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EBSCO Information Services

Connect to the EBSCO Information Services Web site

10 Estes Street
Ipswich, Massachusetts 01938
United States
Toll free: 800) 653-2726
Fax: 978) 356-6565
Web site: http://www.ebsco.com/
Email: information@ebsco.com


Board of Directors

  • J.T. Stephens -- Chairman, EBSCO Industries
  • F. Dixon Brooke -- President, EBSCO Industries

Executives

  • Tim Collins -- President
  • Allen Powell -- Vice President and Chief Financial Officer of EBSCO Subscription Services
  • Michael Gorrell -- Executive Vice President of Technology, Chief Information Officer
  • Sam Brooks -- Executive Vice President, Sales and Marketing
  • Mark Herrick -- Senior Vice President of Business Development
  • Tracy Housch -- Vice President and General Manager of the Title Information Department
  • Sid McNeal -- Vice President and General Manager of Publisher Affairs
  • Mike Drake -- Vice President, Customer Satisfaction
  • Frank Mapes -- Vice President and General Manager of Publisher Services
  • Tamir Borensztajn -- Vice President of Discovery Strategy
  • Ron Burns -- Vice President of Global Software Services
  • Neil Block -- Vice President of Discovery Innovation, Academic Libraries
  • Kathleen McEvoy -- Vice President of Communications
  • Gar Sydnor -- Vice President of Discovery Innovation, Public Libraries and K-12 Schools
  • Oliver Pesch -- Chief Strategist

Company Ownership


Library automation systems

EBSCO Information Services offers the following Integrated Library Systems:

A total of 0 library facilities included in lib-web-cats use an ILS provided by EBSCO Information Services.

EBSCO Information Services offers an OpenURL Link Resolver:

  • LinkSource used in 102 libraries, 122 facilities in lib-web-cats)

Corporate Chronology

Jun 30, 2013   EBSCO Publishing and EBSCO Information Services consolidate into single company operating as EBSCO Information Services.
Jan 2012   EBSCO begins merging EBSCOhost and EBSCONET platforms.
Jun 2, 2011   EBSCO Publishing acquires The H.W. Wilson Company.
Mar 17, 2010   EBSCO Publishing acquires the NetLibrary Division from OCLC.
Jan 15, 2010   EBSCO Information Services announced EBSCONET ERM Essentials electronic resource management system.
Jan 5, 2010   EBSCO Publishing releases EBSCO Discovery Service.
Jun 9, 2009   EBSCO Publishing releases EBSCOhost Integrated Search.
May 30, 2008   EBSCO Information Services acquires Minerva Wissenschaftliche Buchhandlun from Springer-Verlag.
Sep 24, 2003   EBSCO Publishing acquires Whitston Publishing Company.
May 14, 2003   EBSCO Information releases A-to-Z Service.
Jan 24, 2003   EBSCO acquires operations of RoweCom Worldwide.
Jan 2003   EBSCO launches LinkSource link resolver service.
1999   EBSCO acquires NoveList from CARL.
Dec 1998   EBSCO Document Services ceases operations.
Feb 1, 1998   EBSCO Industries acquires Network Support Inc. and renames Company Relais International.
1995   EBSCO Information Services formed.
Sep 1994   EBSCOhost launched.
Mar 1994   EBSCO acquires Dynamic Information.
1992   EBSCO acquires Hill Library and Information Services of New Zealand.
1986   EBSCO acquires Popular Magazine Review and Horizon Information Systems to form EBSCO Publishing.
1985   Horizon Information Systems founded by Dan Tonkery.
1984   Popular Magazine Review founded by Gerald Seaman and Tim Collins.
1963   Library Subscription Service Office opened in Boston.
1958   EBSCO Industries, Inc. established.
1944   Military Services Company founded by Elton B. Stephens and Alys Robinson Stephens.

Selected Articles from Library Technology Guides

The following are a sample of articles related to the major events in the corporate history of EBSCO Information Services, or you can view all articles related to the company from Library Technology Guides.

(May 22, 2013). EBSCO Publishing and EBSCO Information Services merge

EBSCO Industries, Inc. announces the EBSCO Information Services and EBSCO Publishing businesses will merge on July 1, 2013 and will operate as a single business under the name EBSCO Information Services. Tim Collins, a 26-year EBSCO veteran and previously President of EBSCO Publishing, will serve as President of the combined entity.


