Institutions using the web version of Customized Gateways, UnCover's unique service that enhances the journal collections of libraries, can now log on to a password-protected web page and obtain statistics on how often their Gateway is being accessed and searched. The information tracked includes: the number of times the Gateway was successfully accessed, the number of times a user was denied access due to all ports being used, the total number of searches performed (including a daily count), the total number of citations viewed, and the total number of searches that returned zero hits.
The statistics provide valuable information in evaluating usage, such as:
- What month, day, and hour is your Gateway used the most?
- Does your Gateway have enough ports to support patron usage?
- Do your patrons tend to use the full UnCover database or UnCover Express (index of articles available in one hour)?
Customized Gateways provide a suite of integrated services that extend your journal collection, allowing your patrons to have convenient access to a broader range of periodical information. With a Gateway, your library's serials holdings are matched with the UnCover database to produce a unique file that allows article-level, keyword searching. Your patrons can independently search the Gateway via a dedicated, easy-to-navigate Web site, and place online orders for items unavailable at the library. Orders for locally-held materials are automatically blocked.
For more information on UnCover Customized Gateways, contact UnCover by phone (800-787-7979 or 303-758-3030), e-mail (firstname.lastname@example.org), or visit the our web site (http://uncweb.carl.org/).
Report option for Reveal Site Licenses
Reveal Site License institutions can now choose to subscribe to monthly reports that are conveniently delivered via e-mail attachment in an easy-to-read spreadsheet. Monthly reports include information such as names, UnCover profile numbers, and the e-mail addresses of the Reveal subscribers using an institution's site license.
Institutions can use the reports to assess how their Reveal Site License is being used. For instance, an institution can use the report to determine the number of users who have set up multiple profiles, which can affect the institution's renewal subscription level.
Reveal is a current awareness service that allows users to have tables of contents from the latest issues of selected journals delivered to their e-mail addresses. Reveal also provides a topical alerting feature which allows users to create a list of search strategies so they can be notified by e-mail about the latest articles published on specified topics.
In respect of individual privacy, the Reveal Site License usage reports do not identify individual users and their lists of selected titles and search strategies. At an additional cost, an institution may elect to receive reporting on titles selected by users in an anonymous title report. This report allows an institution to gauge which titles are the most used for the Reveal service without compromising personal information about patrons.
For more information about a site license or the usage report option, please call UnCover (800-787-7979 or 303-758-3030), send e-mail (email@example.com), or visit the Reveal Web site (http://uncweb.carl.org/reveal).