Emeryville, CA. Innovative Interfaces announced today that Jayanthi "Jay" Shankar has joined the company as Senior Vice President of Services and Support. Jay has over 20 years of experience in the technology industry and has displayed strong leadership throughout her career in the areas of customer support and engineering. Most recently, Jay served as Vice President of Customer Support at BMC Software, which provides enterprise-level technology for IT organizations around the world. She also has held positions in management consulting and business development at PriceWaterhouseCoopers LLP and Covansys.
"It's great to have someone of Jay's caliber join the executive team at Innovative," said CEO Kim Massana. "Jay has been responsible for the creation of dynamic and responsive support organizations and we look forward to her leadership in serving our customers worldwide."
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About Innovative Interfaces
Innovative Interfaces creates cutting-edge products that allow libraries to succeed in a modern technology environment and the freedom to implement solutions that best meet their specific needs. The company's versatile and market-leading solutions include: the Sierra Services Platform, the Millennium ILS, the Encore Synergy discovery application, Electronic Resource Management, and INN-Reach resource sharing. An established company with a vision for the future, Innovative connects with thousands of libraries of all types in over 50 countries. Innovative's commitment to service is reflected by its 24/7/365 Help Desk, Innovative University, and the CSDirect Web support center. The company is located in Emeryville, California with offices around the world.