Breeding, Marshall, Smart Libraries Newsletter (August 2012). EBSCO Discovery Service Extends Options through New Partnerships

In recent weeks, EBSCO has announced a number of partnerships that potentially extend the reach of EBSCO Discovery Service. This product has become well established as one of the major indexbased library resource discovery services, along with Summon from Serials Solutions, Primo and Primo Central from Ex Libris, and OCLC's WorldCat Local. These products compete vigorously to offer the broadest coverage of the resources in library collections, the strongest features for search and retrieval, and for the most flexibility and interoperability with other applications within a library's technical infrastructure.


Breeding, Marshall, Smart Libraries Newsletter (July 2012). EBSCO Releases EBSCO Discovery Service API

EBSCO Publishing has improved the extensibility and interoperability of its EBSCO Discovery Service (EDS) through the release of a new Application Programming Interface, or API, compatible with current technology practices and with popular discovery interfaces such as VuFind. This move brings EDS, which already competed well on the power of its search technology and the breadth of its index, into an even stronger position relative to other discovery services, such as Summon and Primo Central, which have previously released APIs.


(June 5, 2012). New EBSCO Discovery Service API makes it easier for libraries to create a custom discovery solution

EBSCO Publishing continues its commitment to performance and stability with the release of EBSCO Discovery Service API, representing the new standard for comprehensive content and an array of intricate software features and functionality. EBSCO Discovery Service API enables libraries to use their own portals or website applications for a discovery user interface while making the most of their discovery solution by connecting researchers to the superior content and enhanced search features available from EBSCO Discovery Service.


Breeding, Marshall, Smart Libraries Newsletter (March 2012). EBSCO Consolidates its Platforms

EBSCO has announced that it will begin merging all of these services into the EBSCO Discovery Services. The consolidation of these tools will not only provide opportunities for more seamless behind-the-scenes integration of the linking and discovery environments, but it will also allow libraries to manage both product families through a single administrative tool.


(January 20, 2012). EBSCO Discovery Service integrating EBSCO A-to-Z and LinkSource

EBSCO Discovery Service is set to benefit from the formal merging of EBSCO A-to-Z and LinkSource into EBSCO’s overall discovery solution. The two resources, which are relied upon by thousands of universities and other institutions around the globe, will become an integrated part of EBSCO Discovery Service. The EDS technology and service teams will work to provide additional value for EDS customers via a seamless integration of the services with EBSCO Discovery Service.


(June 2, 2011). EBSCO Publishing and The H.W. Wilson Company make joint announcement of merger agreement

EBSCO Publishing and The H.W. Wilson Company have merged in what is being viewed by the companies as an ideal match. This combination of organizations will allow the strengths of each to benefit existing and forthcoming products and services. Libraries using products from either company will benefit as improvements are made to the respective resources. The Wilson controlled vocabularies will be integrated into EBSCO’s controlled vocabularies, resulting in improved subject indexing for EBSCO databases. The EBSCOhost platform will be enhanced to take advantage of this indexing in its search and relevancy ranking algorithms. All Wilson indexing, abstracts and full text will be fully searchable via EBSCO Discovery Service for subscribers of Wilson databases. The addition of Wilson’s robust abstract/index records and unique full text will strengthen EBSCO Discovery Service.


(January 7, 2011). New service from EBSCO Publishing allows libraries to use EBSCOhost as the front end of their online catalog

EBSCO Publishing is leveraging its expertise in loading and enriching data along with the popularity of the EBSCOhost interface to enable public libraries to use EBSCOhost as the front end of their online catalogs. Loading catalog records on EBSCOhost® allows public libraries to provide public library patrons with a better user experience using the features and functionality of EBSCOhost.


(January 15, 2010). EBSCO Releases ERM Essentials for E-Resource Management

EBSCO announced EBSCONET ERM Essentials, an electronic resource management system that features unprecedented auto-population of holdings and data, making it the most effective ERM solution available. EBSCO provides all the features one would expect from a comprehensive ERM system in a single, centralized source where data is readily available for complete e-collections management, including key services like simple searching and browsing of the library’s e-collection and orders, workflow management via reminders and tasks, management of trials and renewals, and the ability to gather data for analyzing and evaluating holdings. EBSCONET ERM Essentials integrates with EBSCO’s subscription management tools and services.


