutions renames AMS as 360 Core Basic E-Resource Access and Management

Serials Solutions introduced the new Serials Solutions 360 Core brand. Formerly marketed as AMS, 360 Core is an integral part of the Serials Solutions 360 family of e-resource access and management services, and is the basic e-journal access and management service offered both as a standalone product and included with all other 360 services.

Company: [ProQuest] [Serials Solutions]

Jan 10, 2008

Serials Solutions brands its e-resource knowledgebase as KnowledgeWorks

Serials Solutions introduced Serials Solutions KnowledgeWorks, the authoritative e-resource knowledgebase. This expanded and improved knowledgebase covers e-journals, e-books, and more; new legal citations abbreviations; and titles entered through a new Library Managed Holdings feature.

Company: [ProQuest] [Serials Solutions]

Nov 15, 2007

Serials Solutions launches the 360 Counter E-Resource Assessment Service

Serials Solutions announced the launch of the 360 Counter e-resource assessment service. 360 Counter helps libraries evaluate the usage and cost of e-resources to optimize the value of electronic collections. 360 Counter aggregates Project COUNTER usage reports, incorporates costs, calculates cost-per-click per title, and compares content providers. 360 Counter's reporting tools then enable users to custom-tailor cost and usage reports for in-depth analysis of e-resources that facilitate better collection-development decisions.

Company: [ProQuest] [Serials Solutions]

Jun 21, 2007

R.R. Bowker acquires Medialab Solutions, developer of AquaBrowser Library

R.R. Bowker, the global leader in bibliographic information management, announced that it has acquired Medialab Solutions by Amsterdam, creators of the highly regarded AquaBrowser Library search and discovery platform that is used by more than 60 million patrons in public libraries throughout the U.S. and Europe.

Company: [ProQuest] [Serials Solutions]

Mar 29, 2007

Serials Solutions re-brands its products under the Serials Solutions 360 suite

360 leverages the key advantages of Serials Solutions as a provider of EResource Access and Management Services (ERAMS): premier knowledgebase, integration, Webhosted Software as a Service (SaaS), superior customer support, and global compatibility. Each of the services included in the 360 suite has a specific role and also can be acquired as a standalone solution for specific functions:

  • 360 Link OpenURL link resolver
  • 360 Search federated search service
  • 360 MARC Updates OPAC updating service
  • 360 Resource Manager eresource management service
  • 360 Resource Manager Consulting
  • 360 Data Migration Service
  • includes Serials Solutions AMS

Company: [ProQuest] [Serials Solutions]

Apr 15, 2006

SirsiDynix announces partnership with Serials Solutions

SirsiDynix announces that it will partner with Serials Solutions for electronic resource management, federated search, and linking.

Company: [SirsiDynix] [Serials Solutions]

Oct 4, 2005

Serials Solutions launches E-Resource Management System

Serials Solutions, launched its E-Resource Management System enabling 20 subscribing libraries immediate access to the system. ERMS includes fully-hosted functionalities that allow libraries to control selection, acquisition and management of all their e-resources.

Company: [ProQuest] [Serials Solutions]

Jun 9, 2005

Jane Burke Named General Manager of Serials Solutions

ProQuest Information and Learning has appointed Jane Burke as Vice President, ProQuest Information and Learning, and General Manager of Serials Solutions, a Seattle-based business acquired by the company in July 2004. Ms. Burke will report to Skip Prichard, Senior Vice President, Global Sales, ProQuest Information and Learning.

Company: [ProQuest] [Serials Solutions]

Jan 13, 2005

Serials Solutions launches Central Search federated search product

Serials Solutions announced that it will unveil Central Search, a full-featured federated search engine. This product was later renamed 360 Search.

Company: [ProQuest] [Serials Solutions]

Mar 9, 2004

Serials Solutions acquired by ProQuest

ProQuest Information and Learning has acquired Seattle-based Serials Solutions, Inc., a leading provider of e-journal management and linking services. ProQuest Information and Learning, a unit of ProQuest Company, creates and publishes databases for libraries and educational institutions worldwide.

Company: [ProQuest] [Serials Solutions]

Dec 5, 2002

Serials Solutions launches OpenURL link resolver Article Linker, later branded as 360 Link

Serials Solutions announced the development of two new linking services: Journal Linker and Article Linker. Both services will provide new options for linking between a library’s electronic resources. Journal Linker is available to all Serials Solutions clients.

Company: [ProQuest] [Serials Solutions]

Mar 2000

Serials Solutions founded

Serials Solutions founded by Peter McCracken, Mike McCracken, Steve McCracken, and Chris Pierard

Company: [ProQuest] [Serials Solutions]

1992

WebFeat Founded by Todd Miller

Founded by information industry veteran Todd Miller, WebFeat introduced the first federated search technology in 1998

Company: [Serials Solutions] [WebFeat]

1990

Medialab Solutions founded

Medialab was founded in 1990 in Amsterdam by professor M.M. (Thijs) Chanowski. Until 2000, it was a dedicated research facility and part of BSO Origin Philips

Company: [Serials Solutions] [Medialab Solutions] [ProQuest]