Library Technology Guides

Company Directory

Note: The information on this page is a directory listing and is not the company's own Web site. The company may offer additional products and services other than those listed here. Library Technology Guides focuses primarily on Integrated Library Systems. Return to company list


ProQuest

Connect to the ProQuest Web site

789 E. Eisenhower Box 1346
Ann Arbor, Michigan 48106-1346
United States
Toll free: 800-521-0600
Phone: 734-761-4700
Fax:
Web site: http://www.proquest.com/
Email: info@proquest.com


Board of Directors

  • Robert N. Snyder -- Chairman and Founder, Cambridge Information Group
  • Andrew M. Snyder -- Chief Executive Officer, Cambridge Information Group

Executives

  • Kurt P. Sanford -- Chief Executive Officer of ProQuest
  • Michael Chung -- Chief Operating Officer, Cambridge Information Group
  • Jonathan Collins -- Chief Financial Officer for ProQuest
  • Rich Belanger -- Chief Information Officer, ProQuest
  • Kevin A. Norris -- General Counsel and Senior Vice President, Global Content Alliances
  • Michael Gersch -- Senior Vice President, Global Marketing, Sales, and Customer Experience & Service
  • Kristi Marchbanks -- Senior Vice President, Global Sales, Marketing and Customer Experience
  • Kevin Sayar -- Senior Vice President and General Manager, ProQuest Workflow Solutions
  • Rafael Sidi -- Senior Vice President and General Manager, ProQuest Information Solutions
  • Jane Burke -- Senior Vice President, Strategic Initiatives for ProQuest
  • Michael Hirsch -- Vice President, Product Management for Serials Solutions
  • John Law -- Vice President, Enterprise Product Strategy for ProQuest
  • Greg Zick -- Vice President of Engineering at ProQuest Workflow

Company Ownership

Part of Cambridge Information Group. Cambridge Information Group is owned by the family of Robert N. Snyder. ProQuest is majority owned by Cambridge Information Group with minority investment by Goldman Sachs.


Library automation systems

ProQuest offers the following Integrated Library Systems:

  • Intota (0 libraries, 0 facilities in lib-web-cats)
    Public libraries: 0
    Academic libraries: 0
    School libraries: 0
    0 libraries have migrated away from this system.

A total of 0 library facilities included in lib-web-cats use an ILS provided by ProQuest.

ProQuest offers an OpenURL Link Resolver:

  • 360 Link used in 317 libraries, 472 facilities in lib-web-cats)

