April 8, 2014 -- Dublin, Ireland. As part of its on-going commitment to the global library community, Innovative announced today a number of new appointments to its Northern European Sales and Marketing teams. The new team members will be based in the new Innovative office in Dublin that currently provides superior service and support to libraries in the region.
The team members are:
- Robert Jacobs — Sales Director, Northern Europe and Africa
- Richard Bramwell — Sales Account Manager, UK and Ireland
- Anna Enos — Sales Engineer, Northern Europe
- Elisabet Fornell — Sales Account Manager, Nordic Region
- Cat Strong — Sales Account Manager, UK and Ireland
Grant McDougall, with the company since 2012, has been promoted to Director of Operations for Europe, Middle East, and Africa (EMEA). Grant will continue to be the site leader for the growing team located in our Dublin office, and will now also focus on how Innovative can better serve and support customers in EMEA.
Colin Carter, who has represented Innovative as Sales Manager for Northern Europe since 2005, transitions to the Marketing team as Director, EMEA Library Engagement. The new team members complement the presence of Graham Woodruff, Senior Customer Sales Account Manager, UK and Ireland, who joined the company in 1997.
Chris Le Blanc, Senior Vice President of Global Sales says: "Innovative is making a significant investment in reaching out to libraries internationally, as reflected by the growing team at the new Dublin office. Service and sales staff now have an improved ability to more effectively reach out and support existing and prospective customers in the region. These new appointees come on the heels of recent selections of Innovative as the vendor of choice in terms of first-time customers and libraries choosing to upgrade to the Sierra Library Services Platform."
Innovative (www.iii.com) is dedicated to providing leading technology solutions and services that empower libraries and enrich their users worldwide. Innovative offers the broadest and most complete portfolio of library automation products on the market today. Innovative's flagship library services platform, Sierra, is the most rapidly adopted product in library automation history. The company's versatile and market-leading solutions also include the Polaris and Millennium Integrated Library Systems, the Encore discovery solution, the Decision Center collection management tool, the SkyRiver cataloging service, and INN-Reach resource sharing. Headquartered in Emeryville, California, Innovative serves thousands of libraries in over 50 countries and has offices around the world.