23 June 2008. Talis are delighted to announce the launch of a new self-service solution, Talis Bridge Pro. In addition to the self-issue, self-payment, self-reservation and self-return capabilities of Talis Bridge, Talis Bridge Pro provides users with the ability to service their own simple transactions, even if network connectivity is lost.
As libraries increase their service offerings and extend opening hours, providing a quick and efficient service has become more important than ever. Fulfilling such services via traditional channels can cost valuable staff time and money which could be better spent with customers.
As the first to adopt the solution, Cornwall Libraries mission to channel 90% of their 3.5 million visitors via self-service was significantly strengthened by the adoption of Talis Bridge Pro. Following the launch, the solution has been adopted by Edinburgh City Library, Bradford College and the University of Brighton.
Phil Kerridge, Area Strategic Manager at Cornwall County Council commented "Our service plan highlights a number of milestones we aim to achieve in 2008. A key part is to improve our services and to achieve a higher rate of book loans and library visits. By improving our self-service facilities with Talis Bridge Pro, our visitors are able to receive a quicker, more efficient service."
Dave Errington, CEO at Talis commented "Over 23 libraries are now using Talis Bridge in conjunction with many self-service devices to increase opening hours and improve their services for end users. Via Talis Bridge Pro that service can be enhanced further by optimising its offline, enhanced configuration, management information and service monitoring capabilities."
Via the Talis Additions Partner Programme, Talis Bridge Pro works in conjunction with a number of self-service devices including those from 2CQR, 3M, Plescon Security Products, D-Tech and Intellident.
To find out more about this new release of Talis Bridge Pro or the Talis Additions Partner Programme visit www.talis.com/bridge or www.talis.com/additions. Alternatively contact us on +44 (0) 870 400 5090 or email firstname.lastname@example.org.