Library Technology Guides

Company Directory

Note: The information on this page is a directory listing and is not the company's own Web site. The company may offer additional products and services other than those listed here. Library Technology Guides focuses primarily on Integrated Library Systems. Return to company list


ProQuest

Connect to the ProQuest Web site

789 E. Eisenhower Box 1346
Ann Arbor, Michigan 48106-1346
United States
Toll free: 800-521-0600
Phone: 734-761-4700
Fax:
Web site: http://www.proquest.com/
Email: info@proquest.com


Board of Directors

  • Robert N. Snyder -- Chairman and Founder, Cambridge Information Group
  • Andrew M. Snyder -- Chief Executive Officer, Cambridge Information Group

Executives

  • Kurt P. Sanford -- Chief Executive Officer of ProQuest
  • Michael Chung -- Chief Operating Officer, Cambridge Information Group
  • Jonathan Collins -- Chief Financial Officer for ProQuest
  • Rich Belanger -- Chief Information Officer, ProQuest
  • Kevin A. Norris -- General Counsel and Senior Vice President, Global Content Alliances
  • Michael Gersch -- Senior Vice President, Global Marketing, Sales, and Customer Experience & Service
  • Kevin Sayar -- Senior Vice President and General Manager, ProQuest Workflow Solutions
  • Rafael Sidi -- Senior Vice President and General Manager, ProQuest Information Solutions
  • Tim Wahlberg -- Senior Vice President and General Manager, ProQuest Dialog
  • Jane Burke -- Senior Vice President, Strategic Initiatives for ProQuest
  • Michael Hirsch -- Vice President, Product Management for Serials Solutions
  • John Law -- Vice President, Enterprise Product Strategy for ProQuest
  • Matthew Brine -- Vice President and General Manager of Serials Solutions
  • Sharon Lubrano -- Vice-President, Research Solutions for ProQuest

Company Ownership

Part of Cambridge Information Group. Cambridge Information Group is owned by the family of Robert N. Snyder. ProQuest is majority owned by Cambridge Information Group with minority investment by Goldman Sachs.


Library automation systems

ProQuest offers the following Integrated Library Systems:

  • Intota (0 libraries, 0 facilities in lib-web-cats)
    Public libraries: 0
    Academic libraries: 0
    School libraries: 0
    0 libraries have migrated away from this system.

A total of 0 library facilities included in lib-web-cats use an ILS provided by ProQuest.

ProQuest offers an OpenURL Link Resolver:

  • 360 Link used in 288 libraries, 431 facilities in lib-web-cats)

