Library Technology Guides

Company Directory

Note: The information on this page is a directory listing and is not the company's own Web site. The company may offer additional products and services other than those listed here. Library Technology Guides focuses primarily on Integrated Library Systems. Return to company list


ProQuest

Connect to the ProQuest Web site

789 E. Eisenhower Box 1346
Ann Arbor, Michigan 48106-1346
United States
Toll free: 800-521-0600
Phone: 734-761-4700
Fax:
Web site: http://www.proquest.com/
Email: info@proquest.com


Board of Directors

  • Robert N. Snyder -- Chairman and Founder, Cambridge Information Group
  • Andrew M. Snyder -- Chief Executive Officer, Cambridge Information Group

Executives

  • Kurt P. Sanford -- Chief Executive Officer of ProQuest
  • Michael Chung -- Chief Operating Officer, Cambridge Information Group
  • Jonathan Collins -- Chief Financial Officer for ProQuest
  • Rich Belanger -- Chief Information Officer, ProQuest
  • Kevin A. Norris -- General Counsel and Senior Vice President, Global Content Alliances
  • Michael Gersch -- Senior Vice President, Global Marketing, Sales, and Customer Experience & Service
  • Kevin Sayar -- Senior Vice President and General Manager, ProQuest Workflow Solutions
  • Rafael Sidi -- Senior Vice President and General Manager, ProQuest Information Solutions
  • Tim Wahlberg -- Senior Vice President and General Manager, ProQuest Dialog
  • Jane Burke -- Senior Vice President, Strategic Initiatives for ProQuest
  • Michael Hirsch -- Vice President, Product Management for Serials Solutions
  • John Law -- Vice President, Enterprise Product Strategy for ProQuest
  • Matthew Brine -- Vice President and General Manager of Serials Solutions
  • Sharon Lubrano -- Vice-President, Research Solutions for ProQuest

Company Ownership

Part of Cambridge Information Group. Cambridge Information Group is owned by the family of Robert N. Snyder. ProQuest is majority owned by Cambridge Information Group with minority investment by Goldman Sachs.


Library automation systems

ProQuest offers the following Integrated Library Systems:

  • Intota (0 libraries, 0 facilities in lib-web-cats)
    Public libraries: 0
    Academic libraries: 0
    School libraries: 0
    0 libraries have migrated away from this system.

A total of 0 library facilities included in lib-web-cats use an ILS provided by ProQuest.

ProQuest offers an OpenURL Link Resolver:

  • 360 Link used in 282 libraries, 425 facilities in lib-web-cats)