Corporate Chronology

Jun 24, 2014   ProQuest releases foundation version of Intota, providing management of electronic resources.
Jan 20, 2014   ProQuest retires Serials Solutions brand.
Nov 21, 2013   Initial version of Intota Assessment launched by ProQuest.
Nov 4, 2013   Goldman Sachs makes minority investment in ProQuest with ABRY Partners selling its stake in the company.
Aug 20, 2013   Nielsen acquires business intelligence and commerce solutions products from R. R. Bowker.
Jun 25, 2013   ProQuest appoints Matthew Brine as Vice President and General Manager of Serials Solutions.
May 14, 2013   ProQuest acquires EBL.
Jul 13, 2011   Kurt Sanford named Chief Executive Officer of ProQuest.
Jun 22, 2011   Serials Solutions announces strategy to build Web-Scale management solution, later branded as Intota.
Jun 1, 2011   ProQuest acquires British Nursing Index.
Jan 6, 2011   ProQuest acquires ebrary.
Dec 10, 2010   Serials Solutions launches 360 Access Control hosted proxy service.
Sep 6, 2010   Michael Gersch has been named ProQuest Senior Vice President and General Manager of Serials Solutions.
Jan 19, 2009   Serials Solutions launches Summon discovery service.
Nov 1, 2008   ProQuest announces RefWorks-COS as a unified brand.
Jul 1, 2008   ProQuest acquires Dialog.
Mar 17, 2008   Serials Solutions assumes responsibility for AquaBrowser Library from Bowker.
Feb 14, 2008   WebFeat acquired by ProQuest and merged into Serials Solutions.
Jan 18, 2008   ProQuest acquires RefWorks.
Jan 10, 2008   Serials Solutions renames AMS as 360 Core Basic E-Resource Access and Management.
Jan 10, 2008   Serials Solutions brands its e-resource knowledgebase as KnowledgeWorks.
Nov 15, 2007   Serials Solutions launches the 360 Counter E-Resource Assessment Service.
Jun 30, 2007   Remnant of ProQuest Company changes name to VoyagerLearning following sale of ProQuest Information and Learning to Cambridge Information Group.
Jun 21, 2007   R.R. Bowker acquires Medialab Solutions, developer of AquaBrowser Library.
Jun 2007   Serials Solutions takes responsibility for Ulrich’s products.
May 4, 2007   ProQuest CSA renamed to ProQuest.
Mar 29, 2007   Serials Solutions re-brands its products under the Serials Solutions 360 suite.
Feb 9, 2007   Cambridge Information Group completes acquisition of ProQuest Information and Learning.
Dec 15, 2006   Cambridge Information Group announces intent to acquire Proquest Information and Learning with ABRY Partners, LLC as minority investor.
Dec 12, 2005   CSA acquires Community of Science.
Oct 4, 2005   Serials Solutions launches E-Resource Management System.
Jun 9, 2005   Jane Burke Named General Manager of Serials Solutions.
Jan 13, 2005   Serials Solutions launches Central Search federated search product.
Jan 1, 2005   ProQuest acquires of Voyager Expanded Learning.
Sep 27, 2004   R.R. Bowker acquires Syndetic Solutions.
Mar 9, 2004   Serials Solutions acquired by ProQuest.
Jul 23, 2003   ProQuest acquires SIRS Publishing from EGEG Holdings Corp..
Dec 5, 2002   Serials Solutions launches OpenURL link resolver Article Linker, later branded as 360 Link.
Jan 31, 2002   ProQuest acquires Micromedia.
May 2001   RefWorks founded with the backing of Cambridge Information Group in partnership with CSA..
2001   Bell & Howell launches ProQuest Company.
2001   Cambridge Information Group acquires Bowker.
Mar 2000   Serials Solutions founded.
Oct 1999   Bell & Howell acquires Chadwyck-Healey.
Aug 1999   Bell & Howell acquires Electric Library from Infonautics.
1990   Medialab Solutions founded.
1989   Community of Science (COS) founded.
1985   Bell & Howell acquires University Microfilm International from Xerox.
1985   Reed Holdings Inc. acquires University Microfilm International from Xerox.
1973   Sir Charles Chadwyck-Healey founds Chadwyck-Healey.
1971   Cambridge Information Group founded by Robert N. Snyder and Philip E. Hixon.
1967   Xerox acquires R.R. Bowker.
1962   Xerox acquires University Microfilms International for $8 million.
1955   Cambridge Scientific Abstracts founded.
1938   Eugene B. Power founds University Microfilm International.

Selected Articles from Library Technology Guides

The following are a sample of articles related to the major events in the corporate history of ProQuest, or you can view all articles related to the company from Library Technology Guides.

Breeding, Marshall, Smart Libraries Newsletter (August 2014). ProQuest Launches the Intota Foundation Release

ProQuest has released the initial version of Intota, its library services platform that has been under development since 2011. Fully integrated with the Summon discovery service, this version of Intota builds on Intota Assessment, released in November 2013. It adds to the package management tools for electronic resources; the new ProQuest global knowledgebase of metadata describing the holdings of electronic, digital, and print resources; and specialized functionality to support new models of resource procurement, such as demand driven acquisition of library materials. ProQuest designates the current package as the “foundation” release of Intota, upon which will be layered additional modules and functionality


Breeding, Marshall, Smart Libraries Newsletter (March 2014). ProQuest Unifies its Business, Drops Serials Solutions Brand

In a move that reflects a strategy of a more unified corporation structure with more cooperation among its products and services, ProQuest has officially discontinued the Serials Solutions brand and made other organizational changes in recent months.


Breeding, Marshall, Smart Libraries Newsletter (February 2014). Flow: Proquest’s new Platform for Citation Management and Research Collaboration

Building on the longstanding success of RefWorks, ProQuest launched Flow in April 2013 as its new generation platform for citation management and facilitating collaboration among researchers with analytics on the use patterns of resources. As a tool that sits between content and the researcher, Flow can be seen as a critical product for libraries and for ProQuest in its role as a content provider. Through RefWorks, ProQuest and its parent company CIG have been involved in citation management for more than a decade. Flow is positioned to move beyond basic citation management, providing an environment to foster engagement among researchers and a new layer of end-user interactions across its product lines. ProQuest announced in January 2014 that it is offering of a free version of Flow to qualified researchers.


