Library Technology Guides

Company Directory

Note: The information on this page is a directory listing and is not the company's own Web site. The company may offer additional products and services other than those listed here. Library Technology Guides focuses primarily on Integrated Library Systems. Return to company list


ProQuest

Connect to the ProQuest Web site

789 E. Eisenhower Box 1346
Ann Arbor, Michigan 48106-1346
United States
Toll free: 800-521-0600
Phone: 734-761-4700
Fax:
Web site: http://www.proquest.com/
Email: info@proquest.com


Board of Directors

  • Robert N. Snyder -- Chairman and Founder, Cambridge Information Group
  • Andrew M. Snyder -- Chief Executive Officer, Cambridge Information Group

Executives

  • Kurt P. Sanford -- Chief Executive Officer of ProQuest
  • Michael Chung -- Chief Operating Officer, Cambridge Information Group
  • Jonathan Collins -- Chief Financial Officer for ProQuest
  • Rich Belanger -- Chief Information Officer, ProQuest
  • Kevin A. Norris -- General Counsel and Senior Vice President, Global Content Alliances
  • Michael Gersch -- Senior Vice President, Global Marketing, Sales, and Customer Experience & Service
  • Kristi Marchbanks -- Senior Vice President, Global Sales, Marketing and Customer Experience
  • Kevin Sayar -- Senior Vice President and General Manager, ProQuest Workflow Solutions
  • Rafael Sidi -- Senior Vice President and General Manager, ProQuest Information Solutions
  • Jane Burke -- Senior Vice President, Strategic Initiatives for ProQuest
  • Michael Hirsch -- Vice President, Product Management for Serials Solutions
  • John Law -- Vice President, Enterprise Product Strategy for ProQuest

Company Ownership

Part of Cambridge Information Group. Cambridge Information Group is owned by the family of Robert N. Snyder. ProQuest is majority owned by Cambridge Information Group with minority investment by Goldman Sachs.


Library automation systems

ProQuest offers the following Integrated Library Systems:

  • Intota (0 libraries, 0 facilities in lib-web-cats)
    Public libraries: 0
    Academic libraries: 0
    School libraries: 0
    0 libraries have migrated away from this system.

A total of 0 library facilities included in lib-web-cats use an ILS provided by ProQuest.

ProQuest offers an OpenURL Link Resolver:

  • 360 Link used in 308 libraries, 451 facilities in lib-web-cats)

Corporate Chronology

Jun 24, 2014   ProQuest releases foundation version of Intota, providing management of electronic resources.
Jan 20, 2014   ProQuest retires Serials Solutions brand.
Nov 21, 2013   Initial version of Intota Assessment launched by ProQuest.
Nov 4, 2013   Goldman Sachs makes minority investment in ProQuest with ABRY Partners selling its stake in the company.
Aug 20, 2013   Nielsen acquires business intelligence and commerce solutions products from R. R. Bowker.
Jun 25, 2013   ProQuest appoints Matthew Brine as Vice President and General Manager of Serials Solutions.
May 14, 2013   ProQuest acquires EBL.
Jul 13, 2011   Kurt Sanford named Chief Executive Officer of ProQuest.
Jun 22, 2011   Serials Solutions announces strategy to build Web-Scale management solution, later branded as Intota.
Jun 1, 2011   ProQuest acquires British Nursing Index.
Jan 6, 2011   ProQuest acquires ebrary.
Dec 10, 2010   Serials Solutions launches 360 Access Control hosted proxy service.
Sep 6, 2010   Michael Gersch has been named ProQuest Senior Vice President and General Manager of Serials Solutions.
Jan 19, 2009   Serials Solutions launches Summon discovery service.
Nov 1, 2008   ProQuest announces RefWorks-COS as a unified brand.
Jul 1, 2008   ProQuest acquires Dialog.
Mar 17, 2008   Serials Solutions assumes responsibility for AquaBrowser Library from Bowker.
Feb 14, 2008   WebFeat acquired by ProQuest and merged into Serials Solutions.
Jan 18, 2008   ProQuest acquires RefWorks.
Jan 10, 2008   Serials Solutions renames AMS as 360 Core Basic E-Resource Access and Management.
Jan 10, 2008   Serials Solutions brands its e-resource knowledgebase as KnowledgeWorks.
Nov 15, 2007   Serials Solutions launches the 360 Counter E-Resource Assessment Service.
Jun 30, 2007   Remnant of ProQuest Company changes name to VoyagerLearning following sale of ProQuest Information and Learning to Cambridge Information Group.
Jun 21, 2007   R.R. Bowker acquires Medialab Solutions, developer of AquaBrowser Library.
Jun 2007   Serials Solutions takes responsibility for Ulrich’s products.
May 4, 2007   ProQuest CSA renamed to ProQuest.
Mar 29, 2007   Serials Solutions re-brands its products under the Serials Solutions 360 suite.
Feb 9, 2007   Cambridge Information Group completes acquisition of ProQuest Information and Learning.
Dec 15, 2006   Cambridge Information Group announces intent to acquire Proquest Information and Learning with ABRY Partners, LLC as minority investor.
Dec 12, 2005   CSA acquires Community of Science.
Oct 4, 2005   Serials Solutions launches E-Resource Management System.
Jun 9, 2005   Jane Burke Named General Manager of Serials Solutions.
Jan 13, 2005   Serials Solutions launches Central Search federated search producct.
Jan 1, 2005   ProQuest acquires of Voyager Expanded Learning.
Sep 27, 2004   R.R. Bowker acquires Syndetic Solutions.
Mar 9, 2004   Serials Solutions acquired by ProQuest.
Jul 23, 2003   ProQuest acquires SIRS Publishing from EGEG Holdings Corp..
Dec 5, 2002   Serials Solutions launches OpenURL link resolver Article Linker.
Jan 31, 2002   ProQuest acquires Micromedia.
May 2001   RefWorks founded with the backing of Cambridge Information Group in partnership with CSA..
2001   Bell & Howell launches ProQuest Company.
2001   Cambridge Information Group acquires Bowker.
Mar 2000   Serials Solutions founded.
Oct 1999   Bell & Howell acquires Chadwyck-Healey.
Aug 1999   Bell & Howell acquires Electric Library from Infonautics.
1989   Community of Science (COS) founded.
1985   Bell & Howell acquires University Microfilm International from Xerox.
1985   Reed Holdings Inc. acquires University Microfilm International from Xerox.
1973   Sir Charles Chadwyck-Healey founds Chadwyck-Healey.
1971   Cambridge Information Group founded by Robert N. Snyder and Philip E. Hixon.
1967   Xerox acquires R.R. Bowker.
1962   Xerox acquires University Microfilms International for $8 million.
1955   Cambridge Scientific Abstracts founded.
1938   Eugene B. Power founds University Microfilm International.