Corporate Chronology

Jan 20, 2014   ProQuest retires Serials Solutions brand.
Nov 21, 2013   Initial version of Intota Assessment launched by Serials Solutions.
Nov 4, 2013   Goldman Sachs makes minority investment in ProQuest with ABRY Partners selling its stake in the company.
Aug 20, 2013   Nielsen acquires business intelligence and commerce solutions products from R. R. Bowker.
Jun 25, 2013   ProQuest appoints Matthew Brine as Vice President and General Manager of Serials Solutions.
May 14, 2013   ProQuest acquires EBL.
Jul 13, 2011   Kurt Sanford named Chief Executive Officer of ProQuest.
Jun 22, 2011   Serials Solutions announces strategy to build Web-Scale management solution, later branded as Intota.
Jun 1, 2011   ProQuest acquires British Nursing Index.
Jan 6, 2011   ProQuest acquires ebrary.
Dec 10, 2010   Serials Solutions launches 360 Access Control hosted proxy service.
Sep 6, 2010   Michael Gersch has been named ProQuest Senior Vice President and General Manager of Serials Solutions.
Jan 19, 2009   Serials Solutions launches Summon discovery service.
Nov 1, 2008   ProQuest announces RefWorks-COS as a unified brand.
Jul 1, 2008   ProQuest acquires Dialog.
Mar 17, 2008   Serials Solutions assumes responsibility for AquaBrowser Library from Bowker.
Feb 14, 2008   WebFeat acquired by ProQuest and merged into Serials Solutions.
Jan 18, 2008   ProQuest acquires RefWorks.
Jan 10, 2008   Serials Solutions renames AMS as 360 Core Basic E-Resource Access and Management.
Jan 10, 2008   Serials Solutions brands its e-resource knowledgebase as KnowledgeWorks.
Nov 15, 2007   Serials Solutions launches the 360 Counter E-Resource Assessment Service.
Jun 30, 2007   Remnant of ProQuest Company changes name to VoyagerLearning following sale of ProQuest Information and Learning to Cambridge Information Group.
Jun 21, 2007   R.R. Bowker acquires Medialab Solutions, developer of AquaBrowser Library.
Jun 2007   Serials Solutions takes responsibility for Ulrich’s products.
May 4, 2007   ProQuest CSA renamed to ProQuest.
Mar 29, 2007   Serials Solutions re-brands its products under the Serials Solutions 360 suite.
Feb 9, 2007   Cambridge Information Group completes acquisition of ProQuest Information and Learning.
Dec 15, 2006   Cambridge Information Group announces intent to acquire Proquest Information and Learning with ABRY Partners, LLC as minority investor.
Dec 12, 2005   CSA acquires Community of Science.
Oct 4, 2005   Serials Solutions launches E-Resource Management System.
Jun 9, 2005   Jane Burke Named General Manager of Serials Solutions.
Jan 13, 2005   Serials Solutions launches Central Search federated search producct.
Jan 1, 2005   ProQuest acquires of Voyager Expanded Learning.
Sep 27, 2004   R.R. Bowker acquires Syndetic Solutions.
Mar 9, 2004   Serials Solutions acquired by ProQuest.
Jul 23, 2003   ProQuest acquires SIRS Publishing from EGEG Holdings Corp..
Dec 5, 2002   Serials Solutions launches OpenURL link resolver Article Linker.
Jan 31, 2002   ProQuest acquires Micromedia.
May 2001   RefWorks founded with the backing of Cambridge Information Group in partnership with CSA..
2001   Bell & Howell launches ProQuest Company.
2001   Cambridge Information Group acquires Bowker.
Mar 2000   Serials Solutions founded.
Oct 1999   Bell & Howell acquires Chadwyck-Healey.
Aug 1999   Bell & Howell acquires Electric Library from Infonautics.
1989   Community of Science (COS) founded.
1985   Bell & Howell acquires University Microfilm International from Xerox.
1985   Reed Holdings Inc. acquires University Microfilm International from Xerox.
1973   Sir Charles Chadwyck-Healey founds Chadwyck-Healey.
1971   Cambridge Information Group founded by Robert N. Snyder and Philip E. Hixon.
1967   Xerox acquires R.R. Bowker.
1962   Xerox acquires University Microfilms International for $8 million.
1955   Cambridge Scientific Abstracts founded.
1938   Eugene B. Power founds University Microfilm International.

Selected Articles from Library Technology Guides

The following are a sample of articles related to the major events in the corporate history of ProQuest, or you can view all articles related to the company from Library Technology Guides.

Breeding, Marshall, Smart Libraries Newsletter (February 2014). Flow: Proquest’s new Platform for Citation Management and Research Collaboration

Building on the longstanding success of RefWorks, ProQuest launched Flow in April 2013 as its new generation platform for citation management and facilitating collaboration among researchers with analytics on the use patterns of resources. As a tool that sits between content and the researcher, Flow can be seen as a critical product for libraries and for ProQuest in its role as a content provider. Through RefWorks, ProQuest and its parent company CIG have been involved in citation management for more than a decade. Flow is positioned to move beyond basic citation management, providing an environment to foster engagement among researchers and a new layer of end-user interactions across its product lines. ProQuest announced in January 2014 that it is offering of a free version of Flow to qualified researchers.


Breeding, Marshall, Smart Libraries Newsletter (May 2013). Serials Solutions to Launch Summon 2.0

Serials Solutions will launch Summon 2.0, a major update of its Web-scale discovery service, expected to be available in June 2013. Summon 2.0 brings in a number of new major features, as well as optimizing some recently added capabilities. As part of the transition to Summon 2.0, Serials Solutions will make improvements to its underlying technical platform. Serials Solutions launched the genre of Web-scale, index-based search, announced in January 2009, with its first live implementation in July 2009 at Grand Valley State University.


