Markham, Ontario (December 27, 1999) - Canada Customs and Revenue Agency (formerly Revenue Canada) has gone live with Geac's ADVANCE integrated library solution. With 14 libraries located throughout Canada, including their Headquarters library in Ottawa, CCRA will be replacing several non-integrated automated and manual systems with a state-of-the art, tried and tested solution for their consortium environment.
The Canada Customs and Revenue Agency's Library Services Division provides access to resources relating to Canadian taxation, trade and border administration. The Division delivers services to personnel geographically dispersed in over 20 locations in the National Capital Region, as well as to multiple sites in six regions throughout Canada. The system will respond to the needs of 60 staff members and provide Web-based catalogue access to over 40,000 CCRA patrons across the country.
Lorraine Wilkinson, Assistant Director, Library Services Division, stated that "Geac was considered to be the superior choice from among a selection of highly competitive bids; they best responded to our diverse needs." Geac was selected because of its high product quality and commitment to industry standards as well as for its flexibility, cost-effectiveness and years of experience in the library market. Lorraine further added that "the multilingual capabilities in ADVANCE, which meet the stringent requirements for compliance with Canada's official languages policy, were a deciding factor".
"We are delighted to add the Canada Customs and Revenue Agency to our growing list of customers in the Ottawa region, " said Jon Brooks, General Manager for Geac's Library Division. "ADVANCE is an excellent fit with the CCRA who will benefit from our leading edge, user friendly client/server technology, as well as from our Web-based public access catalogue, which allows users all across Canada to access the library's collection and a wide variety of other information resources."