Selected Articles from Library Technology Guides

The following are a sample of articles related to the major events in the corporate history of ProQuest, or you can view all articles related to the company from Library Technology Guides.

Breeding, Marshall, Smart Libraries Newsletter (August 2014). ProQuest Launches the Intota Foundation Release

ProQuest has released the initial version of Intota, its library services platform that has been under development since 2011. Fully integrated with the Summon discovery service, this version of Intota builds on Intota Assessment, released in November 2013. It adds to the package management tools for electronic resources; the new ProQuest global knowledgebase of metadata describing the holdings of electronic, digital, and print resources; and specialized functionality to support new models of resource procurement, such as demand driven acquisition of library materials. ProQuest designates the current package as the “foundation” release of Intota, upon which will be layered additional modules and functionality


Breeding, Marshall, Smart Libraries Newsletter (March 2014). ProQuest Unifies its Business, Drops Serials Solutions Brand

In a move that reflects a strategy of a more unified corporation structure with more cooperation among its products and services, ProQuest has officially discontinued the Serials Solutions brand and made other organizational changes in recent months.


Breeding, Marshall, Smart Libraries Newsletter (February 2014). Flow: Proquest’s new Platform for Citation Management and Research Collaboration

Building on the longstanding success of RefWorks, ProQuest launched Flow in April 2013 as its new generation platform for citation management and facilitating collaboration among researchers with analytics on the use patterns of resources. As a tool that sits between content and the researcher, Flow can be seen as a critical product for libraries and for ProQuest in its role as a content provider. Through RefWorks, ProQuest and its parent company CIG have been involved in citation management for more than a decade. Flow is positioned to move beyond basic citation management, providing an environment to foster engagement among researchers and a new layer of end-user interactions across its product lines. ProQuest announced in January 2014 that it is offering of a free version of Flow to qualified researchers.


Breeding, Marshall, Smart Libraries Newsletter (May 2013). Serials Solutions to Launch Summon 2.0

Serials Solutions will launch Summon 2.0, a major update of its Web-scale discovery service, expected to be available in June 2013. Summon 2.0 brings in a number of new major features, as well as optimizing some recently added capabilities. As part of the transition to Summon 2.0, Serials Solutions will make improvements to its underlying technical platform. Serials Solutions launched the genre of Web-scale, index-based search, announced in January 2009, with its first live implementation in July 2009 at Grand Valley State University.