Breeding, Marshall, Smart Libraries Newsletter (May 2013). Serials Solutions to Launch Summon 2.0

Serials Solutions will launch Summon 2.0, a major update of its Web-scale discovery service, expected to be available in June 2013. Summon 2.0 brings in a number of new major features, as well as optimizing some recently added capabilities. As part of the transition to Summon 2.0, Serials Solutions will make improvements to its underlying technical platform. Serials Solutions launched the genre of Web-scale, index-based search, announced in January 2009, with its first live implementation in July 2009 at Grand Valley State University.


Breeding, Marshall, Smart Libraries Newsletter (March 2013). Serials Solutions Announces Intota Assessment

Serials Solutions announced that it plans to provide Intota Assessment for use in 2013, prior to the entirety of the product. This strategy reinforces one of the key principles underlying the data-oriented design of Intota. To support more informed decision- making in areas such as collection development, Intota Assessment will use operational data and metrics from all aspects of the library's systems in addition to data drawn from the company's knowledgebases and bibliographic products.


Breeding, Marshall, Smart Libraries Newsletter (December 2012). Serials Solutions launches Summon Suggestions for enhanced research assistance

Serials Solutions has added a new cluster of features to its Summon discovery service, announced in November 2012, designed to provide additional research assistance to library patrons beyond the presentation of search results. These features, based on the context provided by the user's search query, provide automated tools that can be customized by the library as well as real-time assistance capabilities.


Breeding, Marshall, Smart Libraries Newsletter (March 2012). Serials Solutions: Summon and Intota

Serials Solutions continues to expand the reach of its Summon discovery service, both in terms of the content addressed and the number of library subscribers, as it prepares to enter the realm of library automation.


(January 21, 2012). Web-Scale management solution has a new name: Intota

The discovery and management family of services from Serials solutions has a name: it will be called Intota


(June 22, 2011). Serials Solutions announces development of New Web-Scale Management Solution to improve the efficiency of library operations

Serials Solutions announced the development of a new web-scale management solution that will dramatically improve workflows for librarians, further increasing productivity and quality of service to their patrons. Built entirely new from the ground up, Serials Solutions will provide librarians with a single, comprehensive service that will eventually eliminate the need for integrated library systems, improve efficiencies and address the challenges libraries experience today when managing their physical and electronic content and collections. The new Serials Solutions service will address the industry’s fundamental shift to electronic content, while still supporting librarians’ needs to manage their print and local collections. To do this, Serials Solutions will develop a solution that enables the cohesive management of a libraries’ collection, including the ability to select, purchase, catalog, circulate, compare, manage, fulfill, assess and report on their content, regardless of format. The service will also tightly integrate into the discovery process, working with the Summon™ service as well as other discovery solutions, creating an integrated, end-to-end solution.


Breeding, Marshall, Smart Libraries Newsletter (August 2011). Serials Solutions to Build Web-Scale Management Solution

Serials Solutions has announced that its project to develop a new platform to manage all types of library materials, spanning both electronic and print resources, is underway. This new product will extend the company's existing services that focus on electronic resources into a comprehensive platform that addresses all types of content. Serials Solutions has temporarily dubbed the new product Web-Scale Management Solution, but will ultimately coin a new product name. In the same way that Serials Solutions considers Summon a Web-Scale discovery service, this new product will apply the same characteristics to internal library management. These characteristics include a highly-scalable platform addressing a comprehensive view of library collections, delivered through software-as-a-service with Web-based interfaces.


Breeding, Marshall, Smart Libraries Newsletter (March 2009). Summon: A New Search Service from Serials Solutions

Serials Solutions announced a new discovery service called Summon that aims to provide a unified search tool for library users. The goal of this tool is to provide access to all of a library’s content, print and electronic, through a single search box.

At the heart of summon lies a very large index of content that the company is building from a variety of sources. This index includes the full text of a large body of articles provided by many different publishers as well as open access content. Summon aims toexpand its index to include all of the content represented in a library’s collection of subscriptions, its local print holdings and other resources.


(July 9, 2004). ProQuest acquires Serials Solutions

ProQuest Information and Learning has acquired Seattle-based Serials Solutions, Inc., a leading provider of e-journal management and linking services.



