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EBSCO Information Services

Connect to the EBSCO Information Services Web site

10 Estes Street
Ipswich, Massachusetts 01938
United States
Toll free: 800) 653-2726
Fax: 978) 356-6565
Web site:

Board of Directors

  • J.T. Stephens -- Chairman, EBSCO Industries
  • F. Dixon Brooke -- President, EBSCO Industries


  • Tim Collins -- President
  • Allen Powell -- Vice President and Chief Financial Officer of EBSCO Subscription Services
  • Michael Gorrell -- Executive Vice President of Technology, Chief Information Officer
  • Sam Brooks -- Executive Vice President, Sales and Marketing
  • Mark Herrick -- Senior Vice President of Business Development
  • Tracy Housch -- Vice President and General Manager of the Title Information Department
  • Sid McNeal -- Vice President and General Manager of Publisher Affairs
  • Mike Drake -- Vice President, Customer Satisfaction
  • Frank Mapes -- Vice President and General Manager of Publisher Services
  • Tamir Borensztajn -- Vice President of Discovery Strategy
  • Ron Burns -- Vice President of Global Software Services
  • Neil Block -- Vice President of Discovery Innovation, Academic Libraries
  • Kathleen McEvoy -- Vice President of Communications
  • Gar Sydnor -- Vice President of Discovery Innovation, Public Libraries and K-12 Schools
  • Oliver Pesch -- Chief Strategist

Company Ownership

Library automation systems

EBSCO Information Services offers the following Integrated Library Systems:

A total of 0 library facilities included in use an ILS provided by EBSCO Information Services.

EBSCO Information Services offers an OpenURL Link Resolver:

  • LinkSource used in 104 libraries, 125 facilities in

Corporate Chronology

Jun 30, 2013   EBSCO Publishing and EBSCO Information Services consolidate into single company operating as EBSCO Information Services.
Jun 25, 2013   EBSCO Information Services joins Kuali Foundation as a commercial affiliate.
Jan 2012   EBSCO begins merging EBSCOhost and EBSCONET platforms.
Jun 2, 2011   EBSCO Publishing acquires The H.W. Wilson Company.
Mar 17, 2010   OCLC sells NetLibrary to EBSCO Publishing for $7,867,200.
Mar 17, 2010   EBSCO Publishing acquires the NetLibrary Division from OCLC.
Jan 15, 2010   EBSCO Information Services announced EBSCONET ERM Essentials electronic resource management system.
Jan 5, 2010   EBSCO Publishing releases EBSCO Discovery Service.
Jun 9, 2009   EBSCO Publishing releases EBSCOhost Integrated Search.
May 30, 2008   EBSCO Information Services acquires Minerva Wissenschaftliche Buchhandlun from Springer-Verlag.
Sep 24, 2003   EBSCO Publishing acquires Whitston Publishing Company.
May 14, 2003   EBSCO Information releases A-to-Z Service.
Jan 24, 2003   EBSCO acquires operations of RoweCom Worldwide.
Jan 2003   EBSCO launches LinkSource link resolver service.
1999   EBSCO acquires NoveList from CARL.
Dec 1998   EBSCO Document Services ceases operations.
Feb 1, 1998   EBSCO Industries acquires Network Support Inc. and renames Company Relais International.
1995   EBSCO Information Services formed.
Sep 1994   EBSCOhost launched.
Mar 1994   EBSCO acquires Dynamic Information.
1992   EBSCO acquires Hill Library and Information Services of New Zealand.
1986   EBSCO acquires Popular Magazine Review and Horizon Information Systems to form EBSCO Publishing.
1985   Horizon Information Systems founded by Dan Tonkery.
1984   Popular Magazine Review founded by Gerald Seaman and Tim Collins.
1963   Library Subscription Service Office opened in Boston.
1958   EBSCO Industries, Inc. established.
1944   Military Services Company founded by Elton B. Stephens and Alys Robinson Stephens.

Selected Articles from Library Technology Guides

The following are a sample of articles related to the major events in the corporate history of EBSCO Information Services, or you can view all articles related to the company from Library Technology Guides.