Breeding, Marshall, Smart Libraries Newsletter (March 2013). Serials Solutions Announces Intota Assessment

Serials Solutions announced that it plans to provide Intota Assessment for use in 2013, prior to the entirety of the product. This strategy reinforces one of the key principles underlying the data-oriented design of Intota. To support more informed decision- making in areas such as collection development, Intota Assessment will use operational data and metrics from all aspects of the library's systems in addition to data drawn from the company's knowledgebases and bibliographic products.


Breeding, Marshall, Smart Libraries Newsletter (December 2012). Serials Solutions launches Summon Suggestions for enhanced research assistance

Serials Solutions has added a new cluster of features to its Summon discovery service, announced in November 2012, designed to provide additional research assistance to library patrons beyond the presentation of search results. These features, based on the context provided by the user's search query, provide automated tools that can be customized by the library as well as real-time assistance capabilities.


Breeding, Marshall, Smart Libraries Newsletter (March 2012). Serials Solutions: Summon and Intota

Serials Solutions continues to expand the reach of its Summon discovery service, both in terms of the content addressed and the number of library subscribers, as it prepares to enter the realm of library automation.


(January 21, 2012). Web-Scale management solution has a new name: Intota

The discovery and management family of services from Serials solutions has a name: it will be called Intota


(June 22, 2011). Serials Solutions announces development of New Web-Scale Management Solution to improve the efficiency of library operations

Serials Solutions announced the development of a new web-scale management solution that will dramatically improve workflows for librarians, further increasing productivity and quality of service to their patrons. Built entirely new from the ground up, Serials Solutions will provide librarians with a single, comprehensive service that will eventually eliminate the need for integrated library systems, improve efficiencies and address the challenges libraries experience today when managing their physical and electronic content and collections. The new Serials Solutions service will address the industry’s fundamental shift to electronic content, while still supporting librarians’ needs to manage their print and local collections. To do this, Serials Solutions will develop a solution that enables the cohesive management of a libraries’ collection, including the ability to select, purchase, catalog, circulate, compare, manage, fulfill, assess and report on their content, regardless of format. The service will also tightly integrate into the discovery process, working with the Summon™ service as well as other discovery solutions, creating an integrated, end-to-end solution.


Breeding, Marshall, Smart Libraries Newsletter (August 2011). Serials Solutions to Build Web-Scale Management Solution

Serials Solutions has announced that its project to develop a new platform to manage all types of library materials, spanning both electronic and print resources, is underway. This new product will extend the company's existing services that focus on electronic resources into a comprehensive platform that addresses all types of content. Serials Solutions has temporarily dubbed the new product Web-Scale Management Solution, but will ultimately coin a new product name. In the same way that Serials Solutions considers Summon a Web-Scale discovery service, this new product will apply the same characteristics to internal library management. These characteristics include a highly-scalable platform addressing a comprehensive view of library collections, delivered through software-as-a-service with Web-based interfaces.


Breeding, Marshall, Smart Libraries Newsletter (March 2009). Summon: A New Search Service from Serials Solutions

Serials Solutions announced a new discovery service called Summon that aims to provide a unified search tool for library users. The goal of this tool is to provide access to all of a library’s content, print and electronic, through a single search box.

At the heart of summon lies a very large index of content that the company is building from a variety of sources. This index includes the full text of a large body of articles provided by many different publishers as well as open access content. Summon aims toexpand its index to include all of the content represented in a library’s collection of subscriptions, its local print holdings and other resources.


(July 9, 2004). ProQuest acquires Serials Solutions

ProQuest Information and Learning has acquired Seattle-based Serials Solutions, Inc., a leading provider of e-journal management and linking services.



ProQuest News

Monday Dec 22, 2014

All 439 Press Releases from ProQuest

10 most recent items:


December 10, 2014. ProQuest taps Kristi Marchbanks to lead Global Sales, Marketing and Customer Experience. ProQuest has named Kristi Marchbanks as its Senior Vice President, Global Sales, Marketing and Customer Experience. In her new role, Ms. Marchbanks will lead the development and execution of innovative go-to-market strategies across the ProQuest enterprise. <<more>>


December 2, 2014. Bowker to include ISNI in ONIX 2.1. ProQuest affiliate Bowker will now include the ISO-certified International Standard Name Identifier in its ONIX 2.1 data feeds to retailers such as Barnes and Noble, as well as all the major search engines, ensuring that authors are accurately identified in search and discovery. ISNIs are unique 16-digit codes applied to public identities. This single identifier is leveraged across many applications, syncing alternate or disparate spellings of the same name, and eliminating confusion when names are the same or alike. ONIX 2.1 is used by the book trade to automate the exchange of massive amounts of metadata about books in any format. With more than 2.3 million authors now using ISNIs, their inclusion in ONIX will significantly boost the system's precision. <<more>>