(January 5, 2010). EBSCO Publishing releases EBSCO Discovery Service: access print and electronic content from a single search box

EBSCO Discovery Service creates a unified, customized index of an institution’s information resources, and provides access via a single search box. Metadata is harvested from both internal (library) and external (vendors) sources creating a pre-indexed service of unprecedented size and speed. The service is indexed directly on EBSCO servers allowing for exceptionally fast search response times. Users are also able to leverage the familiar powerful features of the EBSCOhost user experience. EDS provides everything the researcher needs in one place—a single interface for discovery of a library’s entire collection and powerful features that heighten the research experience.


Breeding, Marshall, Smart Libraries Newsletter (September 2009). EBSCO sets strategy for discovery

In the rapidly moving world of discovery products, EBSCO Publishing has developed a series of products and partnerships that make it a strong competitor. A longstanding provider of aggregated article databases and other information products, EBSCO has extended its strategic product suite into the arena of broader discovery services. In recent months, the company has announced a number of partnerships for content and extensions to its technology platform related to this new suite of products and services.


(April 21, 2009). EBSCO Discovery Service: New Resource Will Provide Users with the Definitive Starting Point for Research

EBSCO is announcing the creation of a new discovery layer designed to be the most comprehensive online research service in the industry. This new system will harvest metadata from internal and external sources, creating a centralized pre-indexed service of unprecedented size and speed. EBSCO Discovery Service will provide libraries with a single, simple entry point for research and launch users into the entire array of a library’s collection. The new service is expected by the end of the calendar year.


Carroll, Jennifer; Ginann, Katy, Seriels Review (2007). SR Visits: EBSCO Publishing

EBSCO Publishing is an innovative company that has its roots in paper publishing. It now produces hundreds of online resources in a state-of-the-art facility located along the banks of the Ipswich River in Massachusetts. Considerable work occurs behind the scenes in Ipswich (and around the world) to produce the online databases in EBSCOhost that appear to the user at the click of a mouse. Jennifer Carroll toured the headquarters in Ipswich to learn about the processes that make these valuable resources available. Serials Review 2007; 33:145–148. © 2007 Elsevier Inc. All right reserved.


(December 2, 2003). EBSCO finalizing integration of RoweCom acquisition

EBSCO Industries, Inc. reported it is in the final stages of fully integrating the RoweCom acquisition. This includes RoweCom U.S., Canada and Australia as well as RoweCom Europe.


(September 24, 2003). EBSCO acquires Whitston Publishing Company

EBSCO Publishing announced the acquisition of Whitston Publishing Company, Inc., a well-respected publisher of reference works for academic and public libraries since 1969. Whitston's flagship database, the American Humanities Index has been available through the popular EBSCOhost online research service since January 2003.


(May 14, 2003). EBSCO Releases A-to-Z Service; Saves Time, Increases Use of E-Resources

EBSCO's new A-to-Z service is now available. The service not only helps librarians keep track of the titles in their electronic resources but also makes it easier for patrons to find titles. A-to-Z collects into one easy-to-browse gateway listing the titles to which a library's patrons have full text access, whether they are included in publisher packages, are stand-alone e-journals or are found in many different databases. Even print titles from a library's collection can be included in this customized service.


(January 24, 2003). EBSCO to Acquire Operations of RoweCom Worldwide

RoweCom, Inc., doing business as RoweCom, Faxon or divine Information Services announced the signing of a non-binding letter of intent with EBSCO Industries, Inc., the global leader for the delivery of integrated information systems and services, for the proposed purchase of the RoweCom worldwide subscription agent business. The proposed transaction was also endorsed by the steering committee of the ad-hoc group of publishers and library customers of RoweCom. The committee, including the publisher members the American Institute of Physics, the Association of Learned & Professional Society Publishers, Elsevier, Oxford University Press and Wiley, will endeavor to expand the group of publishers supporting this transaction as they believe the contemplated agreement is a significant step forward for customers and publishers.



