Library Technology Guides

Company Directory

Note: The information on this page is a directory listing and is not the company's own Web site. The company may offer additional products and services other than those listed here. Library Technology Guides focuses primarily on Integrated Library Systems. Return to company list


ProQuest

Connect to the ProQuest Web site

789 E. Eisenhower Box 1346
Ann Arbor, Michigan 48106-1346
United States
Toll free: 800-521-0600
Phone: 734-761-4700
Fax:
Web site: http://www.proquest.com/
Email: info@proquest.com


Board of Directors

  • Robert N. Snyder -- Chairman and Founder, Cambridge Information Group
  • Andrew M. Snyder -- Chief Executive Officer, Cambridge Information Group

Executives

  • Kurt P. Sanford -- Chief Executive Officer of ProQuest
  • Michael Chung -- Chief Operating Officer, Cambridge Information Group
  • Jonathan Collins -- Chief Financial Officer for ProQuest
  • Rich Belanger -- Chief Information Officer, ProQuest
  • Kevin A. Norris -- General Counsel and Senior Vice President, Global Content Alliances
  • John (JG) Chirapurath -- Senior Vice President and General Manager, Workflow Solutions
  • Kristi Marchbanks -- Senior Vice President, Global Sales, Marketing and Customer Experience
  • Kevin Sayar -- Senior Vice President and General Manager, ProQuest Books
  • Rafael Sidi -- Senior Vice President and General Manager, ProQuest Information Solutions
  • Jane Burke -- Senior Vice President, Strategic Initiatives for ProQuest
  • Michael Hirsch -- Vice President, Product Management for Serials Solutions
  • Greg Zick -- Vice President of Engineering at ProQuest Workflow
  • Clay McDaniel -- Vice President Global Marketing

Company Ownership

Part of Cambridge Information Group. Cambridge Information Group is owned by the family of Robert N. Snyder. ProQuest is majority owned by Cambridge Information Group with minority investment by Goldman Sachs.


Library automation systems

ProQuest offers the following Integrated Library Systems:

  • Intota (0 libraries, 0 facilities in libraries.org)
    Public libraries: 0
    Academic libraries: 0
    School libraries: 0
    0 libraries have migrated away from this system.

A total of 0 library facilities included in libraries.org use an ILS provided by ProQuest.

ProQuest offers an OpenURL Link Resolver:

  • 360 Link used in 317 libraries, 473 facilities in libraries.org)

