Another major development at Auto-Graphics involves the appointment of Mary E. Jackson as the product manager for AGent Resource Sharing. Jackson has established a reputation as one of the top experts in the world on interlibrary loan (ILL) and resource-sharing issues. Prior to joining Auto-Graphics, Jackson worked for the Association of Research Libraries (ARL) in a variety of roles and projects, including the North American Interlibrary Loan and Document Delivery (NAILDD) Project and the ILL Protocol Implementers Group.
Recent assignments for Jackson at ARL included serving as LibQUAL+ Service Manager and as the Director of Collections and Access Programs. Jackson has published more than 100 publications on topics related to ILL and document delivery. Before joining ARL, Jackson managed the ILL department at the University of Pennsylvania Libraries.
Auto-Graphics, based in Pomona, California, was founded in 1950, which makes it one of the longest-standing companies in the industry. During its earliest days, the company offered services related to the publishing industry but has been involved in library services for more than thirty-five years now. The company’s key library products include the AGent family of products, including AGent Resource Sharing interlibrary loan, AGent Search federated search utility, and the AGent VERSO integrated library system