Corporate Chronology

Jan 20, 2014   ProQuest retires Serials Solutions brand.
Nov 21, 2013   Initial version of Intota Assessment launched by Serials Solutions.
Nov 4, 2013   Goldman Sachs makes minority investment in ProQuest with ABRY Partners selling its stake in the company.
Aug 20, 2013   Nielsen acquires business intelligence and commerce solutions products from R. R. Bowker.
Jun 25, 2013   ProQuest appoints Matthew Brine as Vice President and General Manager of Serials Solutions.
May 14, 2013   ProQuest acquires EBL.
Jul 13, 2011   Kurt Sanford named Chief Executive Officer of ProQuest.
Jun 22, 2011   Serials Solutions announces strategy to build Web-Scale management solution, later branded as Intota.
Jun 1, 2011   ProQuest acquires British Nursing Index.
Jan 6, 2011   ProQuest acquires ebrary.
Dec 10, 2010   Serials Solutions launches 360 Access Control hosted proxy service.
Sep 6, 2010   Michael Gersch has been named ProQuest Senior Vice President and General Manager of Serials Solutions.
Jan 19, 2009   Serials Solutions launches Summon discovery service.
Nov 1, 2008   ProQuest announces RefWorks-COS as a unified brand.
Jul 1, 2008   ProQuest acquires Dialog.
Mar 17, 2008   Serials Solutions assumes responsibility for AquaBrowser Library from Bowker.
Feb 14, 2008   WebFeat acquired by ProQuest and merged into Serials Solutions.
Jan 18, 2008   ProQuest acquires RefWorks.
Jan 10, 2008   Serials Solutions renames AMS as 360 Core Basic E-Resource Access and Management.
Jan 10, 2008   Serials Solutions brands its e-resource knowledgebase as KnowledgeWorks.
Nov 15, 2007   Serials Solutions launches the 360 Counter E-Resource Assessment Service.
Jun 30, 2007   Remnant of ProQuest Company changes name to VoyagerLearning following sale of ProQuest Information and Learning to Cambridge Information Group.
Jun 21, 2007   R.R. Bowker acquires Medialab Solutions, developer of AquaBrowser Library.
Jun 2007   Serials Solutions takes responsibility for Ulrich’s products.
May 4, 2007   ProQuest CSA renamed to ProQuest.
Mar 29, 2007   Serials Solutions re-brands its products under the Serials Solutions 360 suite.
Feb 9, 2007   Cambridge Information Group completes acquisition of ProQuest Information and Learning.
Dec 15, 2006   Cambridge Information Group announces intent to acquire Proquest Information and Learning with ABRY Partners, LLC as minority investor.
Dec 12, 2005   CSA acquires Community of Science.
Oct 4, 2005   Serials Solutions launches E-Resource Management System.
Jun 9, 2005   Jane Burke Named General Manager of Serials Solutions.
Jan 13, 2005   Serials Solutions launches Central Search federated search producct.
Jan 1, 2005   ProQuest acquires of Voyager Expanded Learning.
Sep 27, 2004   R.R. Bowker acquires Syndetic Solutions.
Mar 9, 2004   Serials Solutions acquired by ProQuest.
Jul 23, 2003   ProQuest acquires SIRS Publishing from EGEG Holdings Corp..
Dec 5, 2002   Serials Solutions launches OpenURL link resolver Article Linker.
Jan 31, 2002   ProQuest acquires Micromedia.
May 2001   RefWorks founded with the backing of Cambridge Information Group in partnership with CSA..
2001   Bell & Howell launches ProQuest Company.
2001   Cambridge Information Group acquires Bowker.
Mar 2000   Serials Solutions founded.
Oct 1999   Bell & Howell acquires Chadwyck-Healey.
Aug 1999   Bell & Howell acquires Electric Library from Infonautics.
1989   Community of Science (COS) founded.
1985   Bell & Howell acquires University Microfilm International from Xerox.
1985   Reed Holdings Inc. acquires University Microfilm International from Xerox.
1973   Sir Charles Chadwyck-Healey founds Chadwyck-Healey.
1971   Cambridge Information Group founded by Robert N. Snyder and Philip E. Hixon.
1967   Xerox acquires R.R. Bowker.
1962   Xerox acquires University Microfilms International for $8 million.
1955   Cambridge Scientific Abstracts founded.
1938   Eugene B. Power founds University Microfilm International.

Selected Articles from Library Technology Guides

The following are a sample of articles related to the major events in the corporate history of ProQuest, or you can view all articles related to the company from Library Technology Guides.

Breeding, Marshall, Smart Libraries Newsletter (February 2014). Flow: Proquest’s new Platform for Citation Management and Research Collaboration

Building on the longstanding success of RefWorks, ProQuest launched Flow in April 2013 as its new generation platform for citation management and facilitating collaboration among researchers with analytics on the use patterns of resources. As a tool that sits between content and the researcher, Flow can be seen as a critical product for libraries and for ProQuest in its role as a content provider. Through RefWorks, ProQuest and its parent company CIG have been involved in citation management for more than a decade. Flow is positioned to move beyond basic citation management, providing an environment to foster engagement among researchers and a new layer of end-user interactions across its product lines. ProQuest announced in January 2014 that it is offering of a free version of Flow to qualified researchers.


Breeding, Marshall, Smart Libraries Newsletter (May 2013). Serials Solutions to Launch Summon 2.0

Serials Solutions will launch Summon 2.0, a major update of its Web-scale discovery service, expected to be available in June 2013. Summon 2.0 brings in a number of new major features, as well as optimizing some recently added capabilities. As part of the transition to Summon 2.0, Serials Solutions will make improvements to its underlying technical platform. Serials Solutions launched the genre of Web-scale, index-based search, announced in January 2009, with its first live implementation in July 2009 at Grand Valley State University.