Corporate Chronology

Jun 24, 2014   ProQuest releases foundation version of Intota, providing management of electronic resources.
Jan 20, 2014   ProQuest retires Serials Solutions brand.
Nov 21, 2013   Initial version of Intota Assessment launched by ProQuest.
Nov 4, 2013   Goldman Sachs makes minority investment in ProQuest with ABRY Partners selling its stake in the company.
Aug 20, 2013   Nielsen acquires business intelligence and commerce solutions products from R. R. Bowker.
Jun 25, 2013   ProQuest appoints Matthew Brine as Vice President and General Manager of Serials Solutions.
May 14, 2013   ProQuest acquires EBL.
Jul 13, 2011   Kurt Sanford named Chief Executive Officer of ProQuest.
Jun 22, 2011   Serials Solutions announces strategy to build Web-Scale management solution, later branded as Intota.
Jun 1, 2011   ProQuest acquires British Nursing Index.
Jan 6, 2011   ProQuest acquires ebrary.
Dec 10, 2010   Serials Solutions launches 360 Access Control hosted proxy service.
Sep 6, 2010   Michael Gersch has been named ProQuest Senior Vice President and General Manager of Serials Solutions.
Jan 19, 2009   Serials Solutions launches Summon discovery service.
Nov 1, 2008   ProQuest announces RefWorks-COS as a unified brand.
Jul 1, 2008   ProQuest acquires Dialog.
Mar 17, 2008   Serials Solutions assumes responsibility for AquaBrowser Library from Bowker.
Feb 14, 2008   WebFeat acquired by ProQuest and merged into Serials Solutions.
Jan 18, 2008   ProQuest acquires RefWorks.
Jan 10, 2008   Serials Solutions renames AMS as 360 Core Basic E-Resource Access and Management.
Jan 10, 2008   Serials Solutions brands its e-resource knowledgebase as KnowledgeWorks.
Nov 15, 2007   Serials Solutions launches the 360 Counter E-Resource Assessment Service.
Jun 30, 2007   Remnant of ProQuest Company changes name to VoyagerLearning following sale of ProQuest Information and Learning to Cambridge Information Group.
Jun 21, 2007   R.R. Bowker acquires Medialab Solutions, developer of AquaBrowser Library.
Jun 2007   Serials Solutions takes responsibility for Ulrich’s products.
May 4, 2007   ProQuest CSA renamed to ProQuest.
Mar 29, 2007   Serials Solutions re-brands its products under the Serials Solutions 360 suite.
Feb 9, 2007   Cambridge Information Group completes acquisition of ProQuest Information and Learning.
Dec 15, 2006   Cambridge Information Group announces intent to acquire Proquest Information and Learning with ABRY Partners, LLC as minority investor.
Dec 12, 2005   CSA acquires Community of Science.
Oct 4, 2005   Serials Solutions launches E-Resource Management System.
Jun 9, 2005   Jane Burke Named General Manager of Serials Solutions.
Jan 13, 2005   Serials Solutions launches Central Search federated search product.
Jan 1, 2005   ProQuest acquires of Voyager Expanded Learning.
Sep 27, 2004   R.R. Bowker acquires Syndetic Solutions.
Mar 9, 2004   Serials Solutions acquired by ProQuest.
Jul 23, 2003   ProQuest acquires SIRS Publishing from EGEG Holdings Corp..
Dec 5, 2002   Serials Solutions launches OpenURL link resolver Article Linker, later branded as 360 Link.
Jan 31, 2002   ProQuest acquires Micromedia.
May 2001   RefWorks founded with the backing of Cambridge Information Group in partnership with CSA..
2001   Bell & Howell launches ProQuest Company.
2001   Cambridge Information Group acquires Bowker.
Mar 2000   Serials Solutions founded.
Oct 1999   Bell & Howell acquires Chadwyck-Healey.
Aug 1999   Bell & Howell acquires Electric Library from Infonautics.
1990   Medialab Solutions founded.
1989   Community of Science (COS) founded.
1985   Bell & Howell acquires University Microfilm International from Xerox.
1985   Reed Holdings Inc. acquires University Microfilm International from Xerox.
1973   Sir Charles Chadwyck-Healey founds Chadwyck-Healey.
1971   Cambridge Information Group founded by Robert N. Snyder and Philip E. Hixon.
1967   Xerox acquires R.R. Bowker.
1962   Xerox acquires University Microfilms International for $8 million.
1955   Cambridge Scientific Abstracts founded.
1938   Eugene B. Power founds University Microfilm International.

Selected Articles from Library Technology Guides

The following are a sample of articles related to the major events in the corporate history of ProQuest, or you can view all articles related to the company from Library Technology Guides.

Breeding, Marshall, Smart Libraries Newsletter (August 2014). ProQuest Launches the Intota Foundation Release

ProQuest has released the initial version of Intota, its library services platform that has been under development since 2011. Fully integrated with the Summon discovery service, this version of Intota builds on Intota Assessment, released in November 2013. It adds to the package management tools for electronic resources; the new ProQuest global knowledgebase of metadata describing the holdings of electronic, digital, and print resources; and specialized functionality to support new models of resource procurement, such as demand driven acquisition of library materials. ProQuest designates the current package as the “foundation” release of Intota, upon which will be layered additional modules and functionality


Breeding, Marshall, Smart Libraries Newsletter (March 2014). ProQuest Unifies its Business, Drops Serials Solutions Brand

In a move that reflects a strategy of a more unified corporation structure with more cooperation among its products and services, ProQuest has officially discontinued the Serials Solutions brand and made other organizational changes in recent months.


Breeding, Marshall, Smart Libraries Newsletter (February 2014). Flow: Proquest’s new Platform for Citation Management and Research Collaboration

Building on the longstanding success of RefWorks, ProQuest launched Flow in April 2013 as its new generation platform for citation management and facilitating collaboration among researchers with analytics on the use patterns of resources. As a tool that sits between content and the researcher, Flow can be seen as a critical product for libraries and for ProQuest in its role as a content provider. Through RefWorks, ProQuest and its parent company CIG have been involved in citation management for more than a decade. Flow is positioned to move beyond basic citation management, providing an environment to foster engagement among researchers and a new layer of end-user interactions across its product lines. ProQuest announced in January 2014 that it is offering of a free version of Flow to qualified researchers.