EBSCO Information Services News

Sunday Nov 23, 2014

All 398 Press Releases from EBSCO Information Services

10 most recent items:


November 20, 2014. Arabic e-books from Al Manhal to be available for purchase via the EBSCO eBooks platform. EBSCO Information Services and Al Manhal have extended their partnership to add Al Manhal’s diverse collection of e-books to EBSCO’s collection. Al Manhal’s extensive e-book collection will now be distributed worldwide via the EBSCO eBooks platform. A considerable expansion of Al Manhal’s global reach, this new step will put its content onto the digital shelves of nearly all libraries worldwide. The announcement represents a major extension of the companies’ partnership and will increase EBSCO’s offering while greatly expanding global discovery of Al Manhal content. <<more>>


November 17, 2014. EBSCO/PEMSoft Presents National Award to Dr. Charles Macias. Charles Macias MD, MPH, FAAP, Associate Professor of Pediatrics of Baylor College of Medicine/Texas Children's Hospital, has won the first EBSCO/PEMSoft award for “Outstanding Technological Innovations in Pediatric Emergency Care.” Dr. Ron Dieckmann, PEMSoft Chief Medical Officer, presented Dr. Macias with the award during the proceedings of the American Academy of Pediatrics in San Diego. <<more>>


November 13, 2014. EBSCO Information Services Collaborates with Karolinum Press to Make over 150 Czech Titles Available via EBSCO eBooks. EBSCO Information Services has recently partnered with Czech publisher, The Karolinum Press, Charles University in Prague, to offer more than 150 Czech titles to its growing collection of e-books available via EBSCO eBooks. Charles University in Prague is one of Europe's oldest universities. <<more>>


November 10, 2014. Ergon Energy Corporation selects EBSCO Discovery Service. Ergon Energy Corporation in Australia has implemented EBSCO Discovery Service from EBSCO Information Services to improve access to full-text resources and increase the exposure of both print and electronic materials to library users. <<more>>


November 6, 2014. Plum Analytics offers even more insights into research impact. Plum Analytics is continuing to expand its ability to provide answers about the impact of research with a new data visualization feature. An EBSCO company, Plum Analytics has introduced a new section of analytics into PlumX that moves beyond reporting on big data to provide novel insights. The new analytics feature gives anyone who interacts and uses research key insights into the trends and stories behind the citation, usage, social media and other data PlumX collects from dozens of online sources. <<more>>


November 4, 2014. EBSCO modernizes publication discovery with Full-Text Finder. EBSCO Information Service continues to modernize publication discovery with the introduction of Full-Text Finder. Available to all EBSCO Discovery Service customers with their subscription, and as a stand-alone application to non-subscribers, Full-Text Finder delivers the intuitive, time-saving experience when searching for journals, e-books and articles, and managing the library’s holdings. <<more>>


October 28, 2014. Arab World Research Source now available from EBSCO. EBSCO Information Services has introduced Arab World Research Source, a full-text database that delivers the coverage needed by researchers of Arab Studies, Middle Eastern Studies and Islamic Studies.Arab World Research Source is a dedicated resource of scholarly journals, quality magazines, trade publications, industry profiles, country reports, market research reports and conference papers related to the Arab World. It reaches across all major subject disciplines, including business, economics, science, technology, humanities and sociology. <<more>>


October 28, 2014. DynaMed adds 61 recently released Choosing Wisely Canada Recommendations. Choosing Wisely Canada just released 61 recommendations that are now available in the evidence-based clinical support tool DynaMed™ from EBSCO Health. The new recommendations to avoid unnecessary tests and treatments are from 12 organizations and have been added to the Choosing Wisely Canada recommendations that previously existed in DynaMed. <<more>>


October 27, 2014. East Central University in Oklahoma implements EBSCO Discovery Service. EBSCO Information Services announces that East Central University has chosen EBSCO Discovery Service as its discovery service. With relevancy-ranked results, an abundant amount of customization options and a comprehensive one-stop discovery experience, EDS is a tool that allows ECU students to focus on the quality of the information found rather than spending time and energy on searching multiple resources. <<more>>


October 23, 2014. EBSCO partners with OpenAthens to provide single sign-on solution. EBSCO Information Services is making it possible for organizations to provide their users with a single access portal though which they can discover and seamlessly access all library resources regardless of where that content is located. EBSCO has expanded its partnership with OpenAthens from Eduserv to provide a single sign-on solution which allows users to avoid using multiple passwords to log in to the organization’s accounts. <<more>>