Breeding, Marshall, Smart Libraries Newsletter (March 2013). Serials Solutions Announces Intota Assessment

Serials Solutions announced that it plans to provide Intota Assessment for use in 2013, prior to the entirety of the product. This strategy reinforces one of the key principles underlying the data-oriented design of Intota. To support more informed decision- making in areas such as collection development, Intota Assessment will use operational data and metrics from all aspects of the library's systems in addition to data drawn from the company's knowledgebases and bibliographic products.


Breeding, Marshall, Smart Libraries Newsletter (December 2012). Serials Solutions launches Summon Suggestions for enhanced research assistance

Serials Solutions has added a new cluster of features to its Summon discovery service, announced in November 2012, designed to provide additional research assistance to library patrons beyond the presentation of search results. These features, based on the context provided by the user's search query, provide automated tools that can be customized by the library as well as real-time assistance capabilities.


Breeding, Marshall, Smart Libraries Newsletter (March 2012). Serials Solutions: Summon and Intota

Serials Solutions continues to expand the reach of its Summon discovery service, both in terms of the content addressed and the number of library subscribers, as it prepares to enter the realm of library automation.


(June 22, 2011). Serials Solutions announces development of New Web-Scale Management Solution to improve the efficiency of library operations

Serials Solutions announced the development of a new web-scale management solution that will dramatically improve workflows for librarians, further increasing productivity and quality of service to their patrons. Built entirely new from the ground up, Serials Solutions will provide librarians with a single, comprehensive service that will eventually eliminate the need for integrated library systems, improve efficiencies and address the challenges libraries experience today when managing their physical and electronic content and collections. The new Serials Solutions service will address the industry’s fundamental shift to electronic content, while still supporting librarians’ needs to manage their print and local collections. To do this, Serials Solutions will develop a solution that enables the cohesive management of a libraries’ collection, including the ability to select, purchase, catalog, circulate, compare, manage, fulfill, assess and report on their content, regardless of format. The service will also tightly integrate into the discovery process, working with the Summon™ service as well as other discovery solutions, creating an integrated, end-to-end solution.


Breeding, Marshall, Smart Libraries Newsletter (August 2011). Serials Solutions to Build Web-Scale Management Solution

Serials Solutions has announced that its project to develop a new platform to manage all types of library materials, spanning both electronic and print resources, is underway. This new product will extend the company's existing services that focus on electronic resources into a comprehensive platform that addresses all types of content. Serials Solutions has temporarily dubbed the new product Web-Scale Management Solution, but will ultimately coin a new product name. In the same way that Serials Solutions considers Summon a Web-Scale discovery service, this new product will apply the same characteristics to internal library management. These characteristics include a highly-scalable platform addressing a comprehensive view of library collections, delivered through software-as-a-service with Web-based interfaces.


Breeding, Marshall, Smart Libraries Newsletter (March 2009). Summon: A New Search Service from Serials Solutions

Serials Solutions announced a new discovery service called Summon that aims to provide a unified search tool for library users. The goal of this tool is to provide access to all of a library’s content, print and electronic, through a single search box.

At the heart of summon lies a very large index of content that the company is building from a variety of sources. This index includes the full text of a large body of articles provided by many different publishers as well as open access content. Summon aims toexpand its index to include all of the content represented in a library’s collection of subscriptions, its local print holdings and other resources.


(July 9, 2004). ProQuest acquires Serials Solutions

ProQuest Information and Learning has acquired Seattle-based Serials Solutions, Inc., a leading provider of e-journal management and linking services.



ProQuest News

Tuesday Sep 23, 2014

All 416 Press Releases from ProQuest

10 most recent items:


September 16, 2014. ProQuest Establishes Key Ebooks Partnership with Leading Irish Booksellers. ProQuest Ebooks has partnered with O’Mahony’s, Irish booksellers and library suppliers, to deliver key content from leading publishers to institutions across Ireland and the UK. <<more>>


August 22, 2014. Florida Institute of Technology Transforms their Library with Intota Assessment. The Evans Library at Florida Institute of Technology has been a long-time customer of ProQuest solutions using Summon, 360 Link, MARC Updates and others. With a new director onboard, FIT was looking for ways to modernize the management of their resources and make the library more relevant to researchers by enhancing the value of services and experience for their patrons. That is when they turned to ProQuest. <<more>>


