London, UK—February 4, 2014. Ex Libris Group, a world leader in the provision of library automation solutions, is pleased to announce that Edinburgh Napier University has gone live with the Primo discovery and delivery solution. The first information services department in Scotland certified as meeting the UK government's Customer Service Excellence standard, Edinburgh Napier Library now provides its users with a search interface that enables them to rapidly retrieve comprehensive, relevant information.
"We take great pride in developing and improving our customer-focused services and believe that the implementation of Primo has greatly increased our ability to offer the resource discovery service that our students have been telling us they need," commented Chris Pinder, director of information services, Edinburgh Napier University.
"Our institution prides itself on producing graduates with skills fit for the workplace and with a range of professional attributes, including information literacy," added Malcolm Jones, head of the learning and research services team. "An intuitive unified discovery system that locates relevant, precise content in today's complex information landscape and enables users to refine searches is vital for both students and researchers. Since we went live with Primo, we have received very positive user feedback, and thanks to the flexibility of the solution, we are continuing to refine the interface to match our users' needs more closely."
Christoph Frech, regional sales director for northern and western Europe at Ex Libris, remarked: "I am delighted to see Edinburgh Napier University in production with Primo. Through this strategically important move to a unified discovery solution, the library is paving the way for its transition to unified resource management with Ex Libris Alma, which will modernize library management services across all library resources."
About Edinburgh Napier University
Edinburgh Napier is a modern university with campuses located around south central Edinburgh. It offers over 200 undergraduate and post graduate courses and has around 17,500 students from over 100 countries. Edinburgh Napier is among the top universities in the UK for graduate employability. For more information, see http://www.napier.ac.uk.
About Ex Libris
Ex Libris is a leading provider of automation solutions for academic, national, and research libraries. Offering the only comprehensive product suite for electronic, digital, and print materials, Ex Libris provides efficient, user-friendly products that serve the needs of libraries today and will facilitate their transition into the future. Ex Libris maintains an impressive customer base consisting of thousands of sites in more than 90 countries on six continents.
Dedicated to developing creative solutions in close collaboration with customers, Ex Libris enables libraries to maximize productivity and efficiency and, at the same time, greatly enhance the user experience. By empowering users to discover and obtain the information they need, libraries ensure their position as the bridge to knowledge.