Breeding, Marshall, Smart Libraries Newsletter (May 2013). Serials Solutions to Launch Summon 2.0

Serials Solutions will launch Summon 2.0, a major update of its Web-scale discovery service, expected to be available in June 2013. Summon 2.0 brings in a number of new major features, as well as optimizing some recently added capabilities. As part of the transition to Summon 2.0, Serials Solutions will make improvements to its underlying technical platform. Serials Solutions launched the genre of Web-scale, index-based search, announced in January 2009, with its first live implementation in July 2009 at Grand Valley State University.


Breeding, Marshall, Smart Libraries Newsletter (March 2013). Serials Solutions Announces Intota Assessment

Serials Solutions announced that it plans to provide Intota Assessment for use in 2013, prior to the entirety of the product. This strategy reinforces one of the key principles underlying the data-oriented design of Intota. To support more informed decision- making in areas such as collection development, Intota Assessment will use operational data and metrics from all aspects of the library's systems in addition to data drawn from the company's knowledgebases and bibliographic products.


Breeding, Marshall, Smart Libraries Newsletter (December 2012). Serials Solutions launches Summon Suggestions for enhanced research assistance

Serials Solutions has added a new cluster of features to its Summon discovery service, announced in November 2012, designed to provide additional research assistance to library patrons beyond the presentation of search results. These features, based on the context provided by the user's search query, provide automated tools that can be customized by the library as well as real-time assistance capabilities.


Breeding, Marshall, Smart Libraries Newsletter (March 2012). Serials Solutions: Summon and Intota

Serials Solutions continues to expand the reach of its Summon discovery service, both in terms of the content addressed and the number of library subscribers, as it prepares to enter the realm of library automation.


(January 21, 2012). Web-Scale management solution has a new name: Intota

The discovery and management family of services from Serials solutions has a name: it will be called Intota


(June 22, 2011). Serials Solutions announces development of New Web-Scale Management Solution to improve the efficiency of library operations

Serials Solutions announced the development of a new web-scale management solution that will dramatically improve workflows for librarians, further increasing productivity and quality of service to their patrons. Built entirely new from the ground up, Serials Solutions will provide librarians with a single, comprehensive service that will eventually eliminate the need for integrated library systems, improve efficiencies and address the challenges libraries experience today when managing their physical and electronic content and collections. The new Serials Solutions service will address the industry’s fundamental shift to electronic content, while still supporting librarians’ needs to manage their print and local collections. To do this, Serials Solutions will develop a solution that enables the cohesive management of a libraries’ collection, including the ability to select, purchase, catalog, circulate, compare, manage, fulfill, assess and report on their content, regardless of format. The service will also tightly integrate into the discovery process, working with the Summon™ service as well as other discovery solutions, creating an integrated, end-to-end solution.


Breeding, Marshall, Smart Libraries Newsletter (August 2011). Serials Solutions to Build Web-Scale Management Solution

Serials Solutions has announced that its project to develop a new platform to manage all types of library materials, spanning both electronic and print resources, is underway. This new product will extend the company's existing services that focus on electronic resources into a comprehensive platform that addresses all types of content. Serials Solutions has temporarily dubbed the new product Web-Scale Management Solution, but will ultimately coin a new product name. In the same way that Serials Solutions considers Summon a Web-Scale discovery service, this new product will apply the same characteristics to internal library management. These characteristics include a highly-scalable platform addressing a comprehensive view of library collections, delivered through software-as-a-service with Web-based interfaces.


Breeding, Marshall, Smart Libraries Newsletter (March 2009). Summon: A New Search Service from Serials Solutions

Serials Solutions announced a new discovery service called Summon that aims to provide a unified search tool for library users. The goal of this tool is to provide access to all of a library’s content, print and electronic, through a single search box.

At the heart of summon lies a very large index of content that the company is building from a variety of sources. This index includes the full text of a large body of articles provided by many different publishers as well as open access content. Summon aims toexpand its index to include all of the content represented in a library’s collection of subscriptions, its local print holdings and other resources.


(July 9, 2004). ProQuest acquires Serials Solutions

ProQuest Information and Learning has acquired Seattle-based Serials Solutions, Inc., a leading provider of e-journal management and linking services.