(May 22, 2013). EBSCO Publishing and EBSCO Information Services merge

EBSCO Industries, Inc. announces the EBSCO Information Services and EBSCO Publishing businesses will merge on July 1, 2013 and will operate as a single business under the name EBSCO Information Services. Tim Collins, a 26-year EBSCO veteran and previously President of EBSCO Publishing, will serve as President of the combined entity.

Breeding, Marshall, Smart Libraries Newsletter (August 2012). EBSCO Discovery Service Extends Options through New Partnerships

In recent weeks, EBSCO has announced a number of partnerships that potentially extend the reach of EBSCO Discovery Service. This product has become well established as one of the major indexbased library resource discovery services, along with Summon from Serials Solutions, Primo and Primo Central from Ex Libris, and OCLC's WorldCat Local. These products compete vigorously to offer the broadest coverage of the resources in library collections, the strongest features for search and retrieval, and for the most flexibility and interoperability with other applications within a library's technical infrastructure.

Breeding, Marshall, Smart Libraries Newsletter (July 2012). EBSCO Releases EBSCO Discovery Service API

EBSCO Publishing has improved the extensibility and interoperability of its EBSCO Discovery Service (EDS) through the release of a new Application Programming Interface, or API, compatible with current technology practices and with popular discovery interfaces such as VuFind. This move brings EDS, which already competed well on the power of its search technology and the breadth of its index, into an even stronger position relative to other discovery services, such as Summon and Primo Central, which have previously released APIs.

(June 5, 2012). New EBSCO Discovery Service API makes it easier for libraries to create a custom discovery solution

EBSCO Publishing continues its commitment to performance and stability with the release of EBSCO Discovery Service API, representing the new standard for comprehensive content and an array of intricate software features and functionality. EBSCO Discovery Service API enables libraries to use their own portals or website applications for a discovery user interface while making the most of their discovery solution by connecting researchers to the superior content and enhanced search features available from EBSCO Discovery Service.

Breeding, Marshall, Smart Libraries Newsletter (March 2012). EBSCO Consolidates its Platforms

EBSCO has announced that it will begin merging all of these services into the EBSCO Discovery Services. The consolidation of these tools will not only provide opportunities for more seamless behind-the-scenes integration of the linking and discovery environments, but it will also allow libraries to manage both product families through a single administrative tool.

(January 20, 2012). EBSCO Discovery Service integrating EBSCO A-to-Z and LinkSource

EBSCO Discovery Service is set to benefit from the formal merging of EBSCO A-to-Z and LinkSource into EBSCO’s overall discovery solution. The two resources, which are relied upon by thousands of universities and other institutions around the globe, will become an integrated part of EBSCO Discovery Service. The EDS technology and service teams will work to provide additional value for EDS customers via a seamless integration of the services with EBSCO Discovery Service.

(June 2, 2011). EBSCO Publishing and The H.W. Wilson Company make joint announcement of merger agreement

EBSCO Publishing and The H.W. Wilson Company have merged in what is being viewed by the companies as an ideal match. This combination of organizations will allow the strengths of each to benefit existing and forthcoming products and services. Libraries using products from either company will benefit as improvements are made to the respective resources. The Wilson controlled vocabularies will be integrated into EBSCO’s controlled vocabularies, resulting in improved subject indexing for EBSCO databases. The EBSCOhost platform will be enhanced to take advantage of this indexing in its search and relevancy ranking algorithms. All Wilson indexing, abstracts and full text will be fully searchable via EBSCO Discovery Service for subscribers of Wilson databases. The addition of Wilson’s robust abstract/index records and unique full text will strengthen EBSCO Discovery Service.

(January 7, 2011). New service from EBSCO Publishing allows libraries to use EBSCOhost as the front end of their online catalog

EBSCO Publishing is leveraging its expertise in loading and enriching data along with the popularity of the EBSCOhost interface to enable public libraries to use EBSCOhost as the front end of their online catalogs. Loading catalog records on EBSCOhost® allows public libraries to provide public library patrons with a better user experience using the features and functionality of EBSCOhost.