August 19, 2014. Managing research and authoring is now seamless with Google Docs add-on for ProQuest Flow. ProQuest Flow, a cloud-based research management solution, has released an add-on to interoperate with Google Docs. The new add-on expands the collaborative writing capabilities of Google Docs by integrating the document management tools of Flow during the authoring phase of research. As a result, researchers can find, share and annotate documents in the cloud, then author as a team in a common virtual workspace, supported by automated citations and bibliographies. The free add-on is available in the Google Add-on Store. <<more>>


August 5, 2014. Traditional Print Book Production Dipped Slightly in 2013. Production of print books by traditional publishers slowed in the United States in 2013, declining from 309,957 titles in 2012 to a projected 304,912 titles in 2013, according to Bowker, the global leader in bibliographic information. The two percent decrease reverses the sector’s growth in 2012 over 2011, but points to a relatively stable market for print works despite competition from ebooks. The figures were revealed today in Bowker’s annual report on U.S. print book publishing, compiled from its Books In Print database. <<more>>


July 29, 2014. ProQuest Transforma el Discovery y la Gestión de la Investigación con una Solución Perfecta para Investigadores. Para reforzar el papel de las bibliotecas como centro de la investigación universitaria, ProQuest está transformando los flujos de trabajo de principio a fin, integrando Flow, una solución de gestión de investigación y colaboración, con el servicio de Discovery Summon. Usado como la portal de ingreso a los recursos de la biblioteca, el Servicio Summon ofrece la posibilidad de descubrir todo el material académico de vuestras colecciones. La perfecta integración de Flow y Summon, y el acceso integrado a través de ambas plataformas permiten a los usuarios guardar referencias bibliográficas, compartir contenido y colaborar con sus compañeros. Al combinar estas dos potentes soluciones, se crea una experiencia de usuario intuitiva, moderna y convincente mientras aumenta las posibilidades de compartir el conocimiento y la colaboración entre investigadores. <<more>>


July 18, 2014. ProQuest y Etech en Santiago de Chile. Finalmente se llevó a cabo el almuerzo ProQuest & Etech Day en el centro de la ciudad de Santiago, en la calle Roger de Flor, donde se dió el encuentro de diferentes instituciones académicas importantes de Chile, ávidas de conocer las novedades que ProQuest & Etech llevaron exclusivamente para los profesionales chilenos. <<more>>


July 15, 2014. ProQuest transforms discovery and research management with seamless solution for researchers. ProQuest is transforming end-to-end researcher workflows by integrating Flow, a research management and collaboration solution, with the Summon discovery service. Serving as the digital front door to the library, the Summon service provides discovery of academic materials across collections. With the seamless integration of Flow and Summon, persistent access across both platforms enables users to save reference citations, share content and collaborate with colleagues. Combining these two powerful solutions creates an intuitive, modern, compelling user experience while increasing engagement, knowledge-sharing and collaboration among researchers. <<more>>


July 6, 2014. MSU Libraries implement Summon discovery tool. The Michigan State University Libraries have selected the Summon discovery service from ProQuest for implementation at the nation’s pioneer land-grant university. The service launched at the beginning of this month with a number of activities planned to educate students and faculty about this new tool. <<more>>


June 27, 2014. ProQuest will launch new Historical Statistical Resource and expanded Newspaper Archives. ProQuest unique primary sources that enable scholars to improve their research outcomes with expanded historical archives of newspaper content and an inventive new statistical archive. Historical Statistical Abstracts of the U.S. digitizes more than 130 years of Statistical Abstracts of the U.S., extracts the tabular content, and converts it into an Excel format, making these annual collections of data on the United States and its people easy to search and access. <<more>>


June 26, 2014. ProQuest debuts beta of new Ebook Reader on ebrary platform. ProQuest continues to innovate the use of ebooks in research, launching a beta version of its new ebook reader, developed with extensive user input and debuting on the ebrary platform. The ebrary Reader delivers a modern experience, with a simple interface, intuitive navigation and user-centered design. The Reader represents the best-in-class user experience being developed for the integrated platform that will unite ProQuest’s businesses ebrary and Ebook Library – EBL. <<more>>