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Perceptions 2017: An International Survey of Library Automation
|Selected Survey Findings: Top Performers
received superlative scores in the small and very small library categories, toping the
charts in general satisfaction, overall ILS functionality, print and electronic functionality,
customer support, and company loyalty.
providing services for Koha, earned highest scores from mid-sized public libraries across all categories except company loyalty.
from Ex Libris led as the top performer among large and mid-sized academic libraries for general ILS satisfaction,
overall functionality, end effectiveness in managing electronic resources.
For large and mid-sized academic libraries, Ex Libris received top company loyalty scores for its three products:
Alma, Aleph, and Voyager.
received top rankings among large public libraries for general satisfaction, overall functionality, print resource management,
electronic resource management, and company loyalty.
from SirsiDynix received top scores among large public libraries and large academic libraries for customer support.
received highest scores in all categories among school and small academic libraries.
I have posted the results the eleventh annual survey of data collected on how libraries rate their current integrated library system, the company involved, and the quality of customer support.
Perceptions 2017: an international survey of library automation gives the general conclusions and presents all the statistical results derived from the survey. As usual, some of the most interesting and valuable information can be found in the comments offered by responders.
"Some interesting themes can be seen in the analysis of this year’s survey results. Large libraries of all types have complex requirements and evaluate their systems on a much harsher scale than smaller organizations. Conventional integrated library systems dominate public libraries, with top scores going to proprietary products in the largest tier and to those based on commercially supported open source software in the mid-size category. Small and very small public libraries also favored proprietary ILS products. In the academic library sector, survey results reveal interesting patterns regarding the newer generation of library services platforms. These products received strong marks in most categories but are perceived as less capable for managing print resources than legacy ILS products. Small libraries give superlative scores to products able to meet their basic requirements without complex features they don’t need."
Just as I did for the previous editions survey, I created an interactive tool for viewing the statistical summaries and comments. The main tables in the article show statistics only for those products that had more than 15 survey responses. You can use the ILS Product Report to view the statistics on any of the products mentioned in the survey and to read the comments about that system, even if the number of responses did not meet the threshold. The comments that display have been edited to remove any text that identifies the individual or institution, preserving the anonymity of the responders. The narrative data in the comments largely corroborate the statistical responses and makes for interesting reading.
Marshall Breeding Mar 18, 2018 13:27:15
Link to Posting: Perceptions 2017: An International Survey of Library Automation
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Sunday Apr 22, 2018
Full Automation News Report
20 most recent items:
April 21, 2018. Nottingham College chooses the Koha open source library management system, hosted and supported by PTFS Europe..
Nottingham College has chosen Koha as its new library management system to replace the existing solutions from OCLC and IS Oxford. The team at PTFS Europe will be implementing Koha and providing on-go ...
April 20, 2018. Springer Nature, Cambridge University Press, Thieme and ResearchGate announce new cooperation to make it easier to navigate the legal sharing of academic journal articles.
In a cooperation agreement announced today, three publishers and ResearchGate will work together on the sharing of articles on the scholarly collaboration platform in a way that protects the rights of ...
April 20, 2018. ResearchGate welcomes cooperation agreement with three major scientific publishers.
This agreement is the result of several years of talks about working together to further facilitate the sharing of journal articles in a way that protects the rights of authors and publishers. ...
April 19, 2018. Digital Science award special Blockchain Technology Catalyst Grants.
Research industry technology company Digital Science has announced the recipients of its Blockchain Catalyst Grant. This one-off grant was made available to any project implementing Blockchain in a sc ...
April 19, 2018. eLearning - an Intrinsic part of LIBERO.
LIBERO’s online, video eLearning resource is the perfect way to complement LIBERO’s existing training and support capabilities. ...
April 19, 2018. Bethel College and Saint Mary’s College join PALNI and the OCLC WorldShare Management Services community.
Bethel College, in Mishawaka, Indiana, and Saint Mary’s College, in Notre Dame, Indiana, have joined the Private Academic Library Network of Indiana (PALNI), and are now part of the OCLC WorldShare Ma ...
April 19, 2018. Spanish University chooses Safari for Business, Technology Content.
ProQuest and the Universitat Politecnica de Valencia, a technological university in Valencia, Spain, have announced a partnership that equips the university’s library with the same business and techno ...
April 18, 2018. SAGE Publishing acquires software and services developer GVPi.
SAGE Publishing announced the acquisition of Global Village Publishing (GVPi), a software and services provider specializing in the delivery of customized digital publishing solutions. ...
April 17, 2018. Gale streamlines workflow for instructors and students with new LMS integration to support classroom learning.
Gale, a Cengage company, has made it easier for students and educators to discover and access Gale digital resources from within their learning management system (LMS). Gale has achieved conformance c ...
April 17, 2018. Waterloo Public Library (Ontario) selects Patron Point.
Patron Point is announcing today that the Waterloo Public Library of Waterloo, Ontario, Canada has selected its patron relationship management system. ...
April 16, 2018. LIBERO pops up in the Middle East.
LIBERO was showcased at GESS, (Global Educational Supplied and Solutions), Dubai as an internationally recognised Library Management Solution. ...
Full Automation News Report