Breeding, Marshall, Smart Libraries Newsletter (March 2013). Serials Solutions Announces Intota Assessment

Serials Solutions announced that it plans to provide Intota Assessment for use in 2013, prior to the entirety of the product. This strategy reinforces one of the key principles underlying the data-oriented design of Intota. To support more informed decision- making in areas such as collection development, Intota Assessment will use operational data and metrics from all aspects of the library's systems in addition to data drawn from the company's knowledgebases and bibliographic products.


Breeding, Marshall, Smart Libraries Newsletter (December 2012). Serials Solutions launches Summon Suggestions for enhanced research assistance

Serials Solutions has added a new cluster of features to its Summon discovery service, announced in November 2012, designed to provide additional research assistance to library patrons beyond the presentation of search results. These features, based on the context provided by the user's search query, provide automated tools that can be customized by the library as well as real-time assistance capabilities.


Breeding, Marshall, Smart Libraries Newsletter (March 2012). Serials Solutions: Summon and Intota

Serials Solutions continues to expand the reach of its Summon discovery service, both in terms of the content addressed and the number of library subscribers, as it prepares to enter the realm of library automation.


(June 22, 2011). Serials Solutions announces development of New Web-Scale Management Solution to improve the efficiency of library operations

Serials Solutions announced the development of a new web-scale management solution that will dramatically improve workflows for librarians, further increasing productivity and quality of service to their patrons. Built entirely new from the ground up, Serials Solutions will provide librarians with a single, comprehensive service that will eventually eliminate the need for integrated library systems, improve efficiencies and address the challenges libraries experience today when managing their physical and electronic content and collections. The new Serials Solutions service will address the industry’s fundamental shift to electronic content, while still supporting librarians’ needs to manage their print and local collections. To do this, Serials Solutions will develop a solution that enables the cohesive management of a libraries’ collection, including the ability to select, purchase, catalog, circulate, compare, manage, fulfill, assess and report on their content, regardless of format. The service will also tightly integrate into the discovery process, working with the Summon™ service as well as other discovery solutions, creating an integrated, end-to-end solution.


Breeding, Marshall, Smart Libraries Newsletter (August 2011). Serials Solutions to Build Web-Scale Management Solution

Serials Solutions has announced that its project to develop a new platform to manage all types of library materials, spanning both electronic and print resources, is underway. This new product will extend the company's existing services that focus on electronic resources into a comprehensive platform that addresses all types of content. Serials Solutions has temporarily dubbed the new product Web-Scale Management Solution, but will ultimately coin a new product name. In the same way that Serials Solutions considers Summon a Web-Scale discovery service, this new product will apply the same characteristics to internal library management. These characteristics include a highly-scalable platform addressing a comprehensive view of library collections, delivered through software-as-a-service with Web-based interfaces.


Breeding, Marshall, Smart Libraries Newsletter (March 2009). Summon: A New Search Service from Serials Solutions

Serials Solutions announced a new discovery service called Summon that aims to provide a unified search tool for library users. The goal of this tool is to provide access to all of a library’s content, print and electronic, through a single search box.

At the heart of summon lies a very large index of content that the company is building from a variety of sources. This index includes the full text of a large body of articles provided by many different publishers as well as open access content. Summon aims toexpand its index to include all of the content represented in a library’s collection of subscriptions, its local print holdings and other resources.


(July 9, 2004). ProQuest acquires Serials Solutions

ProQuest Information and Learning has acquired Seattle-based Serials Solutions, Inc., a leading provider of e-journal management and linking services.