(January 15, 2010). EBSCO Releases ERM Essentials for E-Resource Management

EBSCO announced EBSCONET ERM Essentials, an electronic resource management system that features unprecedented auto-population of holdings and data, making it the most effective ERM solution available. EBSCO provides all the features one would expect from a comprehensive ERM system in a single, centralized source where data is readily available for complete e-collections management, including key services like simple searching and browsing of the library’s e-collection and orders, workflow management via reminders and tasks, management of trials and renewals, and the ability to gather data for analyzing and evaluating holdings. EBSCONET ERM Essentials integrates with EBSCO’s subscription management tools and services.

(January 5, 2010). EBSCO Publishing releases EBSCO Discovery Service: access print and electronic content from a single search box

EBSCO Discovery Service creates a unified, customized index of an institution’s information resources, and provides access via a single search box. Metadata is harvested from both internal (library) and external (vendors) sources creating a pre-indexed service of unprecedented size and speed. The service is indexed directly on EBSCO servers allowing for exceptionally fast search response times. Users are also able to leverage the familiar powerful features of the EBSCOhost user experience. EDS provides everything the researcher needs in one place—a single interface for discovery of a library’s entire collection and powerful features that heighten the research experience.

Breeding, Marshall, Smart Libraries Newsletter (September 2009). EBSCO sets strategy for discovery

In the rapidly moving world of discovery products, EBSCO Publishing has developed a series of products and partnerships that make it a strong competitor. A longstanding provider of aggregated article databases and other information products, EBSCO has extended its strategic product suite into the arena of broader discovery services. In recent months, the company has announced a number of partnerships for content and extensions to its technology platform related to this new suite of products and services.

(April 21, 2009). EBSCO Discovery Service: New Resource Will Provide Users with the Definitive Starting Point for Research

EBSCO is announcing the creation of a new discovery layer designed to be the most comprehensive online research service in the industry. This new system will harvest metadata from internal and external sources, creating a centralized pre-indexed service of unprecedented size and speed. EBSCO Discovery Service will provide libraries with a single, simple entry point for research and launch users into the entire array of a library’s collection. The new service is expected by the end of the calendar year.

Carroll, Jennifer; Ginann, Katy, Seriels Review (2007). SR Visits: EBSCO Publishing

EBSCO Publishing is an innovative company that has its roots in paper publishing. It now produces hundreds of online resources in a state-of-the-art facility located along the banks of the Ipswich River in Massachusetts. Considerable work occurs behind the scenes in Ipswich (and around the world) to produce the online databases in EBSCOhost that appear to the user at the click of a mouse. Jennifer Carroll toured the headquarters in Ipswich to learn about the processes that make these valuable resources available. Serials Review 2007; 33:145–148. © 2007 Elsevier Inc. All right reserved.

(December 2, 2003). EBSCO finalizing integration of RoweCom acquisition

EBSCO Industries, Inc. reported it is in the final stages of fully integrating the RoweCom acquisition. This includes RoweCom U.S., Canada and Australia as well as RoweCom Europe.

(September 24, 2003). EBSCO acquires Whitston Publishing Company

EBSCO Publishing announced the acquisition of Whitston Publishing Company, Inc., a well-respected publisher of reference works for academic and public libraries since 1969. Whitston's flagship database, the American Humanities Index has been available through the popular EBSCOhost online research service since January 2003.

(May 14, 2003). EBSCO Releases A-to-Z Service; Saves Time, Increases Use of E-Resources

EBSCO's new A-to-Z service is now available. The service not only helps librarians keep track of the titles in their electronic resources but also makes it easier for patrons to find titles. A-to-Z collects into one easy-to-browse gateway listing the titles to which a library's patrons have full text access, whether they are included in publisher packages, are stand-alone e-journals or are found in many different databases. Even print titles from a library's collection can be included in this customized service.

(January 24, 2003). EBSCO to Acquire Operations of RoweCom Worldwide

RoweCom, Inc., doing business as RoweCom, Faxon or divine Information Services announced the signing of a non-binding letter of intent with EBSCO Industries, Inc., the global leader for the delivery of integrated information systems and services, for the proposed purchase of the RoweCom worldwide subscription agent business. The proposed transaction was also endorsed by the steering committee of the ad-hoc group of publishers and library customers of RoweCom. The committee, including the publisher members the American Institute of Physics, the Association of Learned & Professional Society Publishers, Elsevier, Oxford University Press and Wiley, will endeavor to expand the group of publishers supporting this transaction as they believe the contemplated agreement is a significant step forward for customers and publishers.