ProQuest News

Thursday Jul 30, 2015

All 475 Press Releases from ProQuest

10 most recent items:


July 30, 2015. Six months in, and 80 percent of UK library services sign up to Access to Research. Since launching earlier this year, the Access to Research initiative has grown quickly to include the majority of local authorities across England, Scotland, Wales and Northern Ireland. This means that researchers, students and members of the public across the UK can now access more than 10 million of the world's leading online academic papers covering a wide range of disciplines, including health and biological sciences, technology, history, medicine and social sciences, just by walking through the door of their local library. So far, over 14,500 individual users have utilized the service. <<more>>


July 22, 2015. ProQuest names Clay McDaniel as Vice President Global Marketing. Clay McDaniel joined ProQuest as Vice President Global Marketing. In this role, Mr. McDaniel will oversee the teams responsible for the company’s comprehensive integrated go-to-market strategies, including product and field marketing, corporate communications, brand, and marketing operations. <<more>>


July 7, 2015. Warren Wilson College students and Librarians prefer Summon. Warren Wilson College selected the Summon service from ProQuest. Designed to boost discovery and information literacy, the addition of the service will ensure access to the content available at their library. Providing the easiest search experience with the most relevant results, Summon helps to reinforce the library’s pivotal role in meaningful research at Warren Wilson College. <<more>>


June 26, 2015. John JG Chirapurath joins ProQuest to lead Workflow Solutions. ProQuest has named John "JG" Chirapurath as its new Senior Vice President and General Manager of ProQuest Workflow Solutions. In this role, Mr. Chirapurath will lead strategic development of the company's technology business that focuses on empowering academic researchers with solutions that improve research outcomes, and providing librarians with transformative cloud-based workflow solutions that enable the library to deliver greater value to their institutions. <<more>>


June 26, 2015. Global demand propels ProQuest to announce Intota v2. ProQuest will debut functionality of Intota v2 at the American Libraries Association annual conference in San Francisco. Capabilities in development for Intota v2 address how users think about what they do, and enable progressive academic and research libraries to evolve in a rapidly changing knowledge economy. Intota v2 is a library services platform that will encompass management of both print and electronic resources across the entire collection lifecycle. Libraries who select Intota v1 now will have special “preview access” to Intota v2 in the Spring of next year. <<more>>


June 26, 2015. Adoption of ProQuest’s transformative library services platform demonstrates positive shift by libraries worldwide. Since the introduction of Intota last June for electronic resource management, close to 80 libraries worldwide have selected ProQuest’s cloud-based library services platform, which also includes industry-leading discovery, linking, assessment and unified intelligent workflows across the lifecycle of collections. Libraries are responding favorably to ProQuest’s phased approach to developing a transformative service that immediately solves for inadequacies in the traditional ILS. Unlike other services in the market, Intota simplifies workflows and addresses the major challenges libraries face today: collection assessment and e-resource management. With increasing pressure on budgets, libraries using Intota can focus on service to end users and deliver greater value to their institutions. <<more>>


June 26, 2015. Family history research goes beyond borders with international content in HeritageQuest Online. Later this summer, family history enthusiasts and genealogical experts around the world will have access to more than two billion new records in HeritageQuest Online. This popular and authoritative resource—powered by Ancestry and distributed by ProQuest—is one of the largest genealogical databases available to libraries and will include records from more than 60 countries. <<more>>


June 26, 2015. ProQuest’s continuing commitment to NISO Open Discovery Initiative and ODI Standards Conformance. ProQuest supports the National Information Standards Organization and ProQuest leaders such as Steven Guttman, Senior Director of Product Management, have long standing participation in efforts including the Open Discovery Initiative Standing Committee to help the library industry improve the research and discovery experience. <<more>>


June 24, 2015. ProQuest Ebook Central enters Beta, debuting new features that enhance user productivity. ProQuest continues to innovate the ebook research and management experience with the launch of the beta program for its eagerly anticipated new ebook platform. ProQuest Ebook Central ™ integrates key elements from both ebrary and EBL - Ebook Library, along with all-new functionality, eliminating the complexities surrounding ebooks and delivering a superior experience for end-users and librarians. <<more>>


June 24, 2015. ProQuest makes it easy for libraries to build eCollections of university press titles. Through its robust partnerships with university presses, ProQuest has launched an inventive new option that helps libraries quickly build comprehensive e-book collections in one of the most valued content areas in academic libraries. ProQuest’s new University Press Ebook Subscription offers the most authoritative university press content from one convenient source. The new collection is an example of ProQuest’s commitment to enable libraries’ to build diverse, digital collections that stay ahead of the needs and expectations of students, faculty and scholars. <<more>>