ProQuest News

Friday Oct 31, 2014

All 429 Press Releases from ProQuest

10 most recent items:


October 28, 2014. University Libraries in Hong Kong add value to their collections with digital access to South China Morning Post archives. The historical newspaper archive of Hong Kong based South China Morning Post will add compelling value for eight members of the JULAC (Joint University Libraries Advisory Committee) consortium. With searchable, full text coverage of South China Morning Post from its origin in 1903 to 1995, includes all advertisements, editorials, cartoons, and photographs that illuminate history as much as the news articles, university staff and students will be able to search the newspaper in its entirety. <<more>>


October 9, 2014. California Library Consortium evaluates usage of millions of monographs to create collaborative library collections. Libraries worldwide are transforming their spaces to better align with the changing needs of their communities. The Statewide California Electronic Library Consortium (SCELC) has initiated a collection analysis project to gain insight on collection overlap and usage as a basis for establishing a sustainable shared collections program among its members. SCELC chose ProQuest Intota Assessment for comprehensive analysis of more than 4.5 million monographs across nine member libraries participating in the pilot project. <<more>>


October 6, 2014. ProQuest and The Economist Intelligence Unit Collaborate on New Country Reports Digital Archive. ProQuest and The Economist Intelligence Unit (EIU) have teamed to create the first online archive of the EIU’s global economic analyses – a single source for unbiased, comprehensive reports and statistical data on approximately 200 countries. Economist Intelligence Unit Country Reports Archive will combine ProQuest’s expertise in digitization, search technology and data manipulation to make nearly a half-century of the EIU’s acclaimed Country Reports and Quarterly Economic Reviews accessible and searchable on the ProQuest platform, improving research outcomes in history, political science, international studies and economics. <<more>>


October 5, 2014. ProQuest provides valuable Title Matching Service to University of Leicester. Over the summer, University of Leicester in the UK had a project reviewing their short-term loan (high demand titles) collection with a view to disbanding this as a separate collection and re-using the space for study areas. <<more>>


October 2, 2014. NC LIVE Turns to ProQuest to Enrich Service to Libraries and Users. NC LIVE, a renowned consortium that provides digital content and services to public and academic libraries in North Carolina, is replacing a significant portion of its cadre of databases with ProQuest resources, enabling it to work within tight budget parameters without sacrificing quality to its member libraries. A new three-year agreement provides popular ProQuest databases such as ProQuest Central, the world’s largest aggregated collection of full-text academic content, and an extraordinary selection of ebooks via ebrary’s Academic Complete™ and Public Library Complete™ to more than 200 libraries serving users throughout the entire state. <<more>>


October 2, 2014. Free resource for libraries provides authoritative reviews of serials titles. Librarians frequently utilize reviews of books, serials and other research materials to determine what to include in their collections. Essential to research at all levels, new open access and niche serials titles are often missed by librarians because these types of titles are not included in trusted sources. Magazines for Libraries™ Update closes this gap with online in-depth reviews by Cheryl LaGuardia, a research librarian at Harvard University. These timely and informative serials reviews appealing to all library types are available for free from ProQuest. <<more>>


October 1, 2014. ProQuest meets discovery needs at Saint Peter’s University Library. Saint Peter’s University will meet the research needs and expectations of its library users with an integrated suite of ProQuest discovery services – the Summon discovery service, the 360 Link link resolver and Syndetic Solutions. <<more>>


September 25, 2014. Mobile Optimized K-12 Resources Empower Educators and Engage Students. Educators and students this fall are benefiting from online resources from ProQuest that are mobile optimized, include new instructional tools and features, and vetted content aligned to national standards. Now formatted for easy screen reading on a variety of smart phones and tablets, today’s anytime-anywhere learner can access full-text and image information in the SIRS Issues Researcher research resources. Delivering a more seamless experience for the student using a mobile or desktop device, source information is displayed, making it easy to select articles, media or website links. Additionally, prominent one-click link features foster collaboration with other students and make citation effortless with direct export to the EasyBib citation tool. <<more>>


September 24, 2014. University of Canterbury simplifies library collection management with Intota Assessment. The University of Canterbury recently selected Intota Assessment from ProQuest as the best solution to address challenges in evaluating usage of their libraries’ collections and making collection management decisions based on evidence. Detailed overlap analysis helps a library determine what resources to renew, acquire or weed to generate greater return on investment of their collection. Additionally, quantitative and qualitative analysis helps identify trends or spot other collection development opportunities. <<more>>


September 16, 2014. ProQuest Establishes Key Ebooks Partnership with Leading Irish Booksellers. ProQuest Ebooks has partnered with O’Mahony’s, Irish booksellers and library suppliers, to deliver key content from leading publishers to institutions across Ireland and the UK. <<more>>