EBSCO Information Services News

Saturday Nov 28, 2015

All 483 Press Releases from EBSCO Information Services

10 most recent items:

November 16, 2015. Wuhan University drops Primo Central for EBSCO Discovery Service. Wuhan University, located in Wuhan, Hubei, China, has opted to replace Primo Central with EBSCO Discovery Service from EBSCO Information Services to provide a more powerful user experience through broader content and greater functionality. Wuhan University is also ranked as the number1 academy per the 2015/2016 ranking studies done by Research Center for China Science Evaluation and Network of Science and Education Evaluation in China, on the discipline of Library and Information Science as well as Archives Management. <<more>>

November 9, 2015. YBP Library Services and University of Chicago work together to improve Kuali OLE acquisition workflow. Libraries using Kuali OLE and GOBI from YBP Library Services will be able to use a new functionality that will streamline the acquisitions process. The OLE GobiAPI will allow the real-time transfer of bibliographic and order details for all print and electronic orders placed via the GOBI platform. <<more>>

November 4, 2015. ACI Scholarly Blog Index added to EBSCO Discovery Service. ACI Information Group’s research database, the ACI Scholarly Blog Index, has been added to EBSCO Discovery Service. In partnership with EBSCO Information Services, researchers at libraries that have implemented EDS can now discover scholarly blogs in their search results with direct links to the ACI Scholarly Blog Index website to review authors’ credentials and social media footprints. <<more>>

November 3, 2015. EBSCO Information Services expands its Non-English scholarly resources with Fuente Académica Plus. EBSCO Information Services introduces Fuente Académica Plus, a non-English, full-text resource that includes a comprehensive collection of scholarly journals from Latin America, Spain and Portugal. Fuente Academica Plus provides a significantly larger collection of content than other non-English scholarly resources available online. <<more>>

October 29, 2015. EBSCO Health introduces Nutrition Reference Center to help healthcare teams optimize nutritional care for patients. EBSCO Information Services (EBSCO) has developed a Web-based resource to help dietitians and nutritionists provide optimal nutritional care to patients at the point of care. Nutrition Reference Center™ offers the latest evidence-based information on nutrition in an easy-to-use online format. This meets a vital need of patient care both inside and outside of a medical facility and also provides the opportunity for continuing education for its users. <<more>>

October 20, 2015. EBSCO Information Services’ PrepSTEP helps students prepare for the future. In response to the urgent need for schools to improve the college and career readiness among students, EBSCO Information Services is introducing PrepSTEP, an online learning platform that helps students build the skills that can shape their futures, in school and beyond. <<more>>

October 16, 2015. Al Manhal is now an e-book supplier for GOBI. E-books from Al Manhal are now available in GOBI, the primary tool for the discovery and acquisition of digital and print monographic content from YBP Library Services. This allows libraries to acquire e-books from the leading Arabic language e-book provider from the same source they acquire many of their other print books and e-books. <<more>>

October 13, 2015. Baku Higher Oil School of Azerbaijan selects EBSCO Discovery Service. The Baku Higher Oil School, one of the most prestigious universities in the Republic of Azerbaijan, has implemented EBSCO Discovery Service from EBSCO Information Services. EBSCO Discovery Service will play a very important role in the school’s plan, Towards Our Future, which identifies strategic directions for BHOS library development over the next three years. <<more>>

October 8, 2015. YBP and EBSCO Information Services increase collaboration with the Irish Academic Community. YBP Library Services and EBSCO Information Services will be working more closely with academic institutions in Ireland after agreeing to new contracts to supply e-books and journals. The tenders were issued and managed by Education Procurement Services over the last few months. <<more>>

October 6, 2015. EBSCO announces winner of the 2015 EBSCO Charleston Conference Scholarship. Blake of the University of Michigan has won the 2015 EBSCO Charleston Conference Scholarship from EBSCO Information Services (EBSCO). Blake is a Spatial and Numeric Data and German Studies Librarian at the university and will use the scholarship to attend the 35th Annual Charleston Conference in Charleston, S.C. <<more>>