ProQuest News

Tuesday Apr 28, 2015

All 458 Press Releases from ProQuest

10 most recent items:


April 9, 2015. ProQuest Solutions Named as Finalist for Five SIIA CODiE Awards. Evaluated for excellence and innovation, four of ProQuest’s content and education solutions are finalists for five 2015 SIIA CODiE Awards, presented by the Software & Information Industry Association (SIIA), the leading association representing the software and digital content industries. Providing diversity and depth with unique, specialized and curated content are compelling distinctions of ProQuest Dialog and ProQuest History Vault within the aggregated content category. ProQuest Research Companion, an information literacy solution, is a finalist for two education awards, and ProQuest SIRS Issues Researcher is a finalist for the ninth consecutive year. <<more>>


April 9, 2015. ProQuest Solutions Named as Finalist for Five SIIA CODiE Awards. Evaluated for excellence and innovation, four of ProQuest’s content and education solutions are finalists for five 2015 SIIA CODiE Awards, presented by the Software & Information Industry Association (SIIA), the leading association representing the software and digital content industries. Providing diversity and depth with unique, specialized and curated content are compelling distinctions of ProQuest Dialog and ProQuest History Vault within the aggregated content category. ProQuest Research Companion, an information literacy solution, is a finalist for two education awards, and ProQuest SIRS Issues Researcher is a finalist for the ninth consecutive year. <<more>>


April 7, 2015. ProQuest acquires SIPX. ProQuest (through its affiliate Bowker) has acquired Palo Alto-based SIPX, creator of a unique digital course materials solution that addresses a variety of copyright and costs concerns for universities. SIPX eliminates duplicate spending on course packs (collections of assigned readings) by connecting students to materials already purchased and available to them through their university library. <<more>>


March 25, 2015. ProQuest and Google collaborate to improve researchers’ workflows. ProQuest will enable the full text of its scholarly journal content to be indexed in Google Scholar, improving research outcomes. Work is underway and the company anticipates that by the third-quarter of 2015, users starting their research in Google Scholar will be able to access scholarly content via ProQuest. <<more>>


March 20, 2015. Jisc and ProQuest team to provide ebooks to UK Further Education colleges. ProQuest has been chosen by Jisc to continue to provide key ebooks to Further Education Institutions across the UK. Following its 2014 tender announcement for provision of ebooks for the UK Further Education community, Jisc elected to renew its existing contract with ProQuest, which has been in place for over five years. The new agreement runs through 2016 and enables more than 400 colleges across the UK to access more than 400 key ebooks at no cost via ProQuest’s ebrary platform. <<more>>


March 11, 2015. Concordia University Wisconsin supports their students and library staff with ProQuest. Concordia University Wisconsin selected Intota and Syndetic Solutions from ProQuest to improve upon the productivity of library staff and continue to enhance the research experience for their students. As a long-time, satisfied customer of 360 Link, 360 Counter and the Summon® Service, Concordia is eager to build upon its solutions from ProQuest and streamline library management workflows with the transformational library services platform. <<more>>


March 4, 2015. ProQuest Advances Genealogical Research with HeritageQuest Online. ProQuest is advancing the research experience for family history enthusiasts and genealogical experts with a new version of its popular HeritageQuest® Online, a treasury of high quality genealogical and historical information. This authoritative family history resource, which can be accessed from the library or remotely through the library portal, has a new interface powered by Ancestry, enriching the search experience and streamlining the research process. <<more>>


February 20, 2015. ProQuest Continues Collaboration with YBP. ProQuest will continue its longstanding relationship with YBP, enabling libraries to purchase its selection of more than 730,000 ebooks through the GOBI platform. ProQuest titles will continue to be offered through all available purchase models, including Perpetual Archive, Short-Term Loans, Demand-driven Acquisition (DDA) and Extended Access. Customer contracts with ProQuest will be unaffected by the recent change in YBP’s ownership and account contacts will remain the same as before. <<more>>


February 12, 2015. ProQuest transforms research with digitization of rare, historical works from Bibliothèque nationale de France. Researchers can now explore early European history and culture as it happened with ProQuest’s release of the first 2 million pages in its massive digitization project with Bibliothèque nationale de France in Paris. When complete, the project will give researchers cover to cover access to more than 28,000 rare European books printed from 1400 to 1700 – 10 million pages – in crisp, fully searchable images. Approximately 5,800 titles are now available in Collections 4 and 6 of ProQuest’s Early European Books, enabling researchers around the world to benefit from the Library’s centuries of acquisition, curation and preservation. <<more>>


February 9, 2015. ProQuest invites future info pros to apply for annual scholarship. ProQuest is now accepting applications for its 2015 Roger K. Summit Scholarship, which will award US$5,000 to a promising graduate student in library and information sciences. Global in scope, the popular scholarship has been awarded annually for more than 20 years to students who envision new, meaningful expansions of and uses for digital information services. The deadline to apply is March 30. <<more>>