November 20, 2014. ProQuest creates the first complete, digital trove of executive orders and presidential proclamations. ProQuest is enabling researchers to access a critical missing piece for understanding historic events with a first-ever complete, digital collection of Executive Orders and Presidential Proclamations. When complete, the collection will encompass more than 79,000 executive orders, proclamations, directives and policy statements by American presidents from Washington to Obama, bringing together disparate content and making it easy to discover and work with. ProQuest Executive Orders and Presidential Proclamations is part of and can be searched along with ProQuest’s renowned and growing collection of U.S. government content, assembled within a technology architecture that improves research outcomes. <<more>>


November 13, 2014. ProQuest meets discovery expectations for the library system of the University of Puerto Rico at Rio Piedras. With a wide range of content available, the University of Puerto Rico at Rio Piedras was in search of an easy to use solution that would improve access and discovery of their library collections. After evaluating discovery tools for nearly two years, the library system of UPRRP selected and launched an integrated solution from ProQuest - the Summon service, 360 Link and Syndetic Solutions, to deliver an unprecedented research experience for their library patrons. <<more>>


November 13, 2014. APA makes hundreds of current ebooks available for individual purchase through ebrary. Libraries around the world can now acquire the essential Psychology and Behavioral and Social Sciences titles researchers need under flexible models that meet their budget requirements. The American Psychological Association, the largest scientific and professional organization representing psychology in the United States and the world’s largest association of psychologists, has joined forces with ProQuest ebook business ebrary to make more than 250 titles published since 2009 available electronically on the ebrary platform. For the first time, individual scholarly, professional, and reference titles, select APA LifeTools trade titles, and other ebooks will be available to libraries for individual purchase under Perpetual Archive (PA), Demand-driven Acquisition, and Short-term Loans models. Libraries can purchase APA titles including the APA Dictionary of Statistics and Research Methods and Medical Family Therapy and Integrated Care, Second Edition, directly through ebrary or global distribution partners including YBP and Coutts. <<more>>


November 12, 2014. My Intota streamlines library management workflows. Day-to-day library collection management activities for academic librarians using ProQuest Intota now benefit from a new workflow feature called My Intota. My Intota provides an “Activities” and “Databases” workspace that includes tasks, deadlines and associated action steps--with multiple filtering capabilities and access to more detail relevant to the specific task--all within an easy-to-navigate single interface. <<more>>


November 11, 2014. Snowden’s leaks and the documents that tell the history of electronic surveillance now accessible online for researchers. In 2013, when Edward Snowden leaked classified National Security Agency (NSA) documents, he brought the world’s attention to the issues of privacy, security and global surveillance, begging questions with few simple answers. Now, researchers can go deeper into this controversial topic by exploring its history and impact through primary sources. Digital National Security Archive’s Electronic Surveillance and the National Security Agency: From Shamrock to Snowden brings together the world’s most comprehensive, publicly available collection of materials on the subject. Each piece has been carefully gathered and selected by the staff of the National Security Archive (the Archive) – an award-winning nonprofit research institute, library and publisher of declassified documentation based at The George Washington University. The works have been digitized, supported with precision search tools and are now accessible to libraries and researchers via ProQuest. <<more>>


November 6, 2014. Intota set to transform library management at key institutions in the UK. Institutions across the UK are choosing to transform their library management systems using the new cloud-based Intota, from ProQuest. Designed to address the needs of today’s libraries, Intota manages electronic collections and supports the expectations of modern patrons. <<more>>


November 5, 2014. ProQuest Boosts Study of American Civil Rights Movement by Digitizing SNCC and CORE Papers. ProQuest continues to advance the study of the civil rights movement in America. The company has digitized the papers of the Student Nonviolent Coordinating Committee and Congress of Racial Equality, making their organizational records and their leaders’ personal papers accessible to researchers through the renowned History Vault collection Black Freedom Struggle in the 20th Century. The digitization of SNCC and CORE papers enables researchers to access documents from all four leading organizations in the U.S. civil rights movement. ProQuest has also digitized the papers of the National Association for the Advancement of Colored People (NAACP) and the Southern Christian Leadership Conference. <<more>>


November 4, 2014. LibraryThing for Libraries answers: What Do I Read Next?. Library users will find it easier than ever to discover what to read next as LibraryThing for Libraries™ expands its Book Recommendations feature to include a broader selection of “if you like this, then read that” elements. The new, free and automatic upgrade to current subscribers to LibraryThing for Libraries’ Catalog Enhancement Package will display book recommendations by the same author, similar authors, genres and more, all based on the library’s current holdings. The upgrade enhances LibraryThing for Libraries’ unique tag-based discovery and links to other book editions and translations, creating more ways for users to find books they will love. <<more>>