Syracuse, NY - January 11, 2004 – GIS Information Systems, Inc. announced today that the Gaston-Lincoln Regional Library System (NC) will replace their GALAXY system with the technologically advanced Polaris integrated library system. A GALAXY customer since 1993, the library selected Polaris because of their long-term relationship with GIS and their confidence in the customer support organization.
Located near Charlotte in the southern part of the state, Gaston-Lincoln Regional Library (GLRL) consists of two county systems that serve a population of 257,000 from thirteen locations. Annual circulation for the system is over 1.3 million items. In addition to the core Polaris product, which includes Polaris PowerPAC, circulation, cataloging, acquisitions, serials control and system administration, GLRL will implement the PowerPAC Children's and Spanish Editions. The library also will use outbound automated telephone service for overdues and holds notification and inbound automated telephone service to provide patrons with flexible, convenient access to the library and their own patron account.
“A key factor in our decision to go with Polaris was what we heard from library colleagues,” said Cindy Moose, library director. “The people we'll be working with at GIS know GALAXY and our data and from what we've heard from others we're confident of a smooth implementation and seamless data migration. We have had a long and strong relationship with GIS and their staff really worked with us to put together a Polaris package we could afford.”
Moose said that being located so close to Charlotte many people use the Public Library of Charlotte & Mecklenburg County as well as GLRL, so they've been exposed to sophisticated library services. Migrating to Polaris will serve as the backbone of new services that will increase GLRL staff productivity and enhance service to patrons. “Polaris is a good, dependable product that has all the bells and whistles,” Moose said. “We are going to use the system to its fullest to bring us into the 21st century. Acquisitions, serials, cataloging, circulation, patron services, PAC – we're going to use it all and change our workflow to increase our productivity. We're going to leave the old behind and go with the new. The possibilities of what we can achieve with Polaris are limitless.”
Gaston-Lincoln Regional Library will run Polaris on a Dell PowerEdge 2800 server with 69 staff and 43 public user licenses.
About GIS Information Systems
From its beginnings thirty years ago, GIS has served libraries with innovative technology, from its first circulation system in the mid-1970s through its third-generation Polaris integrated library system. Ranked higher by users for the quality of customer support they receive than any other public library system vendor, Polaris facilitates all aspects of library operations by providing innovative workflow solutions packaged in a familiar Windows interface. In addition to its library automation systems, GIS offers workflow analysis, retrospective conversion, database enhancement and network